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How do I make my EA account online?

Getting started
Set up your new account right here on EA Help. Click Sign Up at the top of any page. You can also create an account once you download the EA app.
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How do I get my EA account online?

On EA Help
  1. Click Log In.
  2. Choose the option to sign in using your platform credentials.
  3. Fill in the login details from your platform in the pop-up. If your EA Account and the account you're linking use the same email address, you will be prompted to verify your login.
  4. All set! Your accounts are linked.
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Why can't I connect to EA Online?

You can't access online play if your account is suspended or banned. This happens if you broke the rules in the EA User Agreement. Check My Ban History to see if your account is currently suspended or banned. If you think you were suspended or banned by mistake, let us know.
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Why can't I use my EA account?

Try resetting your EA Account password. This helps in most cases. If that doesn't work, wait 90 minutes and try again. You may have tried to reset your password too many times, and too fast.
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How do I change my EA ID online?

Go to your EA Account and Billing Settings. Click on the About Me tab. Click Edit next to: Basic Information to update your EA ID, First Name, Last Name, and Date of Birth.
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How To Create EA Account

What is my EA Online ID?

On the EA app

Click the menu icon (it looks like 3 lines) in the top left corner of the app and select Settings. Click My account. Click Manage. A browser window will open with a page for My Account.
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Can I transfer my EA account to another email?

Move your email address from one account to another

You can swap your email address to the EA Account you have that has all of your games on it. Create a new email address. You'll use this to free up your main email address from the new EA account you created. You can make the email whatever you'd like.
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How do I reconnect to EA servers?

If you're getting disconnected
  1. Use a wired connection. Hardwired connections can be much more reliable than wireless ones. ...
  2. Move your router. Try to move your device as close to your router as possible. ...
  3. Wireless? Change your Wi-Fi channel. ...
  4. Other things to check.
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Do EA accounts expire?

'If you have not used your Entitlements or Account for twenty four (24) months or more and your Account has associated Entitlements, your Entitlements will expire and your Account may be cancelled for non-use,' say the terms.
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Can you reactivate EA account?

You can ask us to reactivate your account at any time. Get back in touch with us and once we verify ownership of your account, we'll get you back into the game.
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How do I get my EA app to work?

Find the EA app installation folder.
...
Check your connection
  1. Make sure you're connected to the internet, either hardwired with an ethernet cable or over WiFi.
  2. Try restarting your router. ...
  3. Once you're connected to the internet again, download and install the EA app one more time.
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Is EA online working?

Www.ea.com is UP and reachable by us.
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Do you need to be online to use EA Play?

Like other games purchased digitally once downloaded you can play offline on your home console as much as you like. You're good to go if you've downloaded it from The Vault. You'll only need a connection when checking out games not in The Vault.
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How do I fix my EA account?

Good news: all you need to do is reset your password on EA.com. Try resetting your EA Account password. This helps in most cases. If that doesn't work, wait 90 minutes and try again.
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How do I know if my EA account is banned?

If you've got a lock, ban, or suspension on your EA Account, for a specific game, or for your device, we'll notify you via email. Check your email for more details. You may get a message from [email protected]. This is our official email account, so make sure you add it to your contact list.
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Does EA delete inactive accounts?

No Origin user who has paid entitlements and/or downloaded games will have their account cancelled or games expired due to extended non-use. The term regarding account cancellation for non-use is designed to guard against creation of non-active accounts for inappropriate reasons.
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How much does it cost to renew a EA membership?

How much does EA Play cost? EA Play is just $4.99 a month or $29.99 for a full year. EA Play Pro is $14.99 a month or $99.99 for a full year.
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Will I lose my games if I cancel EA access?

If you cancel, you'll lose all EA Play benefits (access to the Play List, you won't continue to accumulate in-game member rewards, etc.)
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How do I check my EA server status?

Server status for EA games
  1. Click the Games menu item at the top of the page.
  2. Type the name of your game into the search box.
  3. Click the game name in the area below the search box. ...
  4. Look for the server status icon at the top, right side of the page.
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Where are EA servers?

Dublin, Eemshaven, Frankfurt, Helsinki, London, Madrid, Milan, Paris, Warsaw and Zurique. Dubai, Hong Kong, Manama, Singapore and Tokyo.
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Can 2 people use the same EA account?

Only one EA account can access FIFA 23 at one time, if you have multiple Gamertags linked to the same account and wish to use them at the same time then you will need to unlink one.
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Are you allowed to have 2 EA accounts?

You can't have multiple accounts under one EA Account but you could have multiple EA account. You would need to purchase the game for every account to be able to play on them all.
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Can you have EA access on two accounts?

Unfortunately only one account can have the trial.
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