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How do I get unblocked from Ubisoft login?

To resolve this: • Check if there is an ongoing Ubisoft Services outage. Any outages are posted as news banners on the Ubisoft Support website. Confirm that your Ubisoft account login details are correct. Check if your Ubisoft account has received a temporary and permanent lock.
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How long am I blocked from logging in Ubisoft?

Sorry to hear you received a temporary block from logging in to your Ubisoft account. We advise to stop making further attempts and allowing 90 minutes to pass to see if you can login successfully then.
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Why is my Ubisoft account blocked?

To maintain the security of player accounts, we temporarily lock Ubisoft accounts as soon as fraudulent activity is detected. A permanent sanction may be placed on your account if repeated fraudulent purchase attempts are detected on your account.
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Why is Ubisoft not letting me log in?

Update Ubisoft Connect PC to the latest version

An outdated version of the desktop app may cause login issues. Reinstalling Ubisoft Connect PC before logging in again may help resolve the issue.
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How long is Ubisoft lockout?

To keep your account information secure, the system will automatically lock your account for approximately 20 minutes after 7 consecutive attempts to log in using the incorrect username and password combination.
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Uplay Account getting suspended (FIX 2020)/ Ubisoft Service is currently Unavailable

How old do you have to be to have an Ubisoft account?

Please note that you must be at least 13 years old to create a Ubisoft account. To create a young player account, you should also be under the relevant age threshold for your country of residence. Select Create A Ubisoft Account. Type in your name and the email address of your parent or legal guardian.
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How do I unblock Ubisoft?

Highlight the player's username and select the three dots next to it. Choose Block. You can unblock another player at any time by following the steps above and selecting Unblock next to the player's username. While in-game, you can also block your Ubisoft Connect friends from the Ubisoft Connect overlay.
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How do I get unbanned from Ubisoft?

You can request an appeal by contacting our Customer Support. Our agents will carefully review your case and notify you of their decision. Depending on the result of this analysis, the sanction will be either lifted or maintained.
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What to do if account is blocked?

What to do it if is blocked?
  1. Contact your bank and find out. It can be a quick and easy process.
  2. Access your online banking and check if there have been any payments made or received out of the ordinary.
  3. Open a new bank account.
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Why am I suspended on Ubisoft?

To maintain the security of player accounts, we temporarily lock Ubisoft accounts as soon as fraudulent activity is detected. A permanent sanction may be placed on your account if repeated fraudulent purchase attempts are detected on your account.
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How many unsuccessful attempts does an user account get locked?

Windows security baselines recommend configuring a threshold of 10 invalid sign-in attempts, which prevents accidental account lockouts and reduces the number of Help Desk calls, but doesn't prevent a DoS attack. Using this type of policy must be accompanied by a process to unlock locked accounts.
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Does Ubisoft track you?

No face data nor any other biometric data is stored or sent to Ubisoft servers or any third party.
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What causes an account to be blocked?

Banks may freeze bank accounts if they suspect illegal activity such as money laundering, terrorist financing, or writing bad checks. Creditors can seek judgment against you, which can lead a bank to freeze your account. The government can request an account freeze for any unpaid taxes or student loans.
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Why would my account be blocked?

Your account might be blocked due to two major reasons. You might have either exceeded your account storage or a suspicious spam activity might have been detected in your account.
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How do I unblock my frozen account?

How to Unfreeze an Account. Account freezes are not permanent but generally require the account holder to take certain actions before they can be lifted. The freeze is typically lifted once the person has made payment in full to clear an outstanding debt to a creditor or the government.
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Can I recover a Ubisoft account?

Please note that you can recover access to your Ubisoft account even if you have lost access to your verification method or recovery codes. * While this feature is optional, it is required if you would like to play Rainbow Six Siege competitively. ** A valid mobile number needs to be added to your Ubisoft account.
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Can you get banned from Ubisoft?

In the event of a Terms of Use and/or Code of Conduct violation, disciplinary action may be taken. This could be in the form of a temporary lock, or permanent ban on your Ubisoft account.
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How do I contact Ubisoft about a ban?

Rainbow Six Siege Ban Appeal on Ubisoft
  1. Go to their Support Center page here; ...
  2. Select the platform you play on; ...
  3. Choose “Rainbow Six Siege” from the game list; ...
  4. Pick “Player reports, Bans and Sanctions”; ...
  5. Select “My account was banned or sanctioned” for the issue type; ...
  6. Choose “Appeal a ban” for your issue;
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How do I go to unblock?

Unblock a number
  1. Open your Phone app .
  2. Tap More .
  3. Tap Settings. Blocked numbers.
  4. Next to the number you want to unblock, tap Clear. Unblock.
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How do I get help from Ubisoft?

If you still need help or can't find the information you're looking for, you can reach out to our Support Team by clicking on the chat icon at the bottom right of game's page. Simply follow the steps in the chat window to submit your case.
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How do I stop Ubisoft from asking permission?

Look for the Ubisoft icon in the lower-right corner. If it's there, right-click and click on close. Now, run Ubisoft Connect normally. The prompts should cease.
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How do I verify my age on Ubisoft?

If you have selected an 18+ product on the Ubisoft Store while not logged in, you will be prompted to enter your age. This will only happen once per visit. Once you confirm you meet the age rating for the product, you will be able to continue to the product page.
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How do I change my age on Ubisoft?

If you would like to change date of birth on your Ubisoft account, please contact us via DM or ticket from ubi.li/xkLtB along with your request and Ubisoft username.
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Is Ubisoft deleting inactive accounts?

We may also close long-term inactive accounts to maintain our database. You will be notified by email if we begin the process of closing your inactive account. If your account was flagged as inactive and you would like to keep using it, you can cancel the closure of your Ubisoft account.
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How long can my account be blocked?

There's no law that limits how long a freeze can last, and banks don't publish policies on how they make decisions about account freezes.
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