How do I convince Steam to refund?

What can I request a refund for? Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours (this includes online, offline and shared library playtime).

What is a good reason for Steam refund?

You can request a refund for nearly any purchase on Steam—for any reason. Maybe your PC doesn't meet the hardware requirements; maybe you bought a game by mistake; maybe you played the title for an hour and just didn't like it. It doesn't matter.

How do I force a refund on Steam?

Navigate to Steam Help (help.steampowered.com) and log in with your Steam account. Find the purchase you would like to refund and click on it. If your purchase is not listed, it falls too far outside of our refund window and is ineligible for a refund. Select the problem you are having with the product.

What do I say to get a refund on Steam?

Go to the Steam support page and click "Purchases," then click the game you'd like to refund. Select "I would like a refund," and then "I'd like to request a refund." You can then choose your Steam Wallet or the payment method you'd like to receive your refund through.

Can Steam refuse a refund?

It is worth noting that although Valve is pretty relaxed about Steam refunds you can still be denied a game refund request if the company suspects that you are abusing the system. So don't go requesting refunds constantly or trying to use the system to speedrun games and then ask for a refund.

How To Refund A Game On Steam | 2023 Tutorial | SEE DESC.

Is Steam generous with refunds?

Steam is pretty generous with returning games and issuing refunds, but there are a few limitations. To return a game, you must: Request a refund within 14 days of purchase. Have logged less than 2 hours of playtime in the game.

Is the Steam refund lawsuit real?

In 2021, game publisher Wolfire Games sued Valve, the company which owns and operates Steam, a computer gaming platform and store, in a class action lawsuit. They alleged Steam was a monopoly, and Valve used this monopoly to pressure publishers into paying higher commission fees for every sale made on the Steam store.

Will Steam refund a game over 2 hours?

Steam doesn't care. If you return a game within 2 hours of gameplay and within 2 weeks of the purchase, your refund will be handled by the robot automatically. Also, your account will still record your gameplay time, so you won't be able to buy it again, play it for 2 more hours and refund it again.

What is the average Steam refund?

The average indie game on Steam usually has a refund rate of around 10-12%. For your first indie game on Steam, it's expected you'll have a refund rate of around 15-18%.

How do I ask for a refund?

What to do if Steam denies refund request?

My refund request was denied. Can I contest this decision? If you feel that there has been an error in the handling of your refund inquiry, please submit another request at help.steampowered.com. The request will be reviewed by another Valve employee.

How do I skip a pending refund on Steam?

What is the highest refund rate Steam?

The refund rate, which, according to Carless, averages 8-9%, can be as high as 20%. If yours is above average, you might want to dig into the refund comments that Steam requires users to leave, no matter how depressing those might be.

Can you refund gifted games on Steam?

The general Steam rules for refunds are that you can only refund a game within 14 days of the purchase if you have played it for less than two hours. The same goes for gifted games, but in that case, the person who received them must initiate the refund process.

Can you sell a Steam game?

Steam items, in-game items and extra copies of games (referred to as Steam Gifts) are tradable. To be sure if an item is tradable, please go to your Inventory and select the item and read the item details. The "Tags" section will indicate if it is tradable or not.

Does Steam refund stolen items?

Steam Support does not restore lost items. Items often exchange hands multiple times before a restoration request and this means they cannot be restored without duplicating them or removing them from another innocent user's inventory.

Why are people suing Steam?

The company suing Valve, Wolfire Games, alleges that the Half-Life and Portal developer uses its digital storefront and its huge amount of control over the PC gaming market to “exploit publishers and consumers.” As reported by Bloomberg earlier this week, U.S. District Court Judge John C.

What counts as refund abuse?

What is refund abuse? Refund abuse (aka. returns abuse) occurs when a customer uses the returns policy of a merchant so much that it becomes unprofitable. Returns are a financial strain for many retailers, costing them on average nearly 60% of the item's original sales price.

Are Steam refunds instant?

A Steam refund will usually be reviewed within a few hours, but might take up to a week of approval (though extremely rare). If approved, you will receive a full refund through whichever payment method you used to purchase the game.

What is a good reason to ask for a refund?

The most common causes of purchase returns are unmet expectations, damaged or defective products, and incorrect fit. Any of these issues can be caused by failures on the merchant's part or by events the merchant had no control over.

How do I apologize for a refund?

Hi [Name], We're so sorry to hear you're not happy with your product, but we also fully respect your decision. We've processed your refund request, and you should expect to see the amount appear in your bank account in the next couple of business days. Once more, we apologize for the inconvenience this has caused you.

How do you politely ask for a refund sample?

Hi (Recipient's name), I can confirm that a refund of (amount) was returned to you for (product/service/order) on (date). The payment was sent to (usually the original payment method, but provide details.) It can take up to (number) days for refunds to be processed.

What is the best apology message?

I'm so sorry that I hurt you. I'm sending you this apology message in a card to let you know that I love everything about you, for always, every single day. I want nothing more than for you to forgive me so that I can whisper in your ear how much I love you. The perfect couple love, laugh, fight and trust.

How to respond to an unsatisfied customer asking for a refund?