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How do I return a broken Xbox?

Sign into you microsft account at microsoft.com go to devices and register your console there. After its locked in, click on it and requst a repair. After a serise of questions they'll email you a shipping lable. Print it, slap it on a box, and drop it off at a UPS.
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What do you do if your Xbox is broken?

If you've registered your device, sign in at Device services to see the device's warranty status. If it's within warranty, repairs are free. If your device is out of warranty, you'll be charged a repair fee.
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How do I ship my Xbox for repair?

Packing instructions
  1. Remove batteries, cables, or any other removable part that's connected to your accessory.
  2. Obtain a shipping box and bubble wrap.
  3. Wrap your device with bubble wrap and put the device in the box.
  4. Make sure the accessory fits snugly. ...
  5. Seal the box with packing tape.
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Can I get money for a broken Xbox One?

Can I Sell My Broken Xbox Console? BankMyCell has partnered with several online buyback sites that buy broken Xbox models. These include units with dents, cracks, and regular software or hardware issues.
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How do I send my Xbox back?

This can be done by following these simple steps:
  1. Log into Xbox.com.
  2. Scroll all the way to the bottom of the page and select Support.
  3. Scroll down and select Contact us.
  4. Select Xbox One.
  5. Select See other options.
  6. Select Set up my Xbox One console.
  7. Select Show contact options.
  8. Select Request a call from Support.
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How to REQUEST A FULL REFUND ON XBOX ONE GAMES (Best Method)

Can I send in my Xbox One to Microsoft for repair?

If you choose Standard Repair, Microsoft will provide you a shipping label to send your non-working console to the service center where it will be repaired and then shipped back to you.
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Can I return a used Xbox?

Our customer service team is available weekdays 8am-10pm EST and weekends 12pm-8pm EST, and can be contacted via live chat on the bottom right corner of the page, or through the contact form. Merchandise cannot be returned if used, washed or worn.
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What qualifies for a refund on Xbox?

Refunds are typically issued for requests made within 14 days of the purchase date for games in which you haven't accumulated a significant amount of play time. For single-use items (like consumables and in-game currency), your request is likely eligible only if the consumable was not redeemed or used.
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Does GameStop take broken Xboxes?

Yes, GameStop does buy broken consoles, controllers, and accessories for either cash or store credit but they charge you a refurbishment fee which is usually around sixty dollars. There are conditions though. The product has to have it's original serial number.
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Is it illegal to refund on Xbox?

Fraudulent refund requests

Abuse of the refund policy or Xbox Support to gain unauthorised refunds is fraud. It's for this reason that attempting to circumvent the refund policy is strictly prohibited and can lead to enforcement action.
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Does Xbox warranty cover damage?

Note Some features and products may not be available in all regions. Microsoft Complete covers your Xbox console, plus included controller, against accidents and mechanical or electrical breakdowns for up to three years.
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How do I send a Microsoft device for repair?

Go to account.microsoft.com/devices and sign in. Select the device that needs service, then select Start order.
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How long is the warranty on a Xbox?

(c) "Warranty Period" for Xbox One means one (1) year from the date You purchased it; (90 days for refurbished Xbox consoles and all Xbox accessories except Xbox Elite Wireless Controller Series 2 from the date You purchased it), subject to article 2 below.
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Does anyone repair Xboxes?

At Asurion and uBreakiFix, our Xbox One repair experts can help get your device back up and running fast—without the hassle—whether you need a hard drive repair, HDMI port replacement, or help with other issues. Our experts are trained to fix Xbox One consoles and accessories using top-quality parts.
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Does Xbox have lifetime warranty?

What Does Xbox Series X Warranty Cover? In terms of warranty, only the Xbox Series X and S consoles in the box include a 12-month warranty. All other parts including cables and Xbox Wireless Controller are covered by a 6-month warranty. Generally, you do not need a receipt to make a warranty claim with Microsoft.
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How long does Xbox take to repair console?

After your console or sensor has been received at our service center, the average time of service is 14 to 21 days, including shipping time. To check your order status at any time: Sign in to Device services. Select the device associated with your service request.
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Can I sell my broken Xbox One S?

Can I sell my Xbox One if it's broken? Yes, you can. You won't get as much for it, but you can still sell your Xbox One for cash if it won't read discs or connect to Wi-Fi, as well as a variety of other fundamental faults.
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Will GameStop fix broken consoles?

Need your console or controller repaired? We can fix it! Just bring your eligible products into any GameStop store and we'll take care of the rest.
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Can I return an opened Xbox to GameStop?

All new, non-defective electronics that are not returned in their original unopened packaging will not be eligible for a refund or exchange. Defective merchandise (other than PCs) can be returned or exchanged within their applicable return period. Used defective items can be exchanged within 30 days.
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Why wont Xbox give me a refund?

Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a refund. You can request a refund on your Xbox order history page.
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How long do Xbox refunds take?

The refund may take a few business days, so you may want to check with your bank to ensure the applicable payment method has been properly credited.
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How many refunds does Xbox allow a year?

However, before you run off and try to get your refund, you need to understand the Xbox Store refund policy on digital purchases. Microsoft / Xbox policy only allows one (1) digital refund per Xbox account per calendar year. If you want to use up your one refund for this year on this game, then go for it.
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Can you return an Xbox series S after using it?

Go into your account that you bought from on Microsoft's website and then go to order history and there is an option there to refund. Was this reply helpful? Go into your account that you bought from on Microsoft's website and then go to order history and there is an option there to refund.
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Can you trade in your old Xbox?

Get the products you want for less from Microsoft Store. Just trade in an eligible device and use the cash toward your next Xbox console.
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Can I return an opened Xbox to Best Buy?

If you want to return or exchange your purchase, please know that you can return or exchange almost everything within 15 days for a full refund. Simply bring your item(s) to us with all contents and packaging and your proof of purchase, and we will process your return or exchange.
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