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How do I get my money back from a bad purchase?

How to get your money back after a bad purchase
  1. Take time to cool off. ...
  2. Complain in public via social media. ...
  3. Contact your local consumer protection office. ...
  4. Contact your state attorney general's office. ...
  5. Contact the Better Business Bureau. ...
  6. Register a complaint with the Federal Trade Commission. ...
  7. Try small claims court.
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How do I get my money back from a bad transaction?

How to request a chargeback. If asking the merchant for a refund didn't work, request a chargeback with your credit card issuer. Many card issuers let you dispute transactions by phone, mail or online. You may also be able to submit a dispute directly through your card issuer's mobile app.
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What can you do if a company won't refund you?

Get Outside Help
  1. Contact your state attorney general or consumer protection office. ...
  2. Contact a national consumer organization. ...
  3. Contact your local Better Business Bureau. ...
  4. File a report with the Federal Trade Commission. ...
  5. Visit USA.gov/consumer.
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What are valid reasons for a refund?

The Top 7 Reasons Why Customer Returns Happen
  • #1 | The Customer Bought the Wrong Item.
  • #2 | The Product is No Longer Needed.
  • #3 | The Product Didn't Match the Description.
  • #4 | A Gift Purchase Was Incorrect.
  • #5 | The Product Was Damaged Upon Arrival.
  • #6 | The Merchant Shipped the Wrong Item.
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When you dispute a purchase do you get your money back?

A chargeback takes place when you contact your credit card issuer and dispute a charge. In this case, the money you paid is refunded back to you temporarily, at which point your card issuer will conduct an investigation to determine who is liable for the transaction.
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Ebay Refund Guide - Get Your Money Back From a Bad Seller

Do banks refund scammed money?

Contact your bank immediately to let them know what's happened and ask if you can get a refund. Most banks should reimburse you if you've transferred money to someone because of a scam.
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How do I get my bank to refund a purchase?

Send a written refund request to your bank or credit card company. Tell them how you want the refund paid (e.g., cash, check, money order, or credited to a deposit account). Once the written request is received, the bank must refund the money within seven business days.
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How do I argue for a full refund?

Also ask for a full refund.
...
Contact the business.
  1. Be clear with your complaint. State why you are unhappy. ...
  2. Also state you want a refund. The company might try to give you something else, such as store credit, if you aren't clear.
  3. Realize that the first person you speak to might not be able to help you.
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Can a refund be rejected?

Probably the most common reason that the IRS will reject a tax return is because of errors that are discovered during e-filing.
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What is the no refund rule?

A no refund policy is a policy stating that your business does not provide compensation for purchased products or services customers wish to return. A no refund policy should clearly explain which items the policy applies to, when the no refund policy takes effect, and whether there are exceptions.
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How do I demand a refund?

How to Demand a Refund (5 steps)
  1. Step 1 – Read the Refund Policy.
  2. Step 2 – Find Your Receipt.
  3. Step 3 – Detail the Reasons for a Refund.
  4. Step 4 – Request Payment or Credit.
  5. Step 5 – Get Paid or Take Further Action.
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Can I dispute a debit card charge that I willingly paid for?

Bad service and service not rendered are also eligible reasons to dispute a charge, even if you willingly made the purchase.
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Can I get my money back if I paid by credit card?

If you make a chargeback claim, your card company tries to claim your money back from the company you've paid, by reversing the transaction. There's usually no minimum spend in order to be covered by chargeback, but time limits apply for making a claim – 120 days from making the purchase, depending on the type of card.
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Can a bank help reverse a transaction?

Can the bank reverse a payment? Yes, in some cases. Banks can initiate chargebacks, forcing reversals on settled transactions. They can also reverse payments if authorization errors appear in the transaction.
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Can I ask my bank to reverse a transaction?

If you or your employees notice something incorrect after submitting the authorization request, you can call your bank to stop the transaction from occurring. This is known as an authorization reversal, and it's highly preferable over a future chargeback or refund.
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Who pays when you dispute a charge?

Who pays when you dispute a charge? Your issuing bank will cover the cost initially by providing you with a provisional credit for the original transaction amount. After filing the dispute, though, they will immediately recover those funds (plus fees) from the merchant's account.
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How long does a company have to refund your money?

You must normally request a refund within 30 to 60 days, with certain credit cards allowing up to 120 days for a chargeback. Make sure you understand the difference between refunds and chargebacks before proceeding.
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How do I get my money back from an online purchase?

The chargeback process lets you ask your bank to refund a payment on your debit card when a purchase has gone wrong. You should contact the seller first, as you cannot start a chargeback claim unless you have done this. Then, if you can't resolve the issue, get in touch with your bank.
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How long does a visa debit card refund take?

Most refunds typically take 5-7 business days (excluding weekends and holidays) to appear in your account once the merchant has issued the refund. If you have questions about a refund you should have received, you should first check with the merchant.
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What is a good refund policy?

Generally speaking, 15-30 days is standard, although some businesses opt for 90 days. Either way, you won't be doing yourself any favors by accepting returns beyond that time.
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Can I get a cash refund if I paid by debit card?

You usually get a refund in the same way you paid for the item. For example, if you paid by cash, you should get either cash back or a gift voucher, and if you paid by direct debit, the money will go back into your account.
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What is refund abuse?

What is refund abuse? Refund abuse (aka. returns abuse) occurs when a customer uses the returns policy of a merchant so much that it becomes unprofitable. Returns are a financial strain for many retailers, costing them on average nearly 60% of the item's original sales price.
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Why would a bank refuse a refund?

Your bank can only refuse to refund an unauthorised payment if: it can prove you authorised the payment. it can prove you acted fraudulently. it can prove you deliberately, or with 'gross negligence', failed to protect the details of your card, PIN or password in a way that allowed the payment.
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What happens when you dispute a charge on your debit card?

The bank will conduct a preliminary investigation. If the cardholder's claim seems valid, they will issue a provisional credit and return the funds to the customer's bank account. They will then recoup the money by initiating a debit card dispute with the merchant.
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How long do you have to dispute a debit card charge?

You'll have at least 60 days to dispute a transaction if there's a billing error or fraud. But if there's an issue with a product or service that you bought, you might have up to 120 days to initiate a chargeback.
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