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How do I undo a purchase on PS5?

Go to Order Look Up and select Cancel if your order hasn't already been processed.
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Can you undo a purchase on PlayStation Store?

You can cancel a digital content purchase within 14 days from the date of transaction, provided that you have not started downloading or streaming it.
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How do I return a PS5 online purchase?

Initiate a return from My Orders

Select the items you want to return, the type of return (refund versus replacement), and the reason for the return. Select Confirm Return.
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How do I cancel a PlayStation purchase?

  1. Go to Settings > Account Management > Account Information > PlayStation Subscriptions.
  2. Select the subscription you want to cancel.
  3. Select Cancel Subscription.
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Where is purchase history on PS5 app?

  1. Go to Settings > Account Management > Account Information.
  2. Select Wallet > Transaction History.
  3. Select the account that you want to view transactions for.
  4. Select the transaction date range and select Next.
  5. Select a transaction to view the details.
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How to Request a REFUND on PS5 Games, DLC & Subscriptions (Easy Method)

How do I find my PlayStation purchase history?

To view your transaction history and proof of purchase on PlayStation 4: Enter the console's main menu and go to Settings. Go to Account Management, then Account Information. Select Wallet, then Transaction History.
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How do I access my purchases on PS5?

On PlayStation App select Game Library > Purchased. Select the game you want to download from your purchased list and select Download. Select which linked PS5 console or PS4 console you would like to download to. Your game will begin downloading automatically.
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How long does a PlayStation refund take?

d. Returns Processing: Once we receive your return, we will process it within 10 business days. If you returned your order for a refund, it may take up to 7 business days after the return is processed to reflect on your account.
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How to refund a game on PS5 reddit?

Go to the refund requests webpage on the company's support website. Once there, scroll down and select the "Games & add-ons option". Remember that you will only be eligible for a refund if you request the refund before 14 days from the purchase and you didn't download or stream the content.
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How do I contact PSN for refund?

Please select "Contact PlayStation Support", then "PS Store & Refunds", then "PlayStation Store refunds & pre-orders".
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Can you get a refund PS5?

Within 14 days of making your purchase, you can get your money back without any questions asked, with one huge condition: you cannot download the item in question, because the second you start doing so you'll lose the ability to get a refund.
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How can I return online purchase?

Read on for four tips to follow when sending back an online return.
  1. Read the store's return policy. Before you purchase anything, carefully read through the store's policy about how to return something you ordered online. ...
  2. Keep the original packaging. ...
  3. Take photos of any damage or defects. ...
  4. Start the return process ASAP.
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Can you return games you bought online?

Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a refund.
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What happens if you chargeback PlayStation?

As a chargeback can indicate you suspect fraud or account take-over, we will suspend your account or console to protect it while we investigate. If there is no lawful reason for the chargeback (e.g. no legal right to a refund), your account will remain suspended until the debt is repaid.
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How do I contact PlayStation customer support?

Dial 1-800-345-7669 to call PlayStation for immediate assistance.
  1. Calling the customer service line is the fastest way to get in touch with PlayStation for assistance with technical issues or account problems that you're having.
  2. Have your account information handy so the representative is better able to assist you.
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Can you refund games on?

If it's been less than 48 hours since you bought an app or made an in-app purchase: You can request a refund through Google Play. If you bought movies, books, or other content: You may be able to request a refund more than 48 hours after your purchase (check policy below).
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Can you buy games you refunded?

Yes, so long as the time played across all owned time is less than 2 hours and it is less than two weeks from original purchase. Just be aware that buying and refunding a single game multiple times may get your account flagged as abusing the refund policy.
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Does PlayStation refund pre order?

PlayStation Store refunds can be issued for pre-ordered content, as long as the request is made before the release date, or within 14 days of purchase, and the content has not started to download or stream.
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Can you return a ps5 to Gamestop?

You have fifteen (15) days from your in-store purchase or receipt of shipment of a new item, and seven (7) days for a used item, to exchange or return, unless noted in our exceptions.
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How to get a refund from PlayStation Store reddit?

North America (Canada & United States)
  1. Use the Refund Chatbot - OR -
  2. Contact PlayStation Support via Live Chat (Go to DIGITAL CONTENT > CONTACT US during operating hours) - OR -
  3. Contact PlayStation Support via phone at 1-800-345-7669.
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How do I know if my PS5 order went through?

PS5 consoles will ship separately.
...
3) How can I track my order?
  • As soon as your order has shipped, we will email you a tracking number. ...
  • The tracking link can take up to 48 hours to show up, even after you have received the shipment confirmation email. ...
  • For more information about shipping and orders, please visit support.
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Where is account management on PS5?

  1. Go to Settings > Account Management > Sign in.
  2. Enter your sign-in ID (Email Address) and password > Confirm.
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Where is my redeemed game on PS5?

  1. Hover over the PlayStation Store on your PS5. You should find this option on the left side of the homescreen, with an icon of a blue shopping bag with the PlayStation logo.
  2. Scroll down to reveal the store menu. There's no need to enter the PlayStation Store. ...
  3. Select the triple dots icon. ...
  4. Select Redeem Code. ...
  5. Enter your code.
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How do I use Wallet on PS5?

Go to Settings > Account management > Account Information.
...
How to add funds to your wallet online
  1. Sign in to PlayStation™Store by select Sign In from the top right of the screen.
  2. Select your Online ID > Payment Management > Add Funds and select a payment type.
  3. Select the amount and click Add Funds.
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