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How do I fix Ubisoft Connect?

Troubleshooting login issues in Ubisoft Connect PC
  1. Check for ongoing maintenances or degradations of Ubisoft Services.
  2. Check your internet connection.
  3. Check if Ubisoft Connect PC is running in offline mode.
  4. Launch Ubisoft Connect PC with administrative rights.
  5. Update Ubisoft Connect PC to the latest version.
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Why is my Ubisoft Connect not working?

Update Ubisoft Connect PC to the latest version An outdated version of the desktop app may cause login issues. Reinstalling Ubisoft Connect PC before logging in again may help resolve the issue.
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What is going on with Ubisoft?

Ubisoft's Project Q has now been reportedly cancelled. The PvP battle arena game was announced less than a year ago in April 2022. They've already delayed Skull and Bones six times now and the recent comments by CEO Yves Guillemot haven't helped.
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How do I manually update Ubisoft Connect?

Download the latest version of Ubisoft Connect PC. Run the installer file you downloaded with administrator rights. Follow the on-screen instructions to complete the installation. You can also install the launcher from the Microsoft Store application by searching for "Ubisoft Connect PC" and selecting Install.
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Is the Ubisoft server down?

There are currently no issues or updates to report.
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Ubisoft – How to Fix Launcher won’t Start! | Complete 2022 Guide

Why does Ubisoft keep saying no service?

A Ubisoft Service Is Currently Unavailable Error message means that the Ubisoft service you're trying to connect to is having an issue. This can be due to anything from a temporary outage to an authentication issue on your part. This Error can affect Ubisoft services like Uplay or their online store.
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Why does it keep saying a Ubisoft service is currently unavailable?

When a “Ubisoft Service is unavailable” error occurs, it usually means a network problem. A network problem is when a computer can not talk to the server that hosts the service. This can include anything inside the network, from a bad physical connection such as a cable to a wrong setting in the software.
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Why is my Ubisoft Connect outdated?

Outdated drivers – Another factor causing the Ubisoft Connect app to stop operating is outdated or incompatible device drivers. Incompatible drivers cause conflicts with the most recent program, preventing it from operating. Therefore, to avoid facing such issues, keeping drivers updated is suggested.
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Has Ubisoft Connect replaced Uplay?

As part of Ubisoft's transition from Uplay to Ubisoft Connect, the Uplay+ service was rebranded as "Ubisoft+" in October 2020, with its offering expanded to include the Amazon Luna cloud gaming platform.
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How do I reset my Ubisoft account?

You will receive an email with a reset link at the email address currently listed in your Ubisoft account. Select the link in the email you have received. Enter your new email address in the pop-up. You cannot use an email address that is already attached to another Ubisoft account.
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Does Ubisoft still exist?

Ubisoft Entertainment SA (/ˈjuːbisɒft/; French: [ybisɔft]; formerly Ubi Soft Entertainment SA) is a French video game publisher headquartered in Saint-Mandé with development studios across the world.
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Why won't Ubisoft Connect work Xbox?

To resolve in-game login issues: Unlink and relink your Xbox Gamertag from your Ubisoft account. Power cycle your console. Follow the steps in the connectivity troubleshooting article for your game on our support page.
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How do I contact Ubisoft support?

If you still need help or can't find the information you're looking for, you can reach out to our Support Team by clicking on the chat icon at the bottom right of game's page. Simply follow the steps in the chat window to submit your case.
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How do I clear my Ubisoft Connect cache?

Go to the Ubisoft Connect PC installation location. Right-click on the cache folder and rename it to something else, such as "cache_backup". Restart Ubisoft Connect PC. A new, empty cache folder will be created.
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Where is my Ubisoft Connect?

You can then access Ubisoft Connect on your console and streaming services (Xbox One, Xbox Series S & X, Playstation 4, Playstation 5, Nintendo Switch and Stadia) through your game menu, on PC by downloading Ubisoft Connect PC, on mobile by downloading the mobile app (IOS and Android), or on this website.
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Is Uplay broken?

Our team isn't currently reporting any issues with the online services for Ubisoft Connect.
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Is Ubisoft deleting accounts?

Please be reassured that Ubisoft does not automatically close inactive accounts. As part of our Terms of Use, in rare instances, we may immediately close inactive accounts to comply with local data protection legislation. This is only if we have strong reasons to believe that the account in question will remain unused.
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How do I update Ubisoft?

To manually update an older Ubisoft game: Visit patches.ubi.com. Locate and select your game in the list of games. Please note that some patches are region or language specific.
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How long does Ubisoft take to respond?

We will aim to get back to you within 48 hours when possible. If your support case is escalated to another specific team, this may take longer than 48 hours.
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How long does Ubisoft suspend your account?

It is a one hour suspension. [P]" / Twitter.
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Is there a live chat for Ubisoft?

From January 4, 2023, our live chat will open at 7:00 AM and close at 9:00 AM. Please note, due to high contact volumes, response times may be slow when joining a live chat conversation. To reach us outside of our opening hours, please create a case.
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Do I need Ubisoft Connect on Xbox?

Yes, Xbox Game Pass members need to link their Xbox and Ubisoft accounts, and then download Ubisoft Connect before they can claim and play Rainbow Six Siege or Rainbow Six Extraction with their Game Pass subscription.
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Does Xbox support Ubisoft?

Ubisoft is bringing its game subscription service to Xbox . Ubisoft+ is currently available on PC and cloud gaming services like Google Stadia and Amazon Luna . Subscribers can access more than 100 Ubisoft titles (as well as DLC and monthly bonuses) for a monthly fee.
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How many people left Ubisoft?

LinkedIn reports Ubisoft's attrition rate is 12%, according to data supplied by Ubisoft.
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