How do I pack my PS5 for return?

Protect your PS5 console by wrapping it securely in bubble wrap. We only need the console, so please don't include any cables or accessories. Do not include the PS5 base.

How do I prepare my PS5 for return?

If you are looking to factory reset your console before selling it or giving it away, select Reset Your Console to fully wipe all of your data from the device and factory reset the console.

What is the best way to package a PS5?

The best option to ship a PlayStation 5 is to re-use the retail box, which measures roughly 18.5” x 7” x 18.7”. Due to the size of the retail box, we recommend using a 20” x 20” x 10” shipping box because that will easily fit the PS5 box along with some bubble wrap.

How do you box and ship a PS5?

Bubble wrap the PS5, Xbox or Nintendo console and place it into the original box together with the cables and controllers. Place the original box in cardboard and fill all the empty spaces with cushioning materials. Close and seal the box with packing tape.

Do you need the box to return a PS5?

Any products returned must be sent back with the original packaging and include any manuals, cables, and accessories. For more details, please see the returns refund policy.

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How do I pack my PlayStation for shipping?

Place the console wrapped with 2 inches of padding (including the top and the bottom) into the middle of the box and then fill any empty space around the console with additional padding such as bubble wrap, crunched up paper or newspaper, packing peanuts, or air pillows.

Does the PS5 ship in a discreet box?

For those getting or who managed to snag a PS5 on Target, the retailer has issued a warning that the console will be shipped in its original packaging and that there is “no way to hide it.”

Can I carry PS5 in checked luggage?

Checked Bags: Yes

Please place the console in a separate bin for X-ray screening. For more prohibited items, please go to the 'What Can I Bring?' page.

What to do with PS5 when you get it?

How much does the PS5 weigh?

In terms of weight, the two are nearly the same though, with the PS5 coming in at 4.5kg (9.92 pounds) while the Xbox Series X weighs 4.45kg (9.8 pounds). And by losing the 4K Blu-ray disc drive, the PS5 Digital Edition sheds down to 3.9kg (8.59 pounds).

Does it matter where you put your PS5?

You need to make sure your console (or consoles) is positioned in a way that ensures they have enough space to vent heat. Furthermore, you want to make sure they are positioned in a way that leaves them free of excess clutter and allows them to be properly stabilized.

Can I return a ps5 without a receipt?

A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE.

Can ps5 box fit on plane?

If you bring your game console to a plane as a carry-on, TSA will essentially treat your console as a laptop. This means that in many (but not all) cases you will be asked to remove your PlayStation or Xbox from your carry-on bag and place it in a bin so that it could be scanned by the x-ray machine individually.

Does the ps5 have a lithium battery?

Caution – using the built-in battery: – The wireless controller contains a Lithium-Ion rechargeable battery. – Before using the wireless controller, read all instructions for handling and charging the battery and follow them carefully. – Take extra care when handling the battery. Misuse can cause fire and burns.

What can I not carry in checked luggage?

How do I check my PS5 box?

The PS5 model number can be found on the PS5 console's original packaging and the bottom of the PS5 console. The PS5 serial number can be found on the bottom of the PS5 console. It is recommended that you have these numbers to hand when contacting PlayStation Consumer Services.

Can I pick up my PS5 from UPS?

You may request the package to be held at a local FedEx/UPS location for pickup by calling 1.800. 463.3339 (for FedEx) or 1-888-742-5877 (for UPS). You can also setup the request via the FedEx Delivery Manager for packages shipping via FedEx.

How heavy is the PS5 box?

The dimensions of the PS5 retail box are 17 inches high (43 cm), 18.5 inches wide (47 cm), and 7 inches (18 cm) deep. The PS5 box weighs 14lb (6.7 kg/ 8 ounces).

How do I return an item to PlayStation?

Go to direct.playstation.com and sign in. Mouse over the smiley face in the upper right-hand corner of the page and click My Orders. Find the order in question and select Return. Select the items you want to return, the type of return (refund versus replacement), and the reason for the return.

How much does the PS5 weight in pounds?

The Blu-ray version has dimensions of 390 by 260 by 104 millimetres (15.4 in × 10.2 in × 4.1 in) and 4.5 kilograms (9.9 lb), and the download-only version is slightly slimmer, at 390 by 260 by 92 millimetres (15.4 in × 10.2 in × 3.6 in) and 3.9 kilograms (8.6 lb).