How do I request a refund on steam?

Navigate to Steam Help (help.steampowered.com) and log in with your Steam account. Find the purchase you would like to refund and click on it. If your purchase is not listed, it falls too far outside of our refund window and is ineligible for a refund. Select the problem you are having with the product.

Can you refund Steam games after 2 hours?

In-game purchases: A Steam refund is available on purchases made in games from parent company Valve for up to 48 hours after purchase, as long as the games hasn't been played, modified, or transferred. Gifts: If a gift hasn't been redeemed, it can be refunded within 14 days.

Why wont Steam give me a refund?

You can't get a refund if you received a game through a third-party site or other means. You need to submit the refund request within 14 days of purchase. Any purchased game can only have two hours of playtime on it. You can request refunds on in-game purchases or subscriptions, typically within 48 hours of purchase.

Can Steam deny a refund?

However, there are limits to how long you can have a game before returning it. To return a game, you can't have owned it for more than two weeks, and you can't play it for more than two hours total. If you try to return a game outside of these limits, there's a good chance your request will be rejected.

How many refunds does Steam allow?

Is there a limit to how many purchases I can request a refund for? You can submit any number of refund requests for eligible purchases.

How To Get a Refund On Steam

How strict is Steam refund?

Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours. Even if you fall outside of the refund rules we've described, you can submit a request and we'll take a look at it.

Do you get 100% refund on Steam?

You will be issued a full refund of your purchase within a week of approval. You will receive the refund in Steam Wallet funds or through the same payment method you used to make the purchase.

How long do Steam refunds take?

Typically, Steam processes refunds within 7 to 14 business days from the date of the request. However, the exact processing time may be affected by factors such as the volume of refund requests, the payment method used, and the amount of time it takes to resolve any issues with the refund request.

What happens if I refund too much in Steam?

Is there a limit to how many games you can refund? No. You can request as many refunds as you want through Steam, but if Valve believes you're abusing the system, it can revoke your right to request future refunds.

Why did Steam add refunds?

"Refunds are designed to remove the risk from purchasing titles on Steam—not as a way to get free games," the company writes.

Why is my Steam game still installed after refund?

If you have it still installed after the fact, you generally can't play it any longer but instead of the “Play” button have a “Purchase” button in your Steam Library. Then, if or once you purchase the game again, it will be playable immediately, though it might have to either get validated or install updates, if any.

How do I know if a Steam refund went through?

Within the Steam Sales & Activations Reports website, you can find stats on the refunds of your game, including the notes that players provide when they request a refund.

Can I sell my game on Steam?

As long as your game complies with the Steam Terms of Service, you will only need to create an account and pay a one-time fee of US$100 to publish your game on Steam. They will, however, give you the money back if your game makes $1,000 in gross revenue from sales on the Steam store.

Can I refund a Steam game I have 9 hours on?

Steam's refund policy requirements

It's theoretically possible to submit a request for any game that you've bought on Steam, as long as you purchased it less than 14 days ago and haven't played more than two hours.

How do I request a refund?

What is the highest refund rate Steam?

The refund rate, which, according to Carless, averages 8-9%, can be as high as 20%. If yours is above average, you might want to dig into the refund comments that Steam requires users to leave, no matter how depressing those might be.

Can you refund gifted games on Steam?

The general Steam rules for refunds are that you can only refund a game within 14 days of the purchase if you have played it for less than two hours. The same goes for gifted games, but in that case, the person who received them must initiate the refund process.

Can you cancel a refund?

No, refunds cannot be cancelled.

How do I check my Steam Wallet?

How do I view my Steam Wallet balance? Log in to your Steam account. The current available balance will be listed in the upper right hand corner, next to your profile name.

Will Steam refund the difference?

Can I refund the difference? We are unable to refund the difference in price; however, you may request a refund for the initial purchase and repurchase the game at the current sale price.

Is it legal to sell Steam account?

Can I buy or sell my Steam account? Steam accounts cannot be bought or sold. An account is for the personal use of its creator only.

Do you legally own the games on Steam?

According to the agreement that you agree to every single time you buy a game on Steam, "the Content and Services are licensed, not sold. Your license confers no title or ownership in the Content and Services." You're not buying the games, you're buying the license to use them.

Can I sell my Steam game to a friend?

Currently, you can only sell a game on Steam if you're the official owner or developer. You can't sell a game you bought from Valve – Steam's parent company – or from third parties.

How do I cancel a purchase on Steam?

The easiest way to do this is by using the online button provided at help.steampowered.com. Simply log in there with your Steam user account, select the order you wish to cancel and the problem you are having, then press the button labeled "I'd like to request a refund".