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How do I undo an app store purchase?

How to request a refund
  1. Sign in to reportaproblem.apple.com.
  2. Tap or click "I'd like to," then choose "Request a refund."
  3. Choose the reason why you want a refund, then choose Next.
  4. Choose the app, subscription, or other item, then choose Submit.
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Can you reverse an app purchase?

If it's been less than 48 hours since you bought an app or made an in-app purchase: You can request a refund through Google Play. If you bought movies, books, or other content: You may be able to request a refund more than 48 hours after your purchase (check policy below).
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How do I cancel an app purchase on my iPhone?

How to cancel a subscription on your iPhone or iPad
  1. Open the Settings app.
  2. Tap your name.
  3. Tap Subscriptions.
  4. Tap the subscription.
  5. Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button.
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How do I cancel an Apple Pay transaction after accepting it?

How to cancel or dispute a payment
  1. Open the Messages app, then open the conversation and tap the payment.
  2. Your Apple Cash card will open in the Wallet app. Under Latest Transactions, tap the payment, then tap it again.
  3. Tap Cancel Payment.
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How do I cancel an Apple purchase online?

To cancel an order or item, visit online Order Status(opens in new window). On the Your Orders page, find the item you want to cancel and select Cancel items. Once you've submitted your cancel request, the status message of the item will read Cancelled or Pickup Cancelled.
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How to Get a Refund for App Store or iTunes Purchases!

Can I cancel a pending app purchase?

Canceling a pending transaction usually requires contacting the merchant who made the charge. Once a pending transaction has posted, contact your bank or card issuer to dispute it.
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Does Apple always refund in app purchases?

Please note that all in-app purchase sales are final and refunds are completely at Apple's discretion.
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Does Apple always refund App Store purchases?

Yes, Apple usually offers refunds for accidental purchases. If a user accidentally buys something from the App Store, iTunes Store, Apple Books, or other digital media services within 90 days of purchase, they can request a refund.
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Why won t Apple refund my app purchase?

Make sure that you're signed in with the same Apple ID that you used to make the purchase. Also make sure that it's not a family member's purchase charged to your payment method. Some items and purchases older than 90 days aren't eligible for refunds. See the terms and conditions for more information.
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How long does Apple take to refund an app purchase?

Here's how long it takes for a refund to appear on your account or statement: Store credit—It might take up to 48 hours to see the refund in your Apple Account balance. Mobile phone billing—It might take up to 60 days for the statement to show the refund.
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Does Apple deny app refunds?

Apple has a policy in place for refunds, and they will review each request on a case-by-case basis. However, they may refuse a refund if they determine that the app or service was not defective or if you have used the app or service for an extended period of time.
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How do you cancel an app purchase before the trial ends?

Tap your profile picture or initials, then tap Subscriptions. Select the app you want to cancel and choose Cancel Subscription. To see all the apps you're paying for on an Android, do this: Open your device's Settings app.
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Why can't you cancel a pending transaction?

A pending transaction can only be cancelled if the merchant provides us with a pre-authorisation release confirming they have no intention to debit the restricted funds. As the merchant has authorisation over the funds, we cannot release the funds without their authority.
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Will turning my card off cancel pending transactions?

No. Any pending transactions that have already received authorization will be processed and paid.
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Does a pending transaction mean it went through?

A pending transaction is a recent card transaction that has not yet been fully processed by the merchant. If the merchant doesn't take the funds from your account, in most cases it will drop back into the account after 7 days.
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How do I stop a pending transaction going through?

To withdraw consent, simply tell whoever issued your card (the bank, building society or credit card company) that you don't want the payment to be made. You can tell the card issuer by phone, email or letter. Your card issuer has no right to insist that you ask the company taking the payment first.
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How do I cancel a charge on an app?

Manage your subscriptions on Google Play
  1. On your Android device, go to your subscriptions in Google Play.
  2. Select the subscription you want to cancel.
  3. Tap Cancel subscription.
  4. Follow the instructions.
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How do I cancel an app transaction?

About This Article
  1. Open Settings.
  2. Tap Subscriptions.
  3. Tap Cancel Subscription.
  4. Tap Confirm.
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What are the conditions for App Store refund?

For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we'll exchange it or offer a refund based upon the original payment method.
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What is the best reason to get Apple app refund?

A valid reason for a refund request will be something like an accidental purchase, purchasing the wrong thing, faulty product, or receiving no product at all.
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What qualifies for App Store refund?

The good news is that you can request a refund for any app, book, movie, TV show or music purchased from the App Store within the last 90 days, regardless of whether you made the purchase on your Mac, iPhone or iPad.
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Where do Apple refunds go?

If you paid by credit or debit card, refunds will be sent to the card-issuing bank within five business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account.
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Does App Store refund go to your bank account?

Apple Pay uses a device account number, not your credit/debit card number. So, your refund is likely posted to your account (check your card in the wallet where you can see card details and find the device account number). Refunds post in 30 days.
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How do I contact Apple about a charge?

Please call 1-800-MY-APPLE and speak to an Apple Specialist for more information.
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How do I dispute a transaction?

If asking the merchant for a refund didn't work, request a chargeback with your credit card issuer. Many card issuers let you dispute transactions by phone, mail or online. You may also be able to submit a dispute directly through your card issuer's mobile app.
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