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How do I contact EA customer service?

How to make a case on EA Help
  1. Click Contact Us.
  2. Pick the game or product you need help with.
  3. Pick the platform that you play on.
  4. Choose the Topic you need help with.
  5. Select your Issue.
  6. Click Select contact option.
  7. If you're not already signed in to your EA Account, you can sign in here.
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Does EA have a live chat?

You can contact our live support at help.ea.com. Finally, you can choose to begin a chat.
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Why can't i chat with EA support?

Allow cookies on EA Help. Press F5 to refresh the page. Clear the browser cache. Try another browser.
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How do I call origin support?

We are here for you. Call us day or night at 888-292-4037 or send us a message!
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Does Origin have a phone number?

We want to help you out. Give us a call on 13 24 61 from Mon–Fri 7am–7pm (AEST), and our customer service team will do their best to sort things out. Alternatively, you can contact us through our General enquiries form.
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How To Contact EA LIVE CHAT SUPPORT (2021)

Does Origin have live support?

With every system, ORIGIN PC offers free lifetime 24/7 US-based support available via a toll-free phone number, email, or online chat. Have a question?
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How do I talk to a real person at EA?

CHAT WITH US

Phone number: +866 419 5766Talk to our advisors on the phone 8:00 a.m. to 11:00 p.m. UTC, Monday - Saturday, or on chat 24 hours a day, seven days a week. If you need more help, go to Answers HQ, Twitter, or browse our articles on EA Help.
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How long does it take for EA support to respond?

You usually hear back within a week. If it takes longer, open a new case with an advisor so they can check on it for you.
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Why is my EA account blocked?

A ban is when we remove your access to a game, part of a game, or your EA Account for an extended period of time. We normally issue a ban on your EA Account due to repeated or extreme violations of our Terms of Service or Rules of Conduct. Account bans are typically permanent.
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How do I connect to EA services?

On EA Help
  1. Click Log In.
  2. Choose the option to sign in using your platform credentials.
  3. Fill in the login details from your platform in the pop-up. If your EA Account and the account you're linking use the same email address, you will be prompted to verify your login.
  4. All set! Your accounts are linked.
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How do I get to live chat?

You can log in to LiveChat using your browser. The address to the app is: accounts.livechat.com. Bookmark it or even set it up as your homepage so you always have LiveChat at hand.
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What is live chat customer support?

Live chat support is a way for customers to get help through instant messaging platforms. It happens on a 1:1 level, often via a company's website. Live chat can take a few forms. For example, it can be a proactive chat pop-up— think of a chat box appearing on your screen and asking if you need help.
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What is EA Live Services?

These services allow players access to select games from EA's game catalog for a monthly fee. The company believes these services help build deeper connections with players and offer subscribers an economical way to play various titles.
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Can you chat on Origin?

I Want to Talk to Origin

To discuss packages and to order, simply contact us using the chat function and a specialist member of the Origin team will be able to talk you through the options.
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Is Apple in talks to EA gaming?

Apple has backed out of a potential purchase of the game studio Electronic Arts (EA) following talks that have been ongoing since as early as May of this year, with Amazon instead poised to make an offer, according to a report from USA Today vertical ForTheWin.
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How do I fix my EA account?

Good news: all you need to do is reset your password on EA.com. Try resetting your EA Account password. This helps in most cases. If that doesn't work, wait 90 minutes and try again.
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How do I tell EA about a problem?

From EA Help, you can report a bug or give feedback by clicking Contact Us, choosing a game and platform, then selecting the Report a bug category.
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How do I appeal my EA account?

Sign in to your EA Account that has the lock, ban, or suspension, if you haven't already. Click the plus sign in the Email section to fill out our webform and give us the details about your lock, ban, or suspension.
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How do I unlink my EA account from my Xbox?

Go to the EA Account settings portal. Click on Connections. Find the account you want to unlink, and click the Unlink button next to it. Read the disclaimer and make sure you want to unlink, knowing all the risks above.
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How do I change my EA account email?

Go to your EA Account and Billing Settings. Click on the About Me tab.
...
Click Edit next to:
  1. Basic Information to update your EA ID, First Name, Last Name, and Date of Birth.
  2. Email Address to update your email that we have on file.
  3. Regional Settings to update your country of residence or language.
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Where is EA head office?

Redwood City, California

Affectionately known as EARS, this 22-acre facility is our global headquarters. As one of the largest interactive entertainment companies in the world, this is our nucleus for inspiring the world to play.
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Is EA live chat 24 hours?

Re: live chat

Talk to our advisors on the phone 8:00 a.m. to 11:00 p.m. UTC, Monday - Saturday, or on chat 24 hours a day, seven days a week. Get help from the community, find gameplay tips, and level up by answering player questions 24/7.
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Is Origin EA no longer running?

Origin is a digital distribution platform developed by Electronic Arts for purchasing and playing video games. In October 2022, Origin ceased operations for its Windows platform, directing players to EA Play. The Mac and mobile versions remain online.
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Is EA still using Origin?

Your EA Account is what you use today to log into Origin - you'll use the same credentials to login to the EA app.
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