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How do I contact PlayStation customer service?

Dial 1-800-345-7669 to call PlayStation for immediate assistance. Use any phone to dial the toll-free international number for PlayStation's customer support between the hours of 8 a.m. and 8 p.m. PST so you can speak directly to a representative.
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How can I talk to someone at PlayStation?

How to get support from the PlayStation Experts. Press Ask a PlayStation Expert displayed at the bottom right of the screen to start an online conversation with a PlayStation Expert through the Limitless application.
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What is the 1 800 customer service number for PlayStation?

Visit playstation.com/help or call 1-800-345-7669 to receive a return authorization and shipping instructions.
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Is there a live chat for PlayStation support?

Sony Support - Live Chat

Choose your product and we'll get you to the right group.
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How do I report a problem to PlayStation?

Open PlayStation App on your device navigate to the content or profile you would like to Report. For messages, press and hold the content you'd like to report and select Report. For profiles, tap More and select Report.
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How to Contact PlayStation Support Anytime For Help with PS5 or PS4 (Easy Method)

What is PlayStation system number?

The serial number is comprised of 11 characters and is located underneath the lip above the power port. Turning the system over is necessary to view this number.
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How do I fix my PlayStation account?

PlayStation Network Sign-In Failed? Try These 13 Fixes
  1. Check PlayStation Server Status. ...
  2. Log Out/Log Back In. ...
  3. Reboot PS5/PS4. ...
  4. Restart Router or Modem. ...
  5. Delete and Re-add Registered Network. ...
  6. Switch to Ethernet or a Different Wireless Network. ...
  7. Set Up Automatic Login. ...
  8. Change to Google DNS.
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Is PlayStation support active?

Our PlayStation Repairs tool will help you troubleshoot and improve your online experience. All services are up and running.
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Is PlayStation live chat open on Saturdays?

Send us a tweet, DM, or chat with us if you're looking for help during these hours. Our full hours of operation will be: Monday-Friday, 8AM-8PM PST and Saturday-Sunday, 9AM-6PM PST. Would you mind telling us what is the issue you are having with your account? We are still waiting for those details.
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Does PlayStation have a customer service number reddit?

You can reach Phone support at 1-800-345-7669.
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How do I get unbanned from PlayStation?

Can I appeal my PSN suspension? Every suspension on PlayStation Network is the result of a thorough investigation by PlayStation Safety staff. As a result, suspensions are final and cannot be appealed unless: You have been suspended for an account debt.
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How to contact PlayStation support reddit?

PlayStation Support (1-800-345-7669)
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How do I unlock my PlayStation account?

Go to Settings > Users and Accounts > Account > Sign In. On the sign-in screen, press the triangle button, and then select Next. An email for changing your password is sent to the sign-in ID (email address) shown on this screen. You'll be sent an email containing a secure link.
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What hours is PlayStation open?

Ask PlayStation on Twitter: "Our full hours of operation will be: Monday-Friday, 8AM-8PM PST and Saturday-Sunday, 9AM-6PM PST." / Twitter.
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How long can you be suspended on PlayStation for?

Suspensions are normally temporary and bans are permanent. Suspensions usually last from one to seven days; but staff can make them longer at their discretion (depending on the offense). How can I find out why I was moderated? You'll usually receive a Private Message indicating that you've been moderated.
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How long is PS4 support?

Support for the PS4 is still going in 2023. Sony has yet to put all its eggs in the PS5 basket and fully commit to supporting the next-gen system.
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How many years will PlayStation last?

On average, a PS4 can last 5 years at least. However, things could be different in certain cases. To make sure your PS4 can last longer, you need to take care of it in your daily life. In the following content, you can get some tips that can help extend the PS4 lifespan.
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Why am I locked out of my PlayStation account?

My Sony account is locked

"The maximum number of failed login attempts has been reached. Your account will be locked for 120 minutes to protect your security." After waiting 120 minutes, make sure the Caps Lock or Num Lock on your keyboard are not interfering with how you enter your password.
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Why is my PlayStation account not connecting?

Turn your console and router off and then on again.

If you are using WiFi to connect your console to the internet, try using a wired connection. For more connection troubleshooting, visit PlayStation Repairs.
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Why is my PS4 account corrupted?

The corrupted data PS4 is also caused by the installation process of the game being interrupted. Factors of this issue include your internet connection, the device's storage capacity, incompatible games, and many more. Delete the game, don't worry as your saved data will be safe.
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How do I check my PlayStation account status?

To view the status of PlayStation™Network services, select (Settings) > [Network] > [View Status of PlayStation Network Services].
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What is PlayStation 4 code WS 37368 7?

If you see the error code WS-37368-7 when attempting to sign in to PlayStation™Network, your account has been suspended because your financial institution reversed a charge on one or more of your PlayStation Network purchases.
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How many Playstations is my account on?

Alternatively, you may also log in to your PSN account on web and check if there are unknown devices logged into to your account. To do this, go to the PSN website and go to Account > Device Management. You will be able to see the full list of consoles that are linked to your account.
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How do I recover my PlayStation account without a phone number?

If you lose access to your 2SV mobile number, a backup code will let you access your account. Without these codes, you will need to verify your identity to recover your account. Go to Account Management on a connected device and select Security. Select Backup Codes.
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How to recover PlayStation account without 2 step verification?

If you cannot receive a 2SV verification code, and you do not have 2SV backup codes, you will need assistance recovering your account. Contact us with your online ID (username) and sign-in ID (email address).
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