How do I get a 2-step verification code for Ubisoft?

Go to the Ubisoft Account website, log in with your account details and navigate to Security Settings. Click on Activate 2-Step Verification. This will be send an email to the email currently associated with your Ubisoft account.

Where do I find my Ubisoft 2-step verification code?

These recovery codes will be sent in an email from [email protected] with the subject line 2-Step Verification Recovery Codes. If you cannot find this email, we recommend checking your SPAM or Junk folder. When enabling the feature on a device, you can also request your recovery codes be sent in a text message.

Why won t Ubisoft Connect send me a verification code?

If you are also using an unusual personal email address or regional email address, sometimes our verification email will not be received either. You also have the option of changing your email address used for your Ubisoft and verification to another if you would like, as this can often resolve these issues.

How do I get an activation code for Ubisoft?

Inside your Account Information page, pick My Games. Here you can see a list of the games you own on your account. Find the game that you need and then select Show Key. You can easily copy and paste the key using the buttons displayed.

Why is my 2 step verification not sending code?

I'm not receiving a verification code

Check that your phone software is up to date. Disable any apps filtering or interfering with incoming SMS messages. Restart your phone and try resending the 2SV code. Verify that your device has notifications turned on.

How to Disable 2-Step Verification

Can I skip 2 step verification?

Your account is more secure when you need a password and a verification code to sign in. If you remove this extra layer of security, you will only be asked for a password when you sign in. It might be easier for someone to break into your account.

What to do if I Cannot receive verification code?

Why is Ubisoft Connect asking for activation code?

If you are asked to provide a game key in either Ubisoft Connect PC or Steam, this could mean that the game had been redeemed on a different Ubisoft or Steam account than the one you are currently using. When you launch a Ubisoft game via Steam, Ubisoft Connect PC will be launched automatically alongside the game.

How to activate two factor authentication on Ubisoft Connect?

To enable 2-Step verification on your smartphone or tablet: • Navigate to the Security page. Click Activate in the 2-Step verification section. Select the Authenticator app tab then click Choose. You will be prompted to add a recovery phone number to your account.

Where can I find my activation code for Ubisoft on Steam?

These keys appear in the Steam library when you right-click the game and select 'Manage' -> 'CD keys'.

Why am i unable to receive verification code?

Causes of Not Receiving Verification Code Texts on Android

You provided the wrong phone number. Your text message inbox is full. Your phone is set to block messages from unknown senders. Your phone carrier is blocking the message.

Why am i unable to get Ubisoft authorization?

Please try the following: Close both Ubisoft Connect and EGS launchers. Ensure both clients are running with admin privileges. Restart the clients, log in to both with the same accounts and try launching the game once again.

Why won't Ubisoft accept my phone number?

This means that the number has been labelled as suspicious during our standard review process. Should you encounter this error, please try linking a different number, or start a chat with us for further assistance.

Why i can t use my phone number for ubisoft connect?

This error message may appear when attempting to associate a phone number to your Ubisoft account. It means that the number you have tried to add is invalid.

Why is Ubisoft Connect asking for activation code?

If you are asked to provide a game key in either Ubisoft Connect PC or Steam, this could mean that the game had been redeemed on a different Ubisoft or Steam account than the one you are currently using. When you launch a Ubisoft game via Steam, Ubisoft Connect PC will be launched automatically alongside the game.

Why wont Ubisoft Connect let me log in?

Update Ubisoft Connect PC to the latest version

An outdated version of the desktop app may cause login issues. Reinstalling Ubisoft Connect PC before logging in again may help resolve the issue.

What is verification code of Ubisoft Connect?

2-Step verification is an optional* security feature for your Ubisoft account. Once set up, every logins to your account or Ubisoft Connect PC on untrusted devices will have to be confirmed with a unique code. This code is randomly generated and sent to you via e-mail, SMS**, or is displayed on a mobile app**.

How do I change my phone number on Ubisoft?

Navigate to the Account information page. Scroll down to the Private information section. Select Edit. Select Add a phone number.

Does Ubisoft have customer support?

We're happy to help!

Please sign in to your Ubisoft account to contact support or open a support case.

How do I talk to a Ubisoft agent?

If you still need help or can't find the information you're looking for, you can reach out to our Support Team by clicking on the chat icon at the bottom right of game's page. Simply follow the steps in the chat window to submit your case.

Why am i not receiving 2FA emails from Ubisoft?

If you're not receiving 2FA emails, you may be able to receive them by either updating your email or by whitelisting the email [email protected]. You can also try re-enabling 2FA using an authenticator app instead of email.

Why is 2-step verification not working?

It may be because the time isn't correctly synced on your Google Authenticator app. On the next screen, the app confirms the time has been synced. You should be able to sign in. The sync will only affect the internal time of your Google Authenticator app, and will not change your device's Date & Time settings.

Why I am not receiving the 6 digit verification code?

This is usually due to a temporary network or connection issue. Please try to log in when you have a strong WiFi and/or cellular signal.

Where would I find my verification code?

On your Android device, go to your Google Account. At the top, tap the Security tab. If at first you don't get the Security tab, swipe through all tabs until you find it. Under "Signing in to Google," tap 2-Step Verification.