How do I check my refund status on Steam?

Within the Steam Sales & Activations Reports website, you can find stats on the refunds of your game, including the notes that players provide when they request a refund.

How do I know if my Steam refund is approved?

Approved refunds can take up to 7 days to appear in your account – however, refunds to international payment methods may take longer. If your refund hasn't appeared after 7 days, please contact your bank directly and ask about pending refunds on your account.

How long do Steam refunds take to approve?

You will be issued a full refund of your purchase within a week of approval. You will receive the refund in Steam Wallet funds or through the same payment method you used to make the purchase.

Will Steam refund a game over 2 hours?

Steam doesn't care. If you return a game within 2 hours of gameplay and within 2 weeks of the purchase, your refund will be handled by the robot automatically. Also, your account will still record your gameplay time, so you won't be able to buy it again, play it for 2 more hours and refund it again.

How many Steam refunds do I have?

Is there a limit to how many games you can refund? No. You can request as many refunds as you want through Steam, but if Valve believes you're abusing the system, it can revoke your right to request future refunds.

How To Get a Refund On Steam

How strict is Steam refund?

Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours. Even if you fall outside of the refund rules we've described, you can submit a request and we'll take a look at it.

Is Steam generous with refunds?

Steam is pretty generous with returning games and issuing refunds, but there are a few limitations. To return a game, you must: Request a refund within 14 days of purchase. Have logged less than 2 hours of playtime in the game.

Can Steam deny a refund?

It is worth noting that although Valve is pretty relaxed about Steam refunds you can still be denied a game refund request if the company suspects that you are abusing the system. So don't go requesting refunds constantly or trying to use the system to speedrun games and then ask for a refund.

Why won't Steam give me a refund?

You can't get a refund if you received a game through a third-party site or other means. You need to submit the refund request within 14 days of purchase. Any purchased game can only have two hours of playtime on it. You can request refunds on in-game purchases or subscriptions, typically within 48 hours of purchase.

Can I refund a Steam game I haven't played?

If you haven't played a game for more than two hours and the purchase was made no more than 14 days ago, you can request a refund from Steam.

How do I speed up pending money on Steam?

Can I transfer money from Steam wallet to bank?

No, Wallet funds cannot be moved or withdrawn to a bank account. Once a Steam Wallet code has been redeemed on an account, the wallet funds are then tied to that account.

How do I return a Steam deck?

To be eligible for a refund, the Product must be returned in new condition and unopened. Please contact us within 14 days from the date of receipt of the Product. After receiving your return request, we will send you instructions on how to return the product.

How long does Steam wallet pending take?

Steam will not collect the funds that your bank has put on hold. Your bank will release the funds to you at a later date per their policy. This can often take up to 10 business days.

How do I request a refund?

Why does Steam hold refunds?

It generally takes them an hour or two to issue the refund. If it is still pending, then they are considering you on a case-by-case basis as you've gone past the regular limits of 2 hours playtime or 14 days after purchase, and they must come to a conclusion based on the information you provided.

Can Steam ban you for too many refunds?

There's no known hard limit, but don't test it. If you have got the message " we see you have recently refunded several games" or something similar to that, then I suggest that you purchase more carefully.

What counts as refund abuse?

What is refund abuse? Refund abuse (aka. returns abuse) occurs when a customer uses the returns policy of a merchant so much that it becomes unprofitable. Returns are a financial strain for many retailers, costing them on average nearly 60% of the item's original sales price.

What is the highest refund rate Steam?

The refund rate, which, according to Carless, averages 8-9%, can be as high as 20%. If yours is above average, you might want to dig into the refund comments that Steam requires users to leave, no matter how depressing those might be.

Is Steam refund 100%?

You can refund a game purchased on Steam if you request the refund within two weeks of purchase, and have played the game for less than two hours total. When your game is refunded, it will be removed from your Steam library, and you'll receive the full value of your purchase back.

Is Steam Deck $5 refundable?

If you cancel within 30 days, you will be refunded to whatever payment method you used. If you cancel after 30 days, your reservation fee will be refunded to your Steam Wallet.

Can I sell my Steam Deck?

Selling your Steam Deck is safe and easy

Swappa is the safest and easiest way to sell your Steam Deck online and get paid fast. Swappa lets you buy and sell directly with other users, so sellers make more and buyers save more. Get paid as soon as your Steam Deck sells, without waiting for your money!

How do I sell my Steam wallet code?

Log onto the Quchange app and list your Steam gift card. It's absolutely free to use the app and sell on the platform. Once we've validated your card and it's sold, you can choose to withdraw your money into your bank account.

How do you scratch a Steam gift card?

If you received a Steam Wallet card, the code will be hidden on the back behind a scratch-off layer. Use a coin or other hard object to scratch off the coating and reveal the entire code. If the code is damaged or unreadable, send a photo of it to Steam Support and they may be able to still apply it to your account.