How do I contact Nintendo eShop?

Try our website at support.nintendo.com or call our Consumer Assistance Hotline at 1-800-255-3700, rather than going to your retailer.

How do I talk to a human at Nintendo?

How do I get a refund from Nintendo eShop?

We are unable to provide refunds or exchanges for mistaken purchases. Please be sure to read the game descriptions and check out the screen shots available through the Nintendo eShop before making purchases. We also encourage you to visit nintendo.com for information about the games available for our systems.

Can you email Nintendo?

Call us at 646-459-0800 or email us at [email protected] and ask to speak with a member of our leadership team to discuss options.

How long does it take for Nintendo support to respond?

Instructions on how to do these things are below. If you do not have a Nintendo Account, and you would like to submit a request, please contact us by telephone at 1-855-822-9548. Either way, we will provide a response within 45 days, if possible.

Nintendo Switch: How To buy a Game from Nintendo eShop for beginners.

Does Nintendo respond to fan mail?

Nintendo Always Replies

One fan got a nice reply from the company after writing them.

Can I get a refund for Nintendo online?

Per the Nintendo Switch Online Terms of Service, we cannot offer refunds or credits for remaining time left on your membership. If you are having issues with the service, please contact us for assistance.

How do I cancel an eShop order?

Can you return digital games?

Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a refund.

What time does Nintendo live chat open?

Nintendo consumer support is available Monday through Sunday, from 6 A.M. to 7 P.M. Pacific Time (UTC -08:00). French and Spanish support is available Monday through Sunday as well, from 7 A.M. to 4 P.M.

Can I text Nintendo?

It's Not a Texting Console

Unfortunately, the answer isn't going to make you happy. There is no way to send a text message on the Nintendo Switch. You can play online games with your friends, invite them to your games and accept their invitations. But you can't exchange text messages.

How do I Unsuspend my Nintendo Account?

Go to the Nintendo Account website and sign in to your Nintendo Account. Click Reactivate to restore your account. To restore a child's account, click Family group, then click Reactivate on the child's account you wish to restore.

How long is Nintendo Switch warranty?

Nintendo systems carry a standard 12-month warranty, which is one of the longest standard warranties in the video game industry. Games and accessories sold individually carry a three-month warranty. Please see the Complete Warranty Text for full warranty details.

Do adults play Nintendo?

Although the system may not have all the capabilities of the PlayStation or Xbox, the Nintendo Switch can still bring any adult joy. Adults can, and should, pick up the switch, not just for its portability but also for the awesome games you can play.

Can you hard reset a Nintendo Switch?

Press and hold the POWER Button down until the system resets; this may take some time. Once the system is powered down, press the POWER Button once to turn it back on.

How do I remove my debit card from Nintendo eShop?

Does Nintendo have a 14 day right to cancel?

You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day of the conclusion of the contract.

Does eShop switch close?

When is the 3DS eShop Closing? Sadly, the success of the Nintendo Switch means that era of the 3DS has finally come to an end, with both the Wii U and Nintendo 3DS eShop closing on the 27th of March 2023. With this closure, many brilliant games will either become unaffordable or even completely unobtainable.

How do I cancel a Nintendo Switch Online purchase?

Can you refund Nintendo eShop Reddit?

Yes, the the license agreement states that Nintendo does not offer refunds.

How long does it take for Nintendo to send an email?

E-mails usually arrive within 1-2 hours. Check your spam / junk e-mail folder to see if the e-mail is there. Make sure there are no filters in your e-mail account that may be blocking e-mails from @accounts.nintendo.com. Check your Nintendo Account User Information to verify the e-mail address.

What email did I use for Nintendo?

You can view part of the email address associated to your Nintendo Account through the Profile Settings on your Nintendo Switch, and, if you know your Nintendo Account password, can review the complete email address: On the Nintendo Switch HOME Menu, select your user icon. Select User Settings.

Can you submit ideas to Nintendo?

While we receive tons of fantastic suggestions each month from our fans, due to the volume of requests we receive and the resources it would take to process them, we do not accept unsolicited game or product ideas.