How do I contact Pegasus customer service?

I left something on my Pegasus trip. How can I retrieve it? For all lost item inquiries, please contact our customer service team at 1.800. 900.3011.

What time does Pegasus call center open?

Our service time is between 09:00am -13:00 and 14:00-18:00 without weekend.

Do Pegasus give refunds?

No worries; if your friend tells you they can't join you on holiday, you can make a free cancellation within 24 hours of buying the ticket and receive a complete refund of your money.

How do I get a full refund on a flight cancellation?

Can I get a full refund if I cancel my flight 48 hours before departure? Customers can get a full ticket refund if they cancel a ticket 48 hours (2 days) before the departure time. First, they must log into their account on the service provider's online platform. Then, they need to cancel their flight booking.

What is the refund policy?

A return and refund policy is an agreement between customers and your business regarding returns and refunds. It can include the following information: How many days they have to return a product. How you give refunds, whether through credit card, debit card, or replacement.

How to Cancel Peguses Ticket Canceling Your Pegasus Flight Just Got Easier - Here's How!

Where is Pegasus based?

Pegasus is a leading low-cost airline in Turkey, which provides reasonably-priced transportation opportunities on point-to-point basis in short and medium range flight lines and aims to set up a wide flight network with high flight frequency for guests.

Who owns Pegasus Airlines?

Pegasus Airlines is headquartered in Istanbul, Turkey and is owned by Turkish private equity firm Esas Holding AS.

Which country is Pegasus headquartered?

Pegasus Airlines (Turkish: Pegasus Hava Taşımacılığı A. Ş.) (BİST: PGSUS), sometimes stylized as Flypgs, is a Turkish low-cost carrier headquartered in the Kurtköy area of Pendik, Istanbul with bases at several Turkish airports.

Does Pegasus refund due to COVID?

FREE TICKET CANCELLATIONS WITH FULL REFUND OPTION

With Pegasus, you have the opportunity to cancel your ticket free of charge within 24 hours of buying it. Click now to get your ticket and enjoy the advantages of flying with Pegasus!

What is Pegasus reservation number?

You can also call our call center on 0090 850 250 67 77 to purchase your ticket.

How do I postpone a flight with Pegasus?

Passengers who buy their tickets from flypgs.com or our mobile app, can make changes at flypgs.com by selecting the 'Change contact details' option listed under Manage My Booking or by calling our call centre on 0 888 228 12 12.

What happened to Pegasus Airlines?

After what Turkey's transport minister described as a "rough landing," the aircraft failed to decelerate. It skidded off the east end of the runway and plunged into a ditch, impacting with a force that survivors described as like an explosion.

How strict are Pegasus Airlines?

-DO NOT exceed the baggage weight limit. Some airlines may be nice with 1 extra kilo but Pegasus is very strict about the weight limit! Even for hand luggage, so try to stay way under the limit or buy extra prior to arriving to the airport.

Do I need PCR to fly on Pegasus?

COVID-19 Testing: PCR test is not required.

What airplane does Pegasus use?

As it stands, Pegasus Airlines' fleet features aircraft from both sides of the industry-dominating Airbus-Boeing manufacturing duopoly. The Turkish low-cost carrier presently has 25 Boeing 737-800s in its fleet, of which 19 are active.

Is Pegasus part of Turkish Airlines?

Pegasus Airlines is a Turkish airline flying to 100 destinations in 40 countries, including 33 destinations in Turkey. It is Turkey's largest privately-owned airline, one company within the mammoth ESAŞ Holding conglomerate of the prominent Sabancı business empire.

Which planes do Pegasus use?

International destinations include airports in about 40 countries in the Middle East, Europe, Asia and Africa. The airline's fleet of 64 planes consists of Airbus A320-200 and Boeing 737-800 aircraft, with additional orders pending for Airbus A320neo and Airbus A321neo planes.

Is Pegasus a good airline?

Customers praise the company's quality planes, friendly staff, and on-time flights. Skytrax also gives Pegasus Airlines 3 stars for the quality of its products and staff service at the airport and onboard. This airline company is considered one of the best low-cost airlines in Europe!

Is Pegasus a real airline?

Pegasus Airlines offer flights to a range of destinations in Europe, Russia, the Caucasus, the Middle East, North Africa and Asia for really competitive prices.

What to do if a company refuses to refund you?

Contact your state attorney general or consumer protection office.These government agencies may mediate complaints, conduct investigations, and prosecute those who break consumer protection laws.

Is it your right to get a refund?

If things go wrong

If you have a problem with something you have bought (for example, it is faulty or does not meet the description given), it is always the seller who must put things right. The seller must offer you a repair, replacement, refund or a reduction in the price.

How much is typical refund?

As of March 17, the IRS reports the average refund amount (aka money taxpayers overpaid the government) in 2023 is $2,933. This is about an 11% drop from what the average refund amount was this time last year, which clocked in at $3,305.