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Is it OK to call Roblox?

You can contact a real person by dialing 888-858-2569 to contact Roblox customer service. The line is available at all times, but it uses an automated voicemail system, which means it might take a little bit for them to get to you and call you back.
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What happens if you call Roblox?

Roblox will call you back after you leave a detailed message about your question or concern. You'll be asked to provide your name, your Roblox account name, and your billing information before you explain what you need help with.
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Can we call in Roblox?

Eligible, age-verified, age 13+ users will see a microphone icon next to the user name and above the avatar of other users that have voice chat enabled.
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What is Roblox's phone number?

You may also contact us by phone at (888) 858-2569.
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How long does Roblox take to call back?

Roblox typically responds in 24-48 hours.

If they aren't busy, they may respond in 18 hours or so. It is totally possible for Roblox customer support to miss your email or support ticket. If they don't reply in 48 hours, it's okay to reach out again.
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I Called Roblox to Unban My Account

Why can't i speak Roblox?

If you are experiencing this issue, try using the backslash key ("\") on your keyboard to use the chat feature.
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Does Roblox sell your phone number?

Please note that Roblox has not and does not sell Personal Information about you to third-party companies for their independent purposes.
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Is Roblox on the phone?

Android. The Roblox application supports Android OS 5.0 and higher.
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Why does Roblox want your phone number?

Why verify? "Verification Required" is part of an overall effort to help protect both you and the communities on Roblox. Here are a few benefits to adding your email or phone number. Easier account recovery like the Reset Password feature so that you don't lose access to your experiences, Roblox limiteds and more.
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Is Roblox ok for 7 year old?

There is no official age that kids can play Roblox, but Common Sense Media rates the platform safe for users 13+ "based on continuing challenges with problematic content.
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Is Roblox voice chat safe?

All chat on Roblox is filtered to prevent inappropriate content and personally identifiable information from being visible on the site. Players have different safety settings and experiences based on their age.
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Can I Facetime and play Roblox?

Yes, simply close the app and you can continue to talk. However, the other person cant see you and you cant see them. You can only do an audio session.
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Can Roblox refund me?

After reporting applicable Credit/Debit, PayPal, or Google Play charges to Roblox's Customer Support, our billing department will investigate and assist you with eligible refund requests. As a reminder, please contact us before disputing a charge.
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How do I delete Roblox?

Uninstall the Program
  1. Go to Start menu > Control Panel > Programs and Features.
  2. Scroll down until you see Roblox.
  3. Uninstall the program there.
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Why can't I get on Roblox?

Make Sure You're Using a Supported Browser

Make sure you are using the most updated version of your browser to Play Roblox. If you are having issues playing with your current browser, please try playing on a different browser, such as Microsoft Edge, Firefox or Chrome.
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Why isn't Roblox working?

There may be several reasons for that: An outage that hasn't been communicated yet via the Roblox status page. Some local issues with a small group of accounts on the service side. Technical issues on your side, or problems with your software or ISP.
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Is Roblox safe from hackers?

Roblox has a secure system, so people can't actually hack Robux into your account. If a website that claims to give you free Robux or special cheat codes asks for your password, close the page! You may see comments from people that claim the site works.
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Why does my mic have a red triangle on Roblox?

This indicates some problem with the voice chat. If you click the icon, usually the voice chat system will reset and begin to work; in rare cases you may have to leave the experience and rejoin.
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Why can't Xbox people talk on Roblox?

Roblox wants to keep their ''E rating'' on Xbox so they can never use chat. Because of this, most games on roblox on the Xbox are unavailable so for example if you try and play Pilot Training Flight Simulator, a message will pop up saying ''unable to join''.
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How to change age on Roblox?

Age 13 or Older
  1. Login to your account.
  2. Go to account settings. Browser - the gear-icon located at the upper-right corner of the site. Mobile Apps - the three dots icon for More.
  3. Select the Account Info tab.
  4. Enter your correct birth date.
  5. Select Save at the bottom of the page.
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How long does it take for 800 Robux to come through?

It can take from 5 days to 21 days. In my experience, pending robux usually takes a week.
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