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How do I get my money back on PS5?

After purchasing this type of content through PlayStation Store, you have 14 days from purchase to request a refund. If you have started to download or stream the purchased content you will not be eligible for a refund unless the content is faulty. To request a refund for this type of content, please contact us.
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Can you get your money back from Digital games PS5?

Games, game add-ons, season passes, in-game consumables and PlayStation® Video titles. You can cancel a digital content purchase within 14 days from the date of purchase and receive a refund, provided that you have not started downloading or streaming it.
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How do I get a refund on the PlayStation Store?

Next, you'll navigate to the PlayStation Support page, tap on PS Store & Refunds > Refunds > Requesting a PS Store refund. Choose the appropriate option for your purchase type. Tap on Request refund. You'll be in contact with a Customer Support bot to walk you through the rest of the way.
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How long do PS5 refunds take?

If you returned your order for a refund, it may take up to 7 business days after the return is processed to reflect on your account. If you returned your order for a replacement, the replacement order will ship within 3-5 business days after processing the return.
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How do I cancel a purchase on PS5?

  1. Go to Settings > Users and Accounts.
  2. Select Account > Payment and Subscriptions > Subscriptions.
  3. Select a service > Cancel Subscription.
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How to Refund Digital PS5 Games! (EASY) | SCG

How do I cancel an in game purchase?

For Non-Free Trials (Paid accounts)

Visit Your Apps. Select the app you wish to cancel. On the details page, click Cancel purchase. (Note: You have 30 minutes from the time of subscription to cancel your purchase and get an automatic refund from Google - If you don't see this option, your 30-minute window has expired)
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How do I cancel my wallet on PS5?

Go to Settings > Account Management. Select Account Information > Purchase Settings. Select yes or no next to Fund Wallet Automatically.
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Does PlayStation have a refund system?

Buying a game, a bit of downloadable content, a movie or any number of other digital items from the PlayStation Store doesn't have to be an irreversible choice - Sony does have a refund system in place to let you get your money back.
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How long does it take to get a refund from store?

Once the merchant processes your refund, it's up to your card company to post the credit to your account. This typically takes three to seven business days. These timeframes apply to simple refunds, in which you and the seller agree to a return.
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How do I know if my PS5 order went through?

PS5 consoles will ship separately.
...
3) How can I track my order?
  • As soon as your order has shipped, we will email you a tracking number. ...
  • The tracking link can take up to 48 hours to show up, even after you have received the shipment confirmation email. ...
  • For more information about shipping and orders, please visit support.
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Can you refund digital games?

Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a refund.
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How to get a refund from PlayStation store reddit?

North America (Canada & United States)
  1. Use the Refund Chatbot - OR -
  2. Contact PlayStation Support via Live Chat (Go to DIGITAL CONTENT > CONTACT US during operating hours) - OR -
  3. Contact PlayStation Support via phone at 1-800-345-7669.
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Is PlayStation support 24 hours?

PlayStation is partnering with Crisis Text Line to provide free, 24/7, high-quality text-based mental health support for our players, their friends, or anyone close to them.
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Can you refund Digital games on Gamestop?

Digital content, Gift Cards, Point of Sale Activation (“POSA”), Trading Cards and products containing Trading Cards such as Pokémon, and Yu-Gi-Oh! are not eligible for return.
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Can you sell games back on PS5?

Gameflip is the best way to sell PlayStation games for cash

The PS1, PS2, PS3, PS4 and recent PS5 are among the most popular consoles of all time. Simply list your PlayStation games using our website or our free mobile app.
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What happens if you delete a digital game on PS5?

Don't worry, you won't lose access to any deleted games or applications — you can re-download your purchases from your game library whenever you like. Go to Settings > Storage > Games and Apps. Select Delete Content.
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What happens if a store doesn't refund you?

If you qualify for a return but the seller won't give you your money back, you have some options: Write a complaint letter: we have advice to help you do that and a sample letter. Consider getting help from a consumer organization like Call for Action, Consumer Action , or the Better Business Bureau.
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Can I ask for a refund at a store?

If it's broken or faulty

Whether you buy an item in-store or online, you have the right to return it within 30 days and get all of your money back if it's faulty, not as described or unfit for purpose.
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How do I get my money back from an online purchase?

If you paid by card or PayPal

If you've paid for something you haven't received, you might be able to get your money back. Your card provider can ask the seller's bank to refund the money. This is known as the 'chargeback scheme'. If you paid by debit card, you can use chargeback however much you paid.
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What happens if you chargeback PlayStation?

As a chargeback can indicate you suspect fraud or account take-over, we will suspend your account or console to protect it while we investigate. If there is no lawful reason for the chargeback (e.g. no legal right to a refund), your account will remain suspended until the debt is repaid.
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Can I call PlayStation?

Dial 1-800-345-7669 to call PlayStation for immediate assistance. Use any phone to dial the toll-free international number for PlayStation's customer support between the hours of 8 a.m. and 8 p.m. PST so you can speak directly to a representative. Explain the problem or issue that you're having so they can assist you.
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How do you contact Sony?

Telephone support is available Monday through Friday 10:00am to 6:00pm EST, excluding holidays. Please call our Product Operation Support Center at 800-883-6817 or email our support team at [email protected].
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How do I cancel digital wallet?

To uninstall or disable Google Wallet:
  1. On your device, go to Settings.
  2. Tap Apps. Google Wallet. If you can't find “Google Wallet,” tap See all apps. Swipe until you find Google Wallet.
  3. Tap Uninstall or Disable.
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How do I use my ps5 wallet money?

Wallet funds can then be used to purchase content and services from PlayStation Store.
  1. If you're making a purchase, any wallet funds will be spent first.
  2. If you're buying a subscription with wallet funds, you may still be required to add a payment method to your account.
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