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How do I download purchased games from Ubisoft Store?

Log in using the same Ubisoft account you used when purchasing the game. Select the Games tab. Find your purchase in the list of games. Select Download.
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Why is my Ubisoft game not in my library after purchase?

If your purchase has not appeared in your game after 24 hours please get in touch, providing us with a screenshot of your transaction history and letting us know which store you purchased your Helix Credits from. REACT Credits can be purchased through the in-game store or the Ubisoft Store.
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Why can't i download Games from Ubisoft?

Update Ubisoft Connect PC to the latest version

An outdated version of the desktop app may cause issues with game downloads. Try reinstalling Ubisoft Connect PC before downloading the game again.
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Can you download Games from Ubisoft?

Go to the Free Games section at the bottom of the page. Select the icon of the game you want to play. Press the Download button to install the game. You can also check and activate any available free trials on the Ubisoft Free Events website.
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Where are Ubisoft installed Games stored?

By default, your local saves will be located in C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\savegames.
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Ubisoft Connect (Tutorial) Alles was du dazu wissen musst

Are Games on Ubisoft Store digital?

Unless stated otherwise, PC titles purchased on the Ubisoft Store will be provided in a digital format, while console titles will be provided in a physical format.
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How do I access my Uplay library?

You can access it on your PC, through a mobile app, or on console directly from your games. All you need to login is a Ubisoft Account.
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How do I activate Ubisoft games?

In the Profile data menu, go to the Rewards tab. Choose Redeem code in the bottom right. Enter your activation code in the pop-up window. When prompted, restart the game.
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Do you keep Ubisoft games forever?

When your subscription ends or gets cancelled, the game will become unavailable. Your in-game purchases will remain linked to your account, and you will be able to access them again if you buy the game on the Ubisoft Store, or re-subscribe to Ubisoft+.
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Can I transfer my Ubisoft game to Steam?

Thank you. . Transfer game from Steam to Ubisoft Connect and vice versa is impossible. However, if you game was purchased in Steam, it automatically activated in Ubisoft Connect, but you always have to have access to Steam f you would like to play the game.
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Why is my Ubisoft purchase not going through?

If you have problems submitting your payment, please contact your credit card provider to verify your attempted purchase. If you continue to encounter this issue, or if you have any other questions, do not hesitate to get in touch!
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How do I add downloaded Games to Ubisoft Connect?

Open your Games library in Ubisoft Connect and locate the game you want to detect. Select the game tile. On the Overview page, select Locate installed game, which appears below the Download button. Manually select the installation directory and confirm by selecting OK.
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How do I install Ubisoft Games on Xbox?

Open the Xbox app for Windows PC and go to the page of the game you want to claim. Select Install. If Ubisoft Connect is not currently installed on your system, you will be prompted to download it. In the Ubisoft Connect pop-up, log into the Ubisoft account you want to claim the game on.
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Why is my purchased game not in my library origin?

If your purchase processed but you still don't see your game

Click on the Origin menu in the Origin client and select Reload Page. If this does not work, log out of Origin and log back in again. This will refresh your Game Library in the Origin client. You can also try uninstalling and reinstalling Origin.
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Why is the game not in my library?

Sometimes, the game purchase may fail and your license to play the specific game will be missing, causing the “game not showing in Steam Library” issue. In this case, you need to restart your device and then buy the game once again.
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Why are people leaving Ubisoft?

"I think abuse and toxicity are contributing factors but not deciding ones for most," a current Ubisoft developer said of why colleagues were bailing. But, they added, "Women and people of color experience them as deciding factors."
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Is Ubisoft shutting down Assassins Creed?

On September 1, Ubisoft will be ending online services for Anno 2070, Assassin's Creed 2, Assassin's Creed Brotherhood, Assassin's Creed Revelations, Assassin's Creed 3, Assassin's Creed Liberation HD, Driver San Francisco, Far Cry 3, Ghost Recon Future Soldier, Prince of Persia: The Forgotten Sands, Rayman Legends, ...
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Does Ubisoft no longer put games on Steam?

"It was a business decision to not put new releases on Steam and focus on the Epic Store and Ubisoft Store," the spokesperson said. "Ubisoft fully supports Epic and their third-party distribution model, which is in the long-term, beneficial for publishers both large and indie and the video games industry.
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Why can't i play any of my Ubisoft Games?

Update Ubisoft Connect PC to the latest version An outdated version of the desktop app may cause issues with game downloads. Try reinstalling Ubisoft Connect PC before downloading the game again. If the above steps do not resolve the issue, please get in touch, attaching your DxDiag and MSInfo reports to your case.
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Do you need a Ubisoft account to play Ubisoft Games?

To benefit from everything Ubisoft Connect has to offer, you need a Ubisoft account. However, you can also link any first party account (PSN, Xbox, Switch…) to your Ubisoft account in order to share progression on both and enjoy Ubisoft Connect content on any platform.
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What happened to Ubisoft Uplay?

In October 2020, Uplay and the Ubisoft Club were merged into Ubisoft Connect, which would offer the same features but also enable current and future Ubisoft games to support cross-saves and cross-play between platforms, and support for cloud gaming platforms including Stadia and Amazon Luna.
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How do I access my Ubisoft cloud saves?

You can find the folder in the following locations: Ubisoft Connect or Epic Games Launcher C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\savegames\<UbisoftConnectID>\635 Steam: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\savegames\<UbisoftConnectID>\1843 • Start the Ubisoft Connect Desktop App in ...
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When you buy a game digitally do you own it?

You own a license to the software on the media but you don't actually own the software itself. So there is no difference between buying a digital and physical copy as far as ownership or rights are concerned.
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How do I provide proof of purchase Ubisoft?

When sending proof of purchase for any in-game content purchased from approved retailers, please provide an uncropped screenshot of your receipt showing:A description of the content that was purchased. The name and email of the person that made the purchase.
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What are the benefits of Ubisoft digital store?

SERVICES
  • SATISFIED OR REFUNDED (PC EXCLUSIVE)* You can request a refund for a purchased game within 14 days of purchase and has been played for less than 2 hours for a full refund! ...
  • EASIER PURCHASES WITH OUR WALLET. ...
  • SATISFIED OR REFUNDED (PC EXCLUSIVE)* ...
  • EASIER PURCHASES WITH OUR WALLET.
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