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How do I transfer my Ubisoft account to another email?

​​​​​​• Go to the Account Information page. ​​​​​​• Log in to your Ubisoft account. ​​​​​​• In the Private information section, choose Edit. Select Change next to your email address, then choose Send.
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Can you transfer Ubisoft accounts?

All Ubisoft games, as well as their in-game content, are linked to the platform they were activated on. In some cases, it is possible to transfer ownership between Ubisoft accounts. Other in-game content, such as rewards, challenges, achievements or progress cannot be transferred.
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Is there a way to merge Ubisoft accounts?

We currently do not support the ability to merge Ubisoft accounts. However, under certain circumstances, we may be able to transfer your game to your other Ubisoft account.
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How do I unlink email from Ubisoft?

Head to the Account Information webpage. Scroll down to the Linked accounts section. Locate the platform you would like to disconnect, and select Unlink.
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What is the email associated with your Ubisoft account?

[email protected] is our account support mailing email.
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Transferring Games across Ubisoft Accounts

What happens if you delete your Ubisoft account?

Your Ubisoft+ rewards progress will reset 30 days after you have cancelled your subscription. Unless cloud saves have been used, progression will be lost if you unsubscribe and uninstall the game. Premium content from Ubisoft+ editions of games will also be lost.
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How do I change my Ubisoft Connect account?

Go to the Account Information webpage. Scroll down to the Linked accounts section. Select Link under the logo of the platform you want to connect, and follow the on-screen instructions.
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Can you unlink email accounts?

Unlink your address

On your Android phone or tablet, open the Gmail app . Scroll down, then tap Settings. Tap the Gmail account you'd like to unlink from your other account. In the "Linked Account" section, tap Unlink account.
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Can you reset your Ubisoft account?

Select Change next to your email address, then choose Send. You will receive an email with a reset link at the email address currently listed in your Ubisoft account. Select the link in the email you have received. Enter your new email address in the pop-up.
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How to unlink your Ubisoft account from your Microsoft account?

Log in to the Ubisoft account currently linked to your Xbox account. Support is available if you need to reset your password or recover access to your account. Scroll down to the Linked accounts section. Locate the Xbox tile and select Unlink.
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Can 2 people use the same Ubisoft account?

Sharing your Ubisoft account credentials not only breaches our Terms of Use, but also puts your account at risk for fraudulent activity. The same applies to trading accounts and giving your credentials to non-Ubisoft websites that may offer discounts on virtual currency.
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Is a Ubisoft Connect account the same as Uplay?

Why was its name changed? We wanted to unify the experience of all our players and across all common gaming platforms. Therefore, Uplay is now Ubisoft Connect PC and part of the cross-platform Ubisoft Connect.
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Can I use the same phone number for two Ubisoft accounts?

Please note that a number can only be associated with one Ubisoft account at a time.
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Do Ubisoft accounts expire?

Please be reassured that Ubisoft does not automatically close inactive accounts. As part of our Terms of Use, in rare instances, we may immediately close inactive accounts to comply with local data protection legislation. This is only if we have strong reasons to believe that the account in question will remain unused.
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How do I move Ubisoft?

Ubisoft Connect is similar to Battle.net: to move a game, you have to move the actual files using File Explorer. So find the game directory in question (by default, it'll be under C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\games) and copy it to your new drive. Delete the folder from its old location.
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Can you transfer Ubisoft saves?

Your progress will transfer automatically for most games through your Ubisoft Connect account. However, you will need to transfer your saved games manually for some games before Stadia shuts down.
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Has Ubisoft been hacked?

French video game company Ubisoft on Friday confirmed it was a victim of a "cyber security incident," causing temporary disruptions to its games, systems, and services.
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Why can't I access my Ubisoft account?

Update your password We recommend updating your password regularly to keep it secure. Review the security of your email address Check the email address connected to your Ubisoft account regularly, looking for any unusual activity.
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How do I bypass Ubisoft 2 step verification?

Go to the Security page of the account management website. Under 2-Step verification, select Manage. Choose Deactivate. In the pop-up box, select Deactivate again.
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Can you have 2 emails on the same account?

Email accounts are easy to set up and there's no limit to how many you can have. Rather than slowing down communication and processes, having more than one email address can actually speed them up.
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Can two email Accounts be linked?

Click the Accounts and Import or Accounts tab. In the "Check mail from other accounts" section, click Add a mail account. Type the email address you want to link, then click Next. Select Link account with Gmail (Gmailify), then click Next.
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Can two Accounts have the same email?

Most email providers offer "email aliases" which can let you use separate addresses for the same inbox. For example, a husband and wife sharing the email address "[email protected]" could also receive emails at "[email protected]" and at "[email protected]".
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How do you fix this Ubisoft account is already linked with another epic account?

If you encounter difficulties when linking your Epic Games and Ubisoft accounts, please try the steps below:
  1. Cancel the linking process.
  2. Disable any browser extensions or add-ons.
  3. Troubleshoot your browser.
  4. Change your browser.
  5. Match the country of your Epic Games and Ubisoft accounts.
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Does Ubisoft delete inactive accounts?

Ubisoft's terms of service say it can issue a warning and then delete an inactive account after six months.
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