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How do I log into my old Xbox account?

Go to account.microsoft.com and sign in. You'll be asked to receive and enter a security code. After you enter the code, your account will be reopened, and your Xbox profile, along with all associated games, music, and video, will be available the next time you sign in to your console.
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Can I recover my Xbox account with my gamertag?

Some users think that it is possible to recover an Xbox Live account if we have the associated Gamertag. Sadly, it is not the case. Even if you have your associated Gamertag, you would need the linked Email ID (and password) to access your account.
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Do old Xbox accounts get deleted?

As long as you don't delete your Microsoft account, your data will be retained for at least 12 months after you cancel your subscription, so you can start back where you left off.
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How do I recover my old Xbox Live gamertag?

Go to xbox.com and try signing in with the email address that you think is associated with your Microsoft account. If you can sign in, the email address and password you entered are valid. The gamertag that's associated with this email address will be displayed in the upper-right corner of the screen.
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What if I can't recover my Microsoft account?

If your Microsoft account recovery request wasn't granted, you can keep trying as many times as you want, up to two times per day. We recommend that you review the guidance for filling out the recovery form before trying the form again.
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How to Add Your Old Xbox Profile to a New Xbox Console

Can a Microsoft account be recovered?

The recovery form is available at https://account.live.com/acsr. Collect as much information as you can about any Microsoft services you may have used with this account. The more information you can include when filling out the form, the better the chance you'll have of regaining access to your account.
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Do Microsoft accounts expire?

Microsoft reserves the right to close all “inactive” Microsoft accounts. Except as provided below, you must sign in to your Microsoft account at least once in a two-year period to keep your account active. If you don't sign in during this time, Microsoft will consider your account to be inactive.
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Can I look up my old gamertag?

Navigate to Xbox.com and attempt to sign in using different email and password combinations that you think you may have used when you signed up for your Xbox account. If any of the combinations work, check the page to see if your gamertag is shown in the upper right corner after you successfully log in.
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Are Xbox gamertags permanent?

Of course. You can keep your current gamertag with zero change in experience, and no suffix will be attached.
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How do I find the email associated with my gamertag?

Check your email accounts for messages about your Xbox LIVE Membership (search for messages about “Xbox LIVE” or “Microsoft billing”). This may help you determine which email address is associated with your Xbox LIVE membership (an email address is part of your Microsoft account information).
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What is a OG gamertag?

An OG is a Gamertag that has one word, you GT has two words so its not OG.
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What happens to deleted Xbox accounts?

Before Deleting Your Account

Before you completely delete your Xbox Live account, you should know that once you request deletion, it's gone forever – and that includes all your games, funds, subscriptions, and everything you have on the account.
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How do I find unused Xbox gamertags?

Gamertag. world is the easiest and fastest way for you to check the availability of Xbox Gamertags. Enter a Gamertag to quickly and easily check if it is available on Xbox Live.
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Is Microsoft account same as Xbox account?

You'll need a Microsoft account to create an Xbox account. A Microsoft account is not the same thing as an Xbox account, although you can use the same email address for both.
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Do gamertags ever expire?

Per the terms of service, if a person doesn't sign into their Xbox account for 5 years, the tag will be freed up. If a person doesn't sign into their Microsoft account within 2 years, the account will be closed which should also free up the tag.
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Do old gamertags expire?

Gamertag Expiration. You must sign into Xbox Services at least once in a five-year period, otherwise you may lose access to the gamertag associated with your account and that gamertag may become available for use by others.
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How long before Xbox gamertag expires?

I made the unused account myself a long time ago but have long since lost what email/password I used for it so I always figured the gamertag would just be unusable. Last year, Microsoft announced that gamertags will expire after 5 years of no use.
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What does 0x87DD0017 mean on Xbox?

You see the following error code when you try to download your profile or connect to Xbox Live: 0x87DD0017. This may mean that you're experiencing network connectivity problems.
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What does 0x80a4001a mean on Xbox?

If you need more info about your Xbox 360 console, visit the Xbox forums. You see the following error code when you're prompted for your Microsoft account password: 0x80a4001a. This might mean that your account credentials have become corrupted.
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What is Xbox error code 0x87DD0006?

You see the following error code when you try to sign in to Xbox Live on an Xbox One console or a PC: 0x87DD0006 or 87DD0006. This may mean that there was a service outage just before you tried to sign in.
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How do I find all my Microsoft Accounts?

From a Windows 10 device where you're already signed in, select Start > Settings > Accounts . Under Email & app accounts, you'll see the usernames associated with your device.
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Is it OK to have two Microsoft Accounts?

You can only be signed in with one Microsoft account at a time, but you can have multiple accounts (such as other family members or your work account) on your computer.
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Is there a limit to Microsoft Accounts?

With Microsoft 365, you can install Office on all your devices and sign in to Office on five devices at the same time. This includes any combination of PCs, Macs, tablets, and phones.
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