How to recover PlayStation account without 2 step verification?

If you can't receive the 2-step verification code by text or your authenticator app isn't working, you can still sign in using a backup code. You will receive ten codes that you can each use only once. You can use backup codes for both text message and authenticator app verification.

How do I recover my PSN account without 2-step verification?

If you cannot receive a 2SV verification code, and you do not have 2SV backup codes, you will need assistance recovering your account. Contact us with your online ID (username) and sign-in ID (email address).

What if I have lost access to my 2-step verification ps4?

If you lose access to your 2SV mobile number, a backup code will let you access your account. Without these codes, you will need to verify your identity to recover your account. Go to Account Management on a connected device and select Security. Select Backup Codes.

How do I resend a PlayStation verification email?

If you do not receive a verification e-mail, you can request another one by going to Account in the menu in-game and selecting "Resend Activation" email or "Change Email" if needed.

Why am i not getting PlayStation password reset email?

Didn't receive a password reset email? The email may be in your spam folder. Check your email inbox for making sure to search for "PlayStation" in all mailboxes, including any spam or junk folders. Your email address may be misspelled.

Have you lost access to your 2nd Step Verification phone : Contact Playstation Customer Support Help

How to deactivate 2-step verification on ps4 without backup code?

How do I turn off 2-step verification for Gmail without phone?

How do I change my two step verification number on PlayStation?

Can I get my old PSN ID back?

You can revert to your previous online ID, as long as it does not breach PSN Terms of Service. To revert to your previous online ID, contact PlayStation Support using the link at the bottom of this page. Your original online ID has been reported as inappropriate.

Can I call PlayStation support?

Dial 1-800-345-7669 to call PlayStation for immediate assistance. Use any phone to dial the toll-free international number for PlayStation's customer support between the hours of 8 a.m. and 8 p.m. PST so you can speak directly to a representative.

How do I reset my two step verification code without email?

What happens if you lose your number for 2nd step verification?

If you've lost access to your primary phone, you can verify it's you with: Another phone signed in to your Google Account. Another phone number you've added in the 2-Step Verification section of your Google Account. A backup code you previously saved.

What will happen if you change your PlayStation email to another email?

You're signed out from all devices when you change your sign-in ID (email address). When you change your email address you receive an email to your old email address showing your new sign-in ID (email address).

Can you unlink an email from a PlayStation account?

Select the account that you want to delete from the list of the accounts under (Options) > [Settings] > [Advanced Settings], and then select [Delete this Email Account].

How do I contact Sony support?

For additional information, please contact Technical Information Services at 408-352-4500, or email [email protected]. To subscribe, please download and complete the Technical bulletin subscription order form.

How long can your PlayStation account get locked for getting the password wrong?

"The maximum number of failed login attempts has been reached. Your account will be locked for 120 minutes to protect your security." After waiting 120 minutes, make sure the Caps Lock or Num Lock on your keyboard are not interfering with how you enter your password.

How long does it take to get an email from PlayStation support?

Once your request is receives and reviewed, an email from PlayStation Consumer Services is sent within 24 hours which includes specific instructions.

How do I talk to a human PlayStation support?

How to get support from the PlayStation Experts. Press Ask a PlayStation Expert displayed at the bottom right of the screen to start an online conversation with a PlayStation Expert through the Limitless application.

Is there a live chat for PlayStation support?

Sony Support - Live Chat

Choose your product and we'll get you to the right group.

How do you call someone on PlayStation?

How much does it cost to revert PSN ID?

If you're having technical issues after an online ID change, reverting back to a previous online ID should resolve most issues (but it may not fix all issues) and it's free. To revert to your previous online ID, see the guide below.