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How do I manage my Nintendo pre-orders?

From the Nintendo Switch HOME Menu, open Nintendo eShop and select the user that placed the pre-order. Select your user icon in the upper-right corner to access your Account Information. Scroll down to Your Pre-Orders to view the pre-orders you have placed. Select Cancel next to the pre-ordered game you wish to cancel.
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How do preorders work on Nintendo store?

You can pre-order select unreleased Nintendo Switch games on Nintendo eShop. Payment will be processed for the pre-order 7 days before the game is released. At that time, the game will pre-load on your system so that you can quickly access the game as soon as it is released.
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How do I cancel a Nintendo preorder?

When you go to this tab, you'll see a list of all the games you've pre-ordered. You'll see their release date, when you can expect to be charged for them, and how much they cost. Then you'll see an orange button that says, “Cancel Pre-Order.” Click on that, and you'll be prompted to confirm.
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How do I access pre-ordered games on switch?

Your pre-order will be placed on hold, or a pending status, if your Nintendo Switch system was recently repaired. Your pre-order can be reinstated if you link your Nintendo Account to a Nintendo Switch system and access the Nintendo eShop. For more information, see Nintendo eShop Pre-Order is on Hold.
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How do I use my eShop funds on pre-order?

A voucher can be used to pre-order a product as long as the release date for the product is before the voucher expires. The voucher will be redeemed on or after the payment and download date, whereupon the download will begin. The payment and download date is seven days before the product's release date.
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You Can Now Cancel Pre-Orders on the Nintendo Switch eShop! Let's Try It Out! (Sorry Pikmin 3...)

Do pre-orders take money immediately Nintendo?

You will be charged for the full amount of the purchase starting from seven days before the software's release date. You can select or change your preferred payment method to use for pre-orders and automatic renewal through your Account Information in Nintendo eShop or via Shop Menu on accounts.nintendo.com.
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Do pre-ordered games automatically download?

If you're excited about an upcoming title, you can pre-order on PlayStation Store and set up automatic downloads so that the content will start downloading as soon as it's available.
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How do I check my pre-ordered games?

You can keep track of pre-ordered games—and anything else you've purchased through the Microsoft Store—by signing in to your Microsoft account. From there, select the Payment & billing tab, and then select Order history. This page allows you to easily view and manage your pre-orders in one place.
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Why can't I play my pre-ordered game on Switch?

This error message indicates that you have pre-purchased a game from Nintendo eShop, and the title has not yet been released. A non-playable version of the game will be pre-loaded to your system at the time of your order.
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What time does the Nintendo eShop unlock pre-orders?

Digital-only software will usually be available at 9:00 a.m. Pacific Time on the day of release. Digital software that is also sold physically will usually be available at 9:00 p.m. PT the night before the physical game's release date.
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Can I cancel digital pre-order?

Go to your Order history and find the order or pre-order. Select Cancel item next to the item you want to cancel. If you don't see this option, you've already been charged for the item, but you can request an exchange or refund. Select the check box next to the item and then select the Cancel item button.
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What happens if you cancel a preorder on switch?

After a pre-order is canceled, it is not possible to reinstate it. If the game has not been released, you can place a new pre-order. If the game has already been released, you can purchase it from Nintendo eShop.
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Can I cancel preorder switch?

Visit accounts.nintendo.com and sign in with the Nintendo Account that was used to place the pre-order. Select Shop Menu. Select Pre-Orders. Select Cancel Pre-Order next to the pre-order you wish to cancel.
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What happens when you preorder?

A pre-order is an order placed for an item that hasn't been released or is not currently in stock. They're shipped to the customer once available. Pre-orders allow customers to order products before they are available.
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How is a preorder sold out?

Pre-sold out means that all of the items that will come available later have already been sold. Virtually sold out means that there may be a very few left but the last one will be sold very soon, probably before you can get your order in.
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Can you play a game right away after you preorder it?

You will be able to play the game right away, but it is not a finished product. They are most likely missing content that won't be released until the full game is complete. There is also the possibility of bugs and problems that would not be present in the finished game.
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Can you track a preorder?

Tracking will not immediately available when you purchase a pre-order item. Tracking numbers are generated only when a shipping label has been created for your package and is issued to the customer via an automated email only when the USPS has received and scanned your package for departure.
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How long does game hold pre-orders?

Please note if you do not have a form of valid ID from the list above you will be refused your order. How long do I have to collect my order from store? Your order will be held in store for 7 days from the day of the collection email and/or text being sent, after the 7th day this will be returned.
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How does game pre-order work?

Pre-released orders (preorders) are orders for items that have not yet become available. You may be able to make a pre-released order using the Site, and where possible (and subject to availability) such orders will be shipped to you on the day prior to release, in order that you may receive it on the release date.
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Are Nintendo Switch pre-orders cheaper?

Even if you aren't planning on getting the console the day it is available to everyone, pre-ordering Nintendo Switch games will save you a considerable amount of money.
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How long should pre-orders take?

Typically, a pre-order timeline is between two weeks and two months.
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Does Nintendo do pre-order bonuses?

Where is my pre-order bonus download code? Occasionally, a game may offer bonus content for those who purchase it before release. Any bonus download codes will not be available until payment is processed and the game is pre-loaded on your system, no sooner than 7 days before the game's release.
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Can you return a preorder Nintendo?

Important: A pre-order can only be canceled if it is 7 days or longer before the game's release.
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Is it legal to cancel a purchase order?

A Purchase Order (PO) can be cancelled as long as approval by the vendor is received, there are no matched or paid invoices on the PO and goods have not been received.
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