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How long to wait for Ubisoft account?

After 10 failed login attempts, your account will be locked, and you will need to wait one hour before trying to log in again.
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How long do you have to wait to log into Ubisoft connect?

We are unable to remove it at this time and would advise waiting 20 - 60 minutes before logging in again, as every attempt while the account is suspended will extend the lockout. If you find you still can't login after an hour please try again in 24 hours.
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How long do I have to wait for when my Ubisoft account is suspended?

The temporary suspension duration varies, and if you've triggered it we recommend taking a break from trying to log in for an hour before trying again. If you're still not able to log in you may need to wait up to 24hrs.
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Why does it not let me make a Ubisoft account?

This means that the Ubisoft account you are trying to link to an Xbox account has previously been linked to a different Xbox account, creating a permanent connection. If you see this error, please try to link your Xbox account to a Ubisoft account which has not been linked to any other Xbox account in the past.
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How long is the temporary lock on Ubisoft?

For security, the account locks itself out for approximately 20 minutes. It should be accessible after 20 minutes.
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Ubisoft Connect (Tutorial) Alles was du dazu wissen musst

How long is account lockout?

If Account lockout threshold is configured, after the specified number of failed attempts, the account will be locked out. If the Account lockout duration is set to 0, the account will remain locked until an administrator unlocks it manually. It's advisable to set Account lockout duration to approximately 15 minutes.
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What is account lockout duration?

The account lockout duration value will be set to 30 minutes by default once you set the value of Account lockout duration. You can change the value of Account Lockout Duration between 0~99999 minutes. If the value is 0, the account will remain locked out until an administrator unlocks it manually.
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How do I activate my Ubisoft account?

Open Ubisoft Connect PC. If you do not currently have a Ubisoft account, you will need to create one. Select the three lines icon in the top left corner of the application. Choose Activate a key.
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Can you get banned from Ubisoft?

In the event of a Terms of Use and/or Code of Conduct violation, disciplinary action may be taken. This could be in the form of a temporary lock, or permanent ban on your Ubisoft account.
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Can you play Assassin's Creed without Ubisoft account?

Game requires you to create a Ubisoft account in order to play, unless you unplug from your network | Ubisoft Discussion Forums.
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How many unsuccessful attempts does an user account get locked?

Windows security baselines recommend configuring a threshold of 10 invalid sign-in attempts, which prevents accidental account lockouts and reduces the number of Help Desk calls, but doesn't prevent a DoS attack. Using this type of policy must be accompanied by a process to unlock locked accounts.
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Does Ubisoft delete inactive accounts?

As part of our Terms of Use, in rare instances, we may immediately close inactive accounts to comply with local data protection legislation. This is only if we have strong reasons to believe that the account in question will remain unused. We may also close long-term inactive accounts to maintain our database.
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Is Ubisoft deleting inactive accounts for over 6 months?

According to Ubisoft's GDPR policy: “We may suspend or close your account and your ability to use one or more services or part of the services, at any time, automatically and at our sole discretion … upon notification, where your account has been inactive for more than six months.”
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Why does Ubisoft ask 3 times?

Ubisoft Connect (UPlay)has an annoying bug where the launcher repeatedly asks you to confirm User Account Control (UAC) permission about three times. This bug is nothing more than an annoyance, especially considering that the bug has remained for over four years.
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How long is Ubisoft trial?

You will have up to two hours to trial the game. If you have trialled the game before, you will not be able to trial it again.
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How long does Ubisoft take to reply?

We will aim to get back to you within 48 hours when possible. If your support case is escalated to another specific team, this may take longer than 48 hours.
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Does Ubisoft track you?

No face data nor any other biometric data is stored or sent to Ubisoft servers or any third party.
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Does Ubisoft hate Steam?

Recently, Ubisoft's Chris Early spoke out against Valve's PC digital store, Steam, saying its business model is "unrealistic." He added, "It doesn't reflect where the world is today in terms of game distribution." Now, Ubisoft has further clarified its position on the matter.
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Does Ubisoft check reports?

We will take action on every verified breach of the Code of Conduct. Whilst we are unable to share the outcome of our investigation with you, we do investigate all reports thoroughly and are committed to making Ubisoft spaces safe for everyone.
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Why can't i log into my Ubisoft Connect account?

Update Ubisoft Connect PC to the latest version

An outdated version of the desktop app may cause login issues. Reinstalling Ubisoft Connect PC before logging in again may help resolve the issue.
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Why can't i verify my Ubisoft account?

Change your browser Try to complete the linking process in different browsers or use the incognito mode. Match the country of your Epic Games and Ubisoft accounts Check that the countries set on both accounts are the same. To change the country listed, please contact us or Epic Games support respectively.
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How do I verify my Ubisoft account?

Head to the Account Management login page. Log in with your Ubisoft account information. You will be prompted to verify your account. Select Verify Now.
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Why is my account temporarily locked?

Typically, this means that someone with this user name has entered a password incorrectly too many times in rapid succession, and the account has been locked as a security measure.
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How do I resolve a lockout account?

How to Resolve Account Lockouts
  1. Run the installer file to install the tool.
  2. Go to the installation directory and run the 'LockoutStatus.exe' to launch the tool.
  3. Go to 'File > Select Target…' ...
  4. Go through the details presented on the screen. ...
  5. Go to the concerned DC and review the Windows security event log.
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What is minimum password age?

The Minimum password age policy setting determines the period of time (in days) that a password must be used before the user can change it. You can set a value between 1 and 998 days, or you can allow password changes immediately by setting the number of days to 0.
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