How do I return my PS5 controller?

Go to direct.playstation.com and sign in. Mouse over the smiley face in the upper right-hand corner of the page and click My Orders. Find the order in question and select Return. Select the items you want to return, the type of return (refund versus replacement), and the reason for the return.

How long do you have to return a PS5 controller?

For an order of a refund-eligible item, you have 30 days from the date your item ships to initiate a return. For instructions on how to initiate a return, please visit Cancellation, Returns & Refunds FAQ page.

Can I return a PS5 controller to target?

We're happy to accept returns for a full refund within 90 days for most items. Add an extra 30 days if you paid with RedCard. And you have up to a year to change your mind on Target owned brands or registry items.

How long is warranty on PS5 controller?

All game controllers from PlayStation come with a 1-year warranty that covers manufacturing defects, including issues like stick drift.

How do I return my PS5 under warranty?

Sony PS5 Warranty Summarized

One can visit playstation.com/service or call 1-800-345-7669 to receive a return authorization and shipping instructions. You will have to give proof of your purchase in the form of a receipt or bill with the original purchase date.

If Your PS5 Controller Says This.. Return It

Will Sony replace my PS5 controller?

The PlayStation 5 DualSense controller is under warranty for one year after the purchase of it or the PS5 it came with - as long as it's under warranty, you can contact Sony and request your controller to be serviced.

Will Sony fix PS5 controller?

Update DualSense Controller Firmware

Sony releases firmware for the PS5 DualSense Controller to add features, fix bugs, or deal with issues. If the PS5 Controller Drift is due to a hardware issue, then Sony can fix it in the firmware.

Do I need to register PS5 controller for warranty?

It doesn't require product registration again. Warranty period of one year extended warranty service shall be started when original one year warranty period ends.

How long does it take for Sony to replace PS5 controller?

How long does a repair or replacement take? We want to get you playing again as soon as we can, so we aim to return your repaired or replaced item within 15 days of receiving it.

How do I claim my Sony warranty?

Please contact Sony's Customer Service Call Center or go to www.sony.com/support for a list of Sony Retailers. In the U.S. and Puerto Rico, call (800) 942-SONY (7669). Pursuant to this Limited Warranty, SONY will replace the product with a new or refurbished product.

How do I return my PS5 controller to Gamestop?

You can return most items in-store, online or by calling our customer service at 1-800-883-8895; online orders may be returned in-store without a fee, and shipped returns will incur a fee of $8.99.

Can you return PS5 controller to Walmart?

Yes. However, all video game hardware, including video game controllers, must be returned or exchanged within 30 days of purchase.

Can I return a PS5 controller to Target without a receipt?

Some items sold by a Target Plus Partner have a modified return policy on Target.com. Items that are opened or damaged may be denied a refund. In-store returns without an eligible receipt will be denied. Some items, such as electronics, may have a shorter return window.

How often should you replace ps5 controller?

The PlayStation 5 DualSense controller isn't made to last.

The investigation reveals that the sticks included in the DualSense will roughly expire after 2,000,000 cycles. Clicking in the sticks are only expected to last 500,000 cycles.

How do I fix my ps5 controller drift?

Turn the Bluetooth connection off and on again in the controller settings menu. Adjust the Input Threshold within game settings. Also known as the Deadzone, this is the area where the thumbstick does not register movement and can completely eradicate light drift.

Why do PS5 controllers drift?

Like all joysticks, PS5 DualSense controllers work less efficiently over time. The most common PS5 controller drifting issues are caused by physical damage, simple wear and tear due to regular use, debris build up, and out-of-date software.

How do I contact Sony for PS5 controller warranty?

Visit playstation.com/help or call 1-800-345-7669 to receive a return authorization and shipping instructions.

What is the warranty period of DualSense?

PS5 DualSense India Warranty Terms

“This product is guaranteed for 12 months from date of purchase by the manufacturer's guarantee.” For Indian PS5 owners this essentially means that you get a replacement DualSense in the event yours turns faulty during the first 12 months of ownership.

Are PlayStation controllers under warranty?

Do PlayStation Controllers Have a Warranty? Playstation controllers and consoles come with a manufacturer warranty that covers defects in material and workmanship for one year from the date of purchase.

Will Best Buy replace my PS5 controller?

If the controller that came with your console stops working, we'll replace it. Get a one-time replacement for the controller that was included in the original box of your PlayStation console.

Why are new PS5 controllers more expensive?

PS5 controller price

At MSRP as of March 2023, the Sony PS5 DualSense controller price ranges from $69.99 to $74.99. According to our testing, new PS5 controller colors are more durable (more on that later) and do cost a bit more money. Sony rarely has these controllers on sale.

Can GameStop fix my controller?

Need your console or controller repaired? We can fix it! Just bring your eligible products into any GameStop store and we'll take care of the rest.

How do I return a Playstation Store controller?

Go to direct.playstation.com and sign in. Mouse over the smiley face in the upper right-hand corner of the page and click My Orders. Find the order in question and select Return. Select the items you want to return, the type of return (refund versus replacement), and the reason for the return.