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How do I fix Quest 2 sun damage?

The lens isn't damaged, it's the display. The light from the sun was focused onto the display by the Fresnel lenses, and Fresnel lenses are really good at burning stuff with the sun (you can look up a few videos on YouTube). This doesn't fall under Oculus's warranty support, so you'll have to replace the display.
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What happens if sunlight hits Oculus Quest 2?

Never place your Headset in direct sunlight to avoid damaging the lenses and screen. Your Headset can be permanently damaged by exposure to direct sunlight for less than a minute.
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Does Quest 2 warranty cover sun damage?

I'm afraid you probably throw it away, as sun damage is excluded from warranty claims and you have to remove a sun damage warning from the newly-unboxed headset before you can use it. The controllers will go for good prices on ebay though, which could offset the cost of a replacement.
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Why does sunlight damage VR headset?

Sun damage will occur when the headset is powered off or on. The lenses act like magnifier lenses and focus the sun's image as a small spot on the panels.
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How do I fix the yellow dots on my Oculus Quest 2?

First, we have a couple of troubleshooting steps we'd like for you to try:
  1. If you haven't yet, reboot your headset.
  2. Check for any available updates for your headset, and update if there is one!
  3. As a last resort, try performing a factory reset.
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Oculus quest 2 sun damage 😢

How do I get a replacement Oculus?

  1. Reach out to Oculus for Business customer support (CS).
  2. Provide CS with Device Manager ID and device serial number.
  3. Customer support will initiate a swap of the old serial numbers returning to the factory.
  4. CS will ship a new device to customer.
  5. Device Manager will reflect new serial numbers.
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Can you replace Oculus lenses?

Introduction. If the lenses are cracked or do not show the visuals correctly, you may want to replace the lenses. You will need a Phillips #00 screwdriver and a spudger for this replacement.
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Does Oculus give free replacements?

Meta will replace your Oculus Quest or Meta Quest 2 with a new or refurbished device — or refund you either a partial or full price of the headset — if you provide proof of a manufacturer's defect. But the included limited warranty doesn't cover accidental or cosmetic damage and only lasts a year.
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Does Oculus offer repairs?

From Oculus repairs to replacements, we offer flexible service—whether at your home or at one of your local uBreakiFix by Asurion or Asurion Tech Repair & Solutions stores.
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Can you get replacement lenses for Oculus Quest 2?

VirtuClear Lenses - Prescription lenses for Meta Quest 2

VirtuClear® Lens Inserts are made for Meta Quest 2 for use in your VR headset. These custom prescription VR lenses are lightweight and easy to use, avoiding the discomfort of glasses in your headset.
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What is the Oculus black screen of death?

Causes of Oculus Quest 2 Black Screen

If the batteries do not have sufficient charge or are dead, that can prevent the headset from turning on. Interrupted Oculus firmware updates can also cause a black screen.
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How do I use Oculus warranty?

If you have a problem with your Product, please visit us at support.Oculus.com for Oculus related products, and portal.facebook.com/support for all other products to get helpful service and contact information, and to submit a claim form to obtain warranty service.
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What is the recall on Oculus Quest 2?

Is my Quest 2 part of the recall? Oculus has issued a voluntary recall of the Quest 2 removable foam facial interface in cooperation with the U.S. Consumer Product Safety Commission. We are now offering a free silicone cover to all Quest 2 headset, Quest 2 facial interface accessory and Quest 2 Fit Pack owners.
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What causes god rays in VR?

The presence of god rays (or crepuscular rays, to use a more technical and less religious term) in virtual reality is an artifact from the use of Fresnel lenses in most headsets.
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Can VR cause permanent damage?

There are no known long-term eye development effects from VR. However, there is a potential risk between too much screen time and myopia progression. Myopia, an eye condition causing blurry distance vision, is a growing concern for health professionals.
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Is sun damage repairable?

“Sun damage is reversible to some extent, but you can't completely undo the changes to your skin,” Dr. Littler says. Topical retinoids can help improve the appearance of surface wrinkles, fine lines and dark spots.
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How much is insurance for an Oculus Quest 2?

For just $24.99, the Asurion Home+ protection plan covers your VR headset plus all of your eligible devices for breakdowns, defects, accidental damage, and more.
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What voids Oculus warranty?

This Limited Warranty is void if (i) a Warranted Product is returned with removed, damaged, or tampered labels or any alterations (including the unauthorized removal of any component or external cover), or (ii) you uninstall any Oculus-issued software from the Warranted Product.
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How sensitive is Quest 2 to sunlight?

Reports from users have shown that just a few minutes of daylight can be enough to do permanent damage to your headset. This damage takes the form of burns on the screen, dead spots, and discoloration. Particularly the lenses you look at the screen through pose a considerable risk.
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Why not use Quest 2 outside?

Hey hey! You should definitely NOT use your headset outside. Even though it may not be direct sunlight, it's not worth the risk of the possibility that you could cause any sort of permanent sun damage to the lenses.
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Can I play my Quest 2 outside?

Technically the Oculus Quest 2 headset can function outside. You may experience a few inconsistencies with the inside-out tracking depending on the lighting conditions and weather, but overall you should have no difficulty jogging throughout your virtual space.
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Can a scratched lens be repaired?

Scratched lenses cannot be repaired by opticians and need replacing. If a lens has sustained enough damage, it is permanent. An optician can make adjustments for you and offer tips on fit or maintenance, but we'll always advise replacing a scratched lens entirely as the best course of action.
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