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How do I contact EA about being banned?

How to contact us about account locks, bans, or suspensions
  1. Click Contact Us.
  2. Sign in to your EA Account that has the lock, ban, or suspension, if you haven't already.
  3. Click the plus sign in the Email section to fill out our webform and give us the details about your lock, ban, or suspension.
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How do I contact EA to get unbanned?

Re: How to get my EA account unbanned
  1. Click Contact us at the top of any page on EA Help.
  2. Select the game that your account was banned or suspended from. ...
  3. Choose your platform.
  4. Select Manage my account, then Banned or suspended account.
  5. Fill out any other details below. ...
  6. Click Select contact option.
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Can I get my EA account unbanned?

The only way of getting unbanned from EA is by submitting an EA unban appeal.
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How do I contact EA customer service?

How to make a case on EA Help
  1. Click Contact Us.
  2. Pick the game or product you need help with.
  3. Pick the platform that you play on.
  4. Choose the Topic you need help with.
  5. Select your Issue.
  6. Click Select contact option.
  7. If you're not already signed in to your EA Account, you can sign in here.
Takedown request View complete answer on help.ea.com

How long do EA bans last?

A ban is when we remove your access to a game, part of a game, or your EA Account for an extended period of time. We normally issue a ban on your EA Account due to repeated or extreme violations of our Terms of Service or Rules of Conduct. Account bans are typically permanent.
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How To Contact EA LIVE CHAT SUPPORT (2021)

How do I fix my banned EA account?

Email us about your issue and we'll get right back to you. Go to My Ban History to view more info on and dispute your active bans and suspensions. Go to My Ban History to view more info on and dispute your active bans and suspensions.
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How many bans does it take to be permanently banned?

There's no set number of suspensions that will lead to a permanent ban. You can get a permanent ban without having any prior suspensions. Or you can get 5 suspensions and then get a permanent ban.
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Does EA have a live chat?

You can contact our live support at help.ea.com. Finally, you can choose to begin a chat.
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How do I talk to live chat at EA?

Select "Contact Us" and login from http://support.ea.com/ to call, email, or chat with an agent!
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How long does EA customer service take to respond?

Usually it takes about a week.
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Why did EA ban me?

We'll ban players who break our User Agreement. If you've got a lock, ban, or suspension on your EA Account, for a specific game, or for your device, we'll notify you via email. Check your email for more details. You may get a message from [email protected].
Takedown request View complete answer on help.ea.com

Can I create a new EA account after being banned?

Your only option would be to dispute the ban contacting EA TOS department sending an email to [edit: email address removed] from the same email address on your EA account. Unfortunately, if they'd confirm the sanction, your only option would be to create a brand new account and start over.
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How long does it take EA to review a ban?

According to EA Help website, it may take up to 30 days, sometimes longer. More information can be found here.
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Does EA ban your IP?

We do not generally IP ban someone, so it is extremely unlikely that this would be the case for your friend.
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Why can't i chat with EA support?

Allow cookies on EA Help. Press F5 to refresh the page. Clear the browser cache. Try another browser.
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How do I get to live chat?

You can log in to LiveChat using your browser. The address to the app is: accounts.livechat.com. Bookmark it or even set it up as your homepage so you always have LiveChat at hand.
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What is live agent chat?

Live chat agents are employees that answer customer questions and queries through live chat. Live Chat is a function of help desk software. It is used in a lot of businesses to provide real-time answers to customer inquiries.
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Where is the EA customer portal?

Login to your account at help.ea.com. Click Accounts, then My Cases. Click on a case to view more information about it.
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Are permanent bans permanent?

Permabans are almost never removed. Usually by the time you have reached being permabanned, you have already been banned before. You were aware that your behavior was unacceptable according to the Terms of Use and the Summoner's Code. Bans coming from the Instant Feedback System are generally not lifted or adjusted.
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What is the longest ban in a game?

The mayor of New York City, Fiorello LaGuardia, even went so far as to smash pinball machines during a press conference. Most bans were lifted by the early 1970s, but New York stood firm until 1976, which, at 34 years, makes it the longest ban in gaming history.
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Are game bans permanent?

The duration of the game ban is determined by the developer. Only permanent game bans are displayed on the user's profile. Temporary game bans, or suspensions, are not displayed.
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How long does it take to appeal EAC ban?

The general response time may vary from 3 to 14 days.
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Can I delete my EA account and make a new one with the same email?

You'll only be able to do this if you haven't already created another EA Account using the same email address that was on the account when it was deleted. If you've already made a new account, you can change the email address on that account to reset the password for the deleted one.
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Can I make a new EA account with the same email?

If you never played any EA games on a platform with that account, you can create a new account using your current email address.
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How long does EA take to investigate a case?

The ToS Team usually tries to handle the Case is 5 Business Days.
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