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How do I contact Square?

Contact
  1. Customer support: 1 (855) 700-6000.
  2. Sales: 1 (800) 470-1673.
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How do I get a human at Square?

You can contact Square Customer Success through live chat or by phone. Our support number is 1-855-700-6000.
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To get messaging support from your computer:
  1. Sign in and visit squareup.com/help.
  2. Click Contact in the top right.
  3. Select an option or type “contact” at any time to speak with a live agent.
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Does Square have live support?

Live help, when you need it

Reach out to our team via phone, email, live chat, and social media.
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What is the customer service number for Square account?

Please contact Square Customer Service (“Customer Service”) at 1 866-200-8599 if you wish to cancel the Card Account.
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How do I email Square up?

Email Delivery Issues
  1. @squareup.com.
  2. @messaging.squareup.com.
  3. @communications.squareup.com.
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Getting Started with the Square Contactless and Chip Reader

Does Square have email?

The Square Email Marketing subscription starts at $15 per month. Then you pay for the number of subscribed customers you have in your Square Customer Directory. The Square Text Message Marketing subscription starts at $10 per month. Then you pay for the number of text messages you send.
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Does Square Online have email?

Square partners with Google to provide a complete email solution for domain names known as Google Workspace. When you have a domain name associated with your website, you can create an email address with Square Online based on that domain.
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Does Square have a customer portal?

Sign In to Your Customer Account

Once you book an appointment with a seller, you can access your Customer Account on their booking site. To sign in to your Customer Account: Head to the Square Appointments seller's online booking site. Select Sign In.
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Why is Square holding my money?

Why are my transfers suspended? Your transfers are likely suspended because we noticed some unusual activity on your Square account. Our system periodically reviews your transactions to keep your account safe from scams and fraud.
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How much does Square cost per month?

Square does not charge a monthly or annual fee. Instead, the company makes money through a percentage of every credit card transaction it processes. Square charges 2.6% plus 10 cents for most in-person transactions. However, if the card must be entered manually, it charges 3.5% plus 15 cents per transaction.
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Can you connect Square to your phone?

Go to your device settings and make sure Bluetooth is turned on. Open the Square app and tap More from the navigation bar at the bottom of your screen. Tap Settings > Hardware > Square Reader > Connect a Reader.
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How do I send a message to customer Square?

From the home page of your online Square Dashboard, click the Messages icon on the menu bar in the top-right hand corner. From the Square Appointments app, tap the main menu > Messages. In Square Point of Sale and Square for Retail, from the main menu, tap Customers.
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Why can't i connect to Square?

Update to the latest version of the Square app. Make sure you're using a supported device. Unplug the reader and plug it back in while the Square app is open. Delete and reinstall the Square app.
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What is the phone number for Square HR?

How do I get in touch with Bambee? You can reach Bambee HR Representatives by phone at 877-340-4804 or by email at [email protected].
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How much does Square charge per transaction?

What are your fees? The Square standard processing fee is 2.6% + 10¢ for contactless payments, swiped or inserted chip cards, and swiped magstripe cards.
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Who owns Square?

Jim McKelvey and Jack Dorsey launched Square, Inc., a merchant-services and mobile-payment platform, in 2009. Square Inc. changed its name to Block, Inc in December 2021 to account for its growth and increased portfolio of companies.
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How do I get my money released from Square?

Square doesn't have transfer limits with our standard or custom schedules. We won't hold funds based on the amount, frequency, or type of transaction.
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Tap Transfer out.
  1. Log in to your online Square Dashboard and go to the Balance tab.
  2. Select one of your locations under the Locations section.
  3. Click Transfer out.
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How do I get my money out of Square?

To transfer funds out of your Square Checking balance to your linked bank account: Open your Square app, navigate to Balance, and tap Transfer to Bank. Enter the amount you want to transfer. Choose a transfer speed.
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Why can't I get my money from Square?

There's a number of reasons why you might not be able to use instant transfers: You haven't linked a bank account to Square, or your bank account isn't completely verified. Your current balance is below the minimum transfer amount after fees: $25 minimum for instant transfers and $1 minimum for same-day transfers.
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Does the customer pay the Square fee?

A surcharge is a fee added by the Seller to the cost of the goods or services when a buyer pays for a transaction with a credit card. Surcharging is a seller's decision to pass the cost of Square's payment processing fees on to their customers.
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How do I connect to Square Online?

To get started with Square Online:
  1. From your online Square Dashboard, go to Online > Online.
  2. Click the button to get started.
  3. Choose to either set up a single ordering page or a multi-page website. Select Next to continue.
  4. Choose your business and fulfillment types to import your items and start creating your website.
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Does Square have a customer loyalty program?

If you're using the Square App, Square Invoices, or Square Online and are designated as a business, you can subscribe to Square Loyalty and create a digital rewards program to reward customers for their purchases or create a Loyalty promotion to drive repeat visits and boost sales.
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What is Square email?

With Square's email marketing software, you can easily design custom email, set up automated campaigns, and see how customers are engaging with your content.
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How do I dispute an email on Square?

If you receive a suspicious email regarding Square, don't reply to the message, select any links, or open any attachments. Please forward it to [email protected] to report the incident. Do not include any other information in the email you forward. The appropriate team will investigate and take action if needed.
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Is Square having problems right now?

Square is up and running now.
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