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How do I return my Sony headphones?

Products must be returned in the original packaging, with all included accessories, instruction sheets, components, Product literature and with bundled third party and/or Sony merchandise (if applicable). Shipping and handling charges are not refundable.
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How to return Sony headphones warranty?

Please contact Sony's Customer Service Call Center or go to www.sony.com/support for a list of Sony Retailers. In the U.S. and Puerto Rico, call (800) 942-SONY (7669). Pursuant to this Limited Warranty, SONY will replace the product with a new or refurbished product.
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How long do Sony returns take?

If you returned your order for a refund, it may take up to 7 business days after the return is processed to reflect on your account. If you returned your order for a replacement, the replacement order will ship within 3-5 business days after processing the return.
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How long is the warranty on Sony headphones?

Sony has a one-year warranty on its headphones in the US and Canada, and it covers manufacturer defects to its hardware components. The warranty doesn't cover accidents, misuse, cosmetic damage, or unauthorized repairs.
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Can you get Sony headphones fixed?

Take your device to an authorized servicer for evaluation to determine the repair options available for physical or cosmetic damage. Note: You can purchase replacement accessories. Go to Parts and Accessories. Go to Product Repair.
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Sony Headphones: How to Factory Reset (Won't Pair or Connect?) Fixed!

Can I return Sony headphones after opening?

Products must be returned in the original packaging, with all included accessories, instruction sheets, components, Product literature and with bundled third party and/or Sony merchandise (if applicable). Shipping and handling charges are not refundable.
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What to do when Sony headphones are not working?

If the headset cannot be turned on or cannot be operated even when it is turned on, press the button and the NC/AMBIENT button simultaneously while charging.
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Does Sony offer international warranty?

Sony's commitment to customer satisfaction is our top priority. The warranty is only valid in the domestic region that the product was purchased from an authorized retailer.
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Does Sony need proof of purchase for warranty?

A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE.
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What is Sony 1 year warranty?

For a period of one (1) year from the date of purchase Sony will, at no charge, supply new or rebuilt replacements for parts determined by Sony to be defective. After the expiry of the warranty period, Purchaser must pay all parts charges.
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Does Sony give refunds?

A subscription includes any purchase of a service with recurring fees from PlayStation Store, such as PlayStation®Plus. After purchasing a subscription through PlayStation Store, you have 14 days to request a refund*. However, we may reduce your refund amount based on how much you have used the service.
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How do Sony refunds work?

After purchasing this type of content through PlayStation Store, you have 14 days from purchase to request a refund. If you have started to download or stream the purchased content you will not be eligible for a refund unless the content is faulty.
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Can I return my Sony WH 1000XM4?

This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. You may receive a partial or no refund on used, damaged or materially different returns.
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How to check Sony headphones warranty online?

Well, you can call the company's toll-free number (1800-103-7799) and try to get the warranty status of your Sony device. Or, you can carry the device to the nearest Sony Service Centre and ask if they can find if the device is under warranty.
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Who do I contact at Sony for warranty?

Telephone support is available Monday through Friday 10:00am to 6:00pm EST, excluding holidays. Please call our Product Operation Support Center at 800-883-6817 or email our support team at [email protected].
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Can I claim warranty without receipt?

A consumer can claim benefits under the warranty clause even if he does not have an invoice of the purchase,” Consumer Affairs Minister Ram Vilas Paswan said.
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How long is the warranty on Sony WH 1000XM4?

Sony WH-1000XM4 Headphone 1 Year Warranty Black - 18 months warranty - CityLink.
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What is Sony's warranty policy?

Your Sony guarantee: what you need to know. In general, Sony offers a standard 1 year guarantee that covers almost all Sony products. Some exceptions exist however: Xperia Products (e.g. smartphones) offer a standard 2 year guarantee.
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How do I know if my Sony headphones are original?

Check points to verify Genuine Sony Headphone & Earphones
  1. Back. With 1 year warranty sticker.
  2. FRONT. With MRP Sticker.
  3. Back. Correct Barcode.
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Does warranty work in different countries?

The simplest answer to this question is no. Your manufacturer's warranty will remain valid if you drive your car in the country where it was purchased. For instance, if you have purchased your car in the United States and wish to relocate to the UK, then your manufacturer may not cover that warranty.
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What does international version no warranty means?

A: It means you have to take the risk if defective.
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How to fix Sony WF 1000XM3?

Wireless Noise Canceling Stereo HeadsetWF-1000XM3

If the headset cannot be turned on or cannot be operated even when it is turned on, reset the headset. Place the headset in the charging case, leave the lid of the charging case open, then hold your finger to the touch sensor on the left unit for about 20 seconds.
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Why are my Sony WH 1000xm4 headphones not working?

Check that the headphone cable is connected firmly. Turn up the volume if it is too low. Check that the connected device is playing back. If you are connecting a computer to the headset, make sure the audio output setting of the computer is set for a Bluetooth device.
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Why aren t my Sony headphones loud?

Start the Sony | Headphones Connect app. Tap the (Settings) icon at the bottom of the Change the touch sensor function. On the Left unit settings, tap Ambient Sound Control, and set the Function to Volume Control. Check that the Function has changed to Volume Control, and tap Done.
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