How long will my Ubisoft account be locked?

After 10 failed login attempts, your account will be locked, and you will need to wait one hour before trying to log in again.

How long does Ubisoft lock you out for?

To keep your account information secure, the system will automatically lock your account for approximately 20 minutes after 7 consecutive attempts to log in using the incorrect username and password combination.

How do I get unblocked from Ubisoft login?

To resolve this: • Check if there is an ongoing Ubisoft Services outage. Any outages are posted as news banners on the Ubisoft Support website. Confirm that your Ubisoft account login details are correct. Check if your Ubisoft account has received a temporary and permanent lock.

Why won't Ubisoft let me log in?

Make sure that Ubisoft Connect PC is not set to offline mode Using Ubisoft Connect PC in Offline mode may prevent you from being able to log in. Check whether Ubisoft Connect PC is running into connectivity issues Connectivity issues affecting your device can make you unable to log into the Desktop Application.

How do I check my login attempts on Ubisoft?

You can find the login history for your Ubisoft account at the bottom of the Security page. It will give you a list of the last five login attempts made on your account. Each attempt will tell you if it was successful and when it happened.

How to fix your temporarily suspended account Uplay in 1 minute

How many unsuccessful attempts does an user account get locked?

A locked account can't be used until you reset it or until the number of minutes specified by the Account lockout duration policy setting expires. You can set a value from 1 through 999 failed sign-in attempts, or you can specify that the account will never be locked by setting the value to 0.

How do you unlock Ubisoft?

Highlight the player's username and select the three dots next to it. Choose Block. You can unblock another player at any time by following the steps above and selecting Unblock next to the player's username. While in-game, you can also block your Ubisoft Connect friends from the Ubisoft Connect overlay.

Why is my Ubisoft account blocked?

To maintain the security of player accounts, we temporarily lock Ubisoft accounts as soon as fraudulent activity is detected. A permanent sanction may be placed on your account if repeated fraudulent purchase attempts are detected on your account.

Can Ubisoft ban you?

You can request an appeal by contacting our Customer Support. Our agents will carefully review your case and notify you of their decision. Depending on the result of this analysis, the sanction will be either lifted or maintained.

Why is Ubisoft in trouble?

The French video game publisher cited poor performance of its Mario + Rabbids Sparks of Hope and Just Dance 2023 titles, as well as a challenging economic environment. Ubisoft said 2022 net bookings will likely fall 10% after an earlier forecast called for an increase of 10%.

Can Ubisoft delete my account?

If you would like to permanently close your Ubisoft account: Head to the Account Information page. Scroll down to the Close your Ubisoft account section. Choose Close.

How do I get rid of Ubisoft warning?

Open the three-line menu in the top left corner of your screen. Select Settings. Under the General tab, uncheck Enable in-game overlay for supported games. You can re-enable the overlay by following the same steps and checking this box again.

How do I contact Ubisoft support?

If you still need help or can't find the information you're looking for, you can reach out to our Support Team by clicking on the chat icon at the bottom right of game's page. Simply follow the steps in the chat window to submit your case.

Why is my account getting locked out?

The common causes for account lockouts are: End-user mistake (typing a wrong username or password) Programs with cached credentials or active threads that retain old credentials. Service accounts passwords cached by the service control manager.

What does account locked out mean?

The account lockout policy “locks” the user's account after a defined number of failed password attempts. The account lockout prevents the user from logging onto the network for a period of time even if the correct password is entered.

What does account lockout duration mean?

The Account lockout duration policy setting determines the number of minutes that a locked-out account remains locked out before automatically becoming unlocked. The available range is from 1 through 99,999 minutes.

Does Ubisoft check report?

Whilst we are unable to share the outcome of our investigation with you, we do investigate all reports thoroughly and are committed to making Ubisoft spaces safe for everyone.

Why is my Ubisoft suspended?

Your Ubisoft+ subscription might become suspended if the subscription payment fails. While your subscription is suspended, you will be unable to access your Ubisoft+ game catalogue, and your Ubisoft+ rewards progression will be paused.

What is Ubisoft age limit?

To use a Ubisoft account a player needs to be at least 13 years old.

How do I reset my Ubisoft account?

Enter the email address of the Ubisoft account you would like to reset the password for. Complete the Captcha verification and choose Submit. This will send an email with further instructions to the email address you entered.

Is Ubisoft getting hacked?

Video games developer and distributor Ubisoft has confirmed that it was hacked earlier this month, with the Lapsus$ group believed to be responsible. The French-headquartered gaming company, known for leading titles including Assassin's Creed, Far Cry, and Rainbow Six Siege, has around 117 million active users.

Are Ubisoft Accounts region locked?

As the country set on your Ubisoft account can affect certain features and services, it is important to make sure it matches your current location. While you can change some account details on the account management website, it is not possible for you to change the country or region by yourself for security reasons.

How to bypass Ubisoft Connect?

How long does a temporary locked account last?

A temporary Facebook lock usually lasts for 24 to 48 hours.

How do I resolve a lockout account?