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How long does Nintendo support take to respond?

Instructions on how to do these things are below. If you do not have a Nintendo Account
Nintendo Account
A Nintendo Account is required to use online services on Nintendo Switch systems (such as Nintendo Switch eShop purchases). A Nintendo Account is also used for certain web services (like My Nintendo), and can be used with smart-device applications (like Super Mario Run).
https://en-americas-support.nintendo.com › app › detail › a_id
, and you would like to submit a request, please contact us by telephone at 1-855-822-9548. Either way, we will provide a response within 45 days, if possible.
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Is Nintendo support 24 hours?

Try our website at support.nintendo.com or call our Consumer Assistance Hotline at 1-800-255-3700, rather than going to your retailer. Hours of operation are 6 a.m. to 7 p.m., Pacific Time, Monday - Sunday (times subject to change).
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Does Nintendo support have live chat?

What kind of support does Nintendo offer? Customer service team of Nintendo offers the following support channels: live chat, call center, social media support, forum support.
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What are Nintendo support hours?

Nintendo consumer support is available Monday through Sunday, from 6 A.M. to 7 P.M. Pacific Time (UTC -08:00).
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How do I email Nintendo?

Call us at 646-459-0800 or email us at [email protected] and ask to speak with a member of our leadership team to discuss options.
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Nintendo Customer Support- Scott the Woz

How long does it take for Nintendo to email you?

Emails usually arrive within 1-2 hours. Check your spam/junk email folder to see if the email is there. Make sure there are no filters in your email account that may be blocking emails from @accounts.nintendo.com. Check your Nintendo Account profile settings to verify the email address.
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How long does a Nintendo email take to com?

Make sure you've waited long enough. Emails usually arrive within 1-2 hours. Verify that the email address associated to your Nintendo Network ID is correct, and update it if needed. If you are using a spam filter, make sure that your email settings allow emails from the following domain name: @nintendo.net.
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Is Nintendo customer support good?

Nintendo's phone support is available between 9 a.m. and 10 p.m. ET every single day, and it proved to be exceptional in my testing. All of the company's phone agents were friendly, answered my questions in about 5 minutes and, for the most part, exhibited a solid understanding of Nintendo products.
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Will Nintendo repair for free?

How much will it cost? If your product issue is covered under our warranty, you won't pay a fee. Otherwise, repairs are considered out of warranty (and not covered) when: Your product is no longer covered by the Nintendo warranty.
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Why is Nintendo support closed?

We have made the decision to close our customer support forums since there are many other ways to easily contact Nintendo. Any consumers who need support are encouraged to visit support.nintendo.com/contactus to find the best contact option for their specific situation.
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How do I Unsuspend my Nintendo Account?

Go to the Nintendo Account website and sign in to your Nintendo Account. Click Reactivate to restore your account. To restore a child's account, click Family group, then click Reactivate on the child's account you wish to restore.
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Does Nintendo have email support?

Send Email to Nintendo

Otherwise, Nintendo's customer service email is [email protected].
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Can you hard reset a Nintendo Switch?

Press and hold the POWER Button down until the system resets; this may take some time. Once the system is powered down, press the POWER Button once to turn it back on.
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How long does Nintendo online repair take?

Under warranty repairs take 4-5 days plus shipping time. Normally you will receive your product back within one week. If a repair free of charge is not possible, you will receive a cost estimation via email and the repair will take longer, depending on how much time passes before you reply.
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Will Nintendo refund?

You have 30 days after delivery of your order to return or exchange products purchased directly from the My Nintendo Store. Nintendo will not refund the cost of shipping unless the return is a result of Nintendo providing a product that is damaged, defective, or different than the product you ordered.
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Can I request a refund from Nintendo support?

We are unable to provide refunds or exchanges for mistaken purchases. Please be sure to read the game descriptions and check out the screen shots available through the Nintendo eShop before making purchases. We also encourage you to visit nintendo.com for information about the games available for our systems.
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Do GameStop fix Nintendo?

Need your console or controller repaired? We can fix it! Just bring your eligible products into any GameStop store and we'll take care of the rest.
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Does Nintendo have lifetime warranty?

Nintendo systems carry a standard 12-month warranty, which is one of the longest standard warranties in the video game industry. Games and accessories sold individually carry a three-month warranty.
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Does Nintendo do free drift repairs?

Nintendo has been repairing Switch players' Joy-Con "drift" issues for free, even if they're no longer under warranty, in North America since 2019. Over the past years, it has launched the same program in France and Latin America.
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What voids Nintendo warranty?

Using the Nintendo console for commercial purposes, such as renting out, voids the warranty. Warranty doesn't cover defects resulting from tampering negligence and improper modification of hardware or software.
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Are Nintendo employees treated well?

Does Nintendo pay their employees well? According to anonymously submitted Glassdoor reviews, Nintendo employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Nintendo.
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What age is Nintendo best for?

What age is Nintendo Switch suitable for? The Nintendo Switch is really for kids 6 and up.
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Why won't Nintendo send email?

Check your spam/junk email folder to see if the email is there. Make sure there are no filters in your email account that may be blocking emails from @accounts.nintendo.com. Add our email address [email protected] to your contacts address book and safe sender list.
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How long does Nintendo take to process?

Most items will be back in stock and available for processing within 3-4 days. Please plan for one week processing for back-ordered items.
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Can you make a second Nintendo Account with the same email?

An e-mail address can only be linked to one Nintendo Account. If you have already created a Nintendo Account, use your e-mail address and password to sign in to your existing Nintendo Account.
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