How do I recover my PlayStation account password?

What if I forgot my email and password for PlayStation?

Forgot your sign-in ID (email address) for PSN? Try searching for “PlayStation purchase” in all of your email inboxes, including any junk or spam folders. If you find the email address you used to set up the account, reset your password by selecting the PlayStation Online Assistant at the bottom of this page.

How can I access my PlayStation account?

Sign in to PlayStation Network

Go to Settings > Account Management > Sign in. Enter your sign-in ID (Email Address) and password > Confirm.

What is my PlayStation password?

Go to Settings > Account Management > Sign In. On the sign-in screen, press the triangle button, and then select Next. An email for changing your password is sent to the sign-in ID (email address) shown on this screen. You'll be sent an email containing a secure link.

Can I log into my PlayStation account on my phone?

Launch PS Remote Play on your mobile device, and then select Sign In to PSN. Sign in with the same account that you use for your console. Select PS5 or PS4. The app searches for the console that you've signed in to using your account, and then connects to the console automatically.

How to Recover PSN Account with NO Password or Email (Sign in ID) 100% Works on PS4 & PS5

How do I recover my PSN account without a backup code?

If you cannot receive a 2SV verification code, and you do not have 2SV backup codes, you will need assistance recovering your account. Contact us with your online ID (username) and sign-in ID (email address).

How do I contact PlayStation support?

Dial 1-800-345-7669 to call PlayStation for immediate assistance. Use any phone to dial the toll-free international number for PlayStation's customer support between the hours of 8 a.m. and 8 p.m. PST so you can speak directly to a representative.

How do you change your email if you forgot your password?

To reset your Gmail password, select the Forgot password option on the login screen. A link to reset your password will be sent to your recovery phone number or email. Once you reset your Gmail password, you'll need to create a new one.

Does PlayStation delete inactive accounts?

No, it doesn't.

Is there a way to factory reset a PS4 without password or email?

Hold the power button down until you hear two beeps, which will allow it to boot in Safe Mode. Step 4: Choose Initialize PS4 (Reinstall System Software) on your PS4. From there, follow all the prompts from your PS4. As you go through, the console will wipe everything, including system software.

Is there a live chat for PlayStation support?

Sony Support - Live Chat

Choose your product and we'll get you to the right group.

Does PlayStation have a phone number to call?

Visit playstation.com/help or call 1-800-345-7669 to receive a return authorization and shipping instructions.

How do I change my email on my PlayStation account?

Can you use the same email for PlayStation account?

You must use a different email for each PSN account as you are unable to create multiple PlayStation Network IDs under one email using the same console.

Can I get my old PSN ID back?

You can revert to your previous online ID, as long as it does not breach PSN Terms of Service. To revert to your previous online ID, contact PlayStation Support using the link at the bottom of this page. Your original online ID has been reported as inappropriate.

How do I bypass 2-step verification on PlayStation?

Can I see who logged into my PlayStation account?

You can verify the history of users who have connected to your system using Remote Play. Select (Settings) > [Remote Play Connection Settings] > [Connection History].

How many phones can be logged into one PlayStation account?

Up to four users can log in to your PS4™ system at the same time.

Can I talk to my PlayStation?

You can use your voice to control your PS4™ system from the home screen and other areas. To use voice commands, you'll need a headset, or you can use the microphones on your PlayStation®Camera. 1. Say “PlayStation”.

What time does PlayStation chat open?

Send us a tweet, DM, or chat with us if you're looking for help during these hours. Our full hours of operation will be: Monday-Friday, 8AM-8PM PST and Saturday-Sunday, 9AM-6PM PST. Would you mind telling us what is the issue you are having with your account? We are still waiting for those details.