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How do I dispute a charge on Google Play?

To get a refund if the charge was made accidentally by a friend or family member, follow the steps below:
  1. Go to play.google.com.
  2. At the top right, click your Profile picture.
  3. Click Payments & subscriptions. ...
  4. For the order you want to return, click Report a problem.
  5. Select the option that describes your situation.
Takedown request View complete answer on support.google.com

How do I dispute a charge with Google Pay?

You can dispute fraudulent transactions made with your Google Pay account.
...
You can also cancel some payments.
  1. Step 1: Check if the transaction is complete. A transaction can't be disputed until it's complete. ...
  2. Step 2: Check if the transaction was made by someone you know. ...
  3. Step 3: Dispute or report an unauthorized payment.
Takedown request View complete answer on support.google.com

How do I contact Google Play customer service?

5. Online Assistance and Customer Care. To view your Google Play balance, visit https://play.google.com/store/account. To speak to customer care, call us at 1-855-466-4438.
Takedown request View complete answer on play.google.com

How do I cancel a payment on Google Play?

Manage your subscriptions on Google Play
  1. On your Android device, go to your subscriptions in Google Play.
  2. Select the subscription that you want to cancel.
  3. Tap Cancel subscription.
  4. Follow the instructions.
Takedown request View complete answer on support.google.com

How do I get a refund from Google Play console?

Issue a full refund using the Play Console website
  1. Open Play Console.
  2. On the left menu, select Order management .
  3. Select the subscriptions you'd like to cancel and/or refund. To find an order, you can search by order ID or the user's full email address. ...
  4. Select the appropriate refund reason.
  5. Select Submit.
Takedown request View complete answer on support.google.com

Fix Google Charges Problem | Cancel Google Subscriptions

Will Google pay refund money if scammed?

You may be eligible for a refund from Google for purchases that you believe are fraudulent. Learn more about reporting a fraudulent charge. For other questions about your purchase, visit the Google payments help center.
Takedown request View complete answer on pay.google.com

How do I cancel an accidental app purchase?

How to request a refund
  1. Sign in to reportaproblem.apple.com.
  2. Tap or click "I'd like to," then choose "Request a refund."
  3. Choose the reason why you want a refund, then choose Next.
  4. Choose the app, subscription, or other item, then choose Submit.
Takedown request View complete answer on support.apple.com

Why is Google Play taking money from my account?

These authorisations happen so that Google can make sure that the card is valid, and to check that you have enough funds in your account to make the purchase. These are authorisation requests and not charges. You don't pay for authorisations.
Takedown request View complete answer on support.google.com

How do I cancel a Google purchase?

Go to www.google.com/settings/storage. Sign into the Google Account where you purchased storage. Under your plan, click Cancel.
Takedown request View complete answer on support.google.com

Can I chat with Google Play support?

No, Google Play doesn't have live chat support.
Takedown request View complete answer on liveagent.com

Why is Google services charging my credit card?

These authorizations happen so Google can make sure the card is valid, and to check that you have enough funds in your account to make the purchase.
Takedown request View complete answer on support.google.com

How do I dispute a payment charge?

The 4 steps to disputing a credit card charge
  1. Review the details of the charge. You can review transaction details on your account such as the merchant's name, phone number and your past activity with the merchant. ...
  2. You may contact the merchant. ...
  3. Gather your evidence. ...
  4. Contact your credit card issuer.
Takedown request View complete answer on chase.com

How do I contact Google billing?

The Sender may request cancellation of the P2P Payment by contacting GPC via our Contact Us page, or by calling 1-888-986-7944.
Takedown request View complete answer on payments.google.com

Why can't I dispute a transaction?

Only posted transactions can be disputed (pending charges are temporary and may change). If you have any immediate concerns about a pending charge, contact the merchant directly. The merchant's contact information is typically found on your receipt or billing statement.
Takedown request View complete answer on bankofamerica.com

Can I cancel Google Play credit?

Your Play Pass subscription can be canceled at any time. You'll still have access to the subscription until the end of the period you have paid for. If you cancel within the first 48 hours of a monthly subscription and request a refund, we may refund the cost of the month in which you canceled.
Takedown request View complete answer on support.google.com

How do I stop Google from debiting my account?

At the top right, click your profile icon. Payment Methods. Select Edit Payment Method. Remove.
Takedown request View complete answer on support.google.com

How do I check my Google Play purchases?

Review your order history
  1. On your mobile device, open the Play Store .
  2. At the top right, tap your profile icon.
  3. Tap Payments & subscriptions. Budget & history.
  4. Tap Purchase history.
Takedown request View complete answer on support.google.com

Can I cancel a pending app purchase?

Canceling a pending transaction usually requires contacting the merchant who made the charge. Once a pending transaction has posted, contact your bank or card issuer to dispute it.
Takedown request View complete answer on thebalancemoney.com

How do I stop automatic renewal of purchased apps?

Android Google Play Store

From your Android device: Launch the Google Play Store app. Tap the Menu, then Subscriptions. Tap on the app of the subscription you'd like to cancel, then tap Cancel Subscription.
Takedown request View complete answer on support.rosettastone.com

What do I do if I get scammed on Google?

What to do if you are a victim of a fraud transaction?
  1. Report transaction to your bank.
  2. We suggest you reach out to the cyber crime police department in your local jurisdiction.
Takedown request View complete answer on support.google.com

Why Google Pay is not refunding money?

If you temporarily can't issue refunds because your payments profile is under review, you need to wait 24 hours before you can refund orders. If you refund an order before Google has issued a merchant payout for that order, you won't receive the amount that you refunded to your customer in your next merchant payout.
Takedown request View complete answer on support.google.com

Can I claim money back if I've been scammed?

If you've bought something from a scammer

Your card provider can ask the seller's bank to refund the money. This is known as the 'chargeback scheme'. If you paid by debit card, you can use chargeback however much you paid.
Takedown request View complete answer on citizensadvice.org.uk

How do I dispute a charge and get a refund?

Ask the company if it will reverse the charge. If you're not satisfied with the merchant's response, you may be able to dispute the charge with your credit card company and have the charge reversed. This is sometimes called a chargeback. Contact your credit card company to see whether you can dispute a charge.
Takedown request View complete answer on consumerfinance.gov

How do I dispute a charge when scammed?

Contact the company or bank that issued the credit card or debit card. Tell them it was a fraudulent charge. Ask them to reverse the transaction and give you your money back.
Takedown request View complete answer on consumer.ftc.gov
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