Skip to main content

How do I report a problem to PlayStation?

Open PlayStation App
PlayStation App
Stay connected to the world of PlayStation wherever you go. Chat with friends, get the latest gaming news, and download games to your PS4 or PS5™ console via the official PlayStation companion app.
https://www.playstation.com › en-us › playstation-app
on your device navigate to the content or profile you would like to Report. For messages, press and hold the content you'd like to report and select Report. For profiles, tap More and select Report.
Takedown request View complete answer on playstation.com

How do I contact PlayStation about an issue?

Dial 1-800-345-7669 to call PlayStation for immediate assistance.
  1. Calling the customer service line is the fastest way to get in touch with PlayStation for assistance with technical issues or account problems that you're having.
  2. Have your account information handy so the representative is better able to assist you.
Takedown request View complete answer on wikihow.com

How do I contact Sony support?

For additional information, please contact Technical Information Services at 408-352-4500, or email [email protected]. To subscribe, please download and complete the Technical bulletin subscription order form.
Takedown request View complete answer on pro.sony

What is the 1 800 customer service number for PlayStation?

Visit playstation.com/help or call 1-800-345-7669 to receive a return authorization and shipping instructions.
Takedown request View complete answer on playstation.com

Is there a live chat for PlayStation support?

Sony Support - Live Chat

Choose your product and we'll get you to the right group.
Takedown request View complete answer on us.esupport.sony.com

This is how you report a software problem on your PS4 to help fix the problem 😀

Is there a PlayStation chat?

An in-game voice chat is called game voice chat. Some games might not have in-game voice chat and how you start in-game voice chat depends on the game. Not all voice chat features, such as Share Screen and Share Play, are compatible with game voice chat. Seamlessly jump between party chat and game chat.
Takedown request View complete answer on playstation.com

Can I talk to a PlayStation representative?

How to get support from the PlayStation Experts. Press Ask a PlayStation Expert displayed at the bottom right of the screen to start an online conversation with a PlayStation Expert through the Limitless application.
Takedown request View complete answer on playstation.com

Is there a phone number for PlayStation?

You must visit PlayStation Service Request Support or call 1-800-345-7669 to receive a return authorization and shipping instructions.
Takedown request View complete answer on playstation.com

How do you call someone on PlayStation?

How to start a party on PS4 consoles to voice chat with players
  1. From the home screen, press the up button on your controller to access the function screen.
  2. Select Party > Start Party.
  3. Select either Open Party or Closed Party. Follow the on-screen instructions. When you finish your selection, the party starts.
Takedown request View complete answer on playstation.com

How do I talk to a real person at Sony?

Sony Customer Service Contacts
  1. Sony Email Support. N/A.
  2. Sony Live Chat Support. N/A.
  3. Sony Call Center Support. 1-239-245-6356.
  4. Sony Knowledge Base. https://www.sony.com/electronics/support?
  5. Sony Forum. https://us.community.sony.com/
Takedown request View complete answer on liveagent.com

How do I get unbanned from PlayStation?

Can I appeal my PSN suspension? Every suspension on PlayStation Network is the result of a thorough investigation by PlayStation Safety staff. As a result, suspensions are final and cannot be appealed unless: You have been suspended for an account debt.
Takedown request View complete answer on playstation.com

Does Sony do free repairs?

Warranty

The repair shall be guaranteed against any identical breakdown on the Product within 90 days following the repair. In such an event, Sony shall repair the Product free of charge and such repair will be guaranteed for the remaining time of the initial warranty.
Takedown request View complete answer on pro.sony

What time does PlayStation support chat open?

Send us a tweet, DM, or chat with us if you're looking for help during these hours. Our full hours of operation will be: Monday-Friday, 8AM-8PM PST and Saturday-Sunday, 9AM-6PM PST. Would you mind telling us what is the issue you are having with your account? We are still waiting for those details.
Takedown request View complete answer on twitter.com

Where is PlayStation support located?

We are PlayStation

Headquartered in San Mateo, California, SIE is a wholly-owned subsidiary of Sony Group Corporation and has global functions in California, London, and Tokyo.
Takedown request View complete answer on playstation.com

Does PlayStation have a customer service number reddit?

You can reach Phone support at 1-800-345-7669.
Takedown request View complete answer on reddit.com

How long is Sony PS5 warranty?

Sony Interactive Entertainment LLC ("SIE") warrants to the original purchaser ("you") that the PS5 hardware, which includes components contained in the retail box with this hardware ("Product"), will be free from material defects in material and workmanship for a period of one year from the original date of purchase ( ...
Takedown request View complete answer on playstation.com

Will Sony replace my PS5 controller?

The PlayStation 5 DualSense controller is under warranty for one year after the purchase of it or the PS5 it came with - as long as it's under warranty, you can contact Sony and request your controller to be serviced.
Takedown request View complete answer on ign.com

Can I play PS4 without PSN account?

You need an account to use PlayStation Network services. It's free to create an account and you do not need to provide any payment details. This is required for security measures.
Takedown request View complete answer on playstation.com

What does a PlayStation representative do?

You are someone who maximizes product sales by performing assigned tasks at scheduled retail stores including shelf maintenance, interactive installations/maintenance, product education, display installation/maintenance, and data collection as well as others as needed.
Takedown request View complete answer on showbizjobs.com

How do I unlock my PlayStation account?

Go to Settings > Users and Accounts > Account > Sign In. On the sign-in screen, press the triangle button, and then select Next. An email for changing your password is sent to the sign-in ID (email address) shown on this screen. You'll be sent an email containing a secure link.
Takedown request View complete answer on playstation.com

How do I contact PlayStation about a suspended account?

Give PlayStation a call at 1-800-345-7669.
Takedown request View complete answer on androidcentral.com

Is PSN chat free?

Unlike Xbox 360 or Xbox One, PS4 owners won't need to pay to chat online, or to use online-based apps such as streaming service Netflix.
Takedown request View complete answer on eurogamer.net

Is PlayStation support active?

Our PlayStation Repairs tool will help you troubleshoot and improve your online experience. All services are up and running.
Takedown request View complete answer on status.playstation.com
Previous question
What USB Type is Xbox?
Close Menu