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Is Overwatch account merge broken?

The issue is caused by database overloads and a UI bug. Players can try restarting the game or logging in and out of their accounts. Linking the console to your account may also solve the problem.
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Is it still possible to merge Overwatch accounts?

You can create a Battle.net account linked to your Overwatch account by following these simple steps: Log in to Overwatch on console (make sure this is the account you want to merge) Scan the on-screen QR code with your mobile device. Enter the code displayed on your console to connect or create a Battle.net account.
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How long will it take to merge my Overwatch account?

The Overwatch 2 Account Merge takes around six hours.
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What happens if I didn't merge my Overwatch 1 account?

Those with multiple accounts who don't perform a merge won't be able to access their existing progress, items, and stats from the original Overwatch, meaning they'll be starting from scratch.
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How many times can you merge Overwatch accounts?

Similarly, players can only merge accounts once. Double-checking that each piece of information is correct before merging is definitely encouraged. Overwatch 2 is available now on PC, Xbox One, Xbox Series X/S, PlayStation 4, PlayStation 5, and Nintendo Switch.
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How to Fix Account Merge Not Working in Overwatch 2

Why didn't my Overwatch progress transfer?

If you appear to be missing all your Overwatch progress, make sure that you are logging into the correct Battle.net account and that you have merged any console accounts with Overwatch progress to your Battle.net account.
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Why wont my 2 Overwatch accounts merge?

Many players are not able to merge their Overwatch 1 and 2 accounts. The issue is caused by database overloads and a UI bug. Players can try restarting the game or logging in and out of their accounts. Linking the console to your account may also solve the problem.
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Why is my Overwatch 2 account merge not working?

To fix the Overwatch 2 “Account merge not working” error, players will want to: Reboot the game. Rebooting the game forces the game servers to recheck the account.
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How do I confirm my Overwatch 2 account for merge?

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Does merging Overwatch accounts get rid of skins?

Once you have merged accounts you will be happy to find out that a lot of your Overwatch gear will be transferred over. This includes achievements, gameplay options, gameplay settings, Hero Gallery, credits, stats, skins, and more.
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Can I play Overwatch 2 before my account merge?

All players will need a battle.net account to play Overwatch 2 regardless of platform. Players must confirm their account merge to carry over progress from Overwatch into Overwatch 2. This includes players who linked their accounts during the Overwatch Cross-Play release.
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Do skins transfer to Overwatch 2?

For players who have collected hard-earned cosmetics in the original Overwatch, it's good to know that beloved skins can be transferred to the newly released sequel, Overwatch 2 by merging your account.
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How to transfer Overwatch 1 to Overwatch 2?

How to Transfer Overwatch 1 to Overwatch 2
  1. First players will log in to Overwatch 2.
  2. Follow the on-screen instructions until a QR Code appears to be scanned by a mobile device.
  3. Enter the code displayed on to Battle.net.
  4. A notification will be sent to confirm the account.
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Why does the account merge keep resetting?

The Account Merge Queue Resetting error can only be fixed by Blizzard since it's a server or system-related issue. The queue times for merging accounts have been resetting due to the ongoing server issues.
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Why did McCree become Cassidy?

Blizzard changed McCree's name as part of a broader plan to remove references to real-life developers and former employees of the studio in the wake of a lawsuit.
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Why does my Overwatch account merge but no skins?

Common Problems

If you appear to be missing all your Overwatch 2 skins, make sure that you are logging into the correct Battle.net account and that you have merged any console accounts with Overwatch progress to your Battle.net account.
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Can you link 2 Blizzard accounts?

It is not possible to combine multiple game accounts' progress. There may be a delay for moves involving Adventures.
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Will everything from Overwatch 1 transfer to Overwatch 2?

Although a sequel, Overwatch 2 can be considered a continuation of the original, bringing maps, modes, weapons, and heroes from the original game. While Overwatch has moved to pastures new, players can actually take everything they've earned to Overwatch 2.
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Will all my stuff from Overwatch 1 transfer to Overwatch 2?

The short and sweet answer is yes, Overwatch Skins do indeed transfer to Overwatch 2. All your Overwatch cosmetics, Skins, Sprays, Voice Lines, Victory Poses, Highlight Intros, and Icons will carry over into Overwatch 2.
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Will Overwatch 1 credits transfer over?

Blizzard has confirmed that original Overwatch Credits will carry over into Overwatch 2 for players to use in the hero gallery on core launch cosmetics for new heroes.
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Will I lose skins if I merge Overwatch 2?

All currently owned skins from the original Overwatch should transfer across using the merging method listed above, meaning that regardless of which platform you purchased a particular skin on, should you link that platform account to Battle.net for Overwatch 2, those cosmetics will be available once the merger is ...
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What do Overwatch 1 owners get in Overwatch 2?

More details here. Overwatch 1 players will have access to all the skins, voice lines and other cosmetics they unlocked in the original game. They will also get access to new Support hero Kiriko immediately. New players who buy the premium Season 1 Battle Pass will get immediate access to Kiriko too.
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Is Overwatch 2 free?

Overwatch 2 is a free-to-play, always-on, and ever-evolving live game. Team up with friends regardless of platform and jump into the reimagined PvP experience.
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Can you still merge Overwatch 1 and 2 accounts?

You can only merge one account per platform, and console accounts can only be linked to one Battle.net account at a time. Make sure you are logged into the accounts you intend to play on before merging.
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What are the benefits of merging Overwatch accounts?

This will allow you to access all the cosmetics (skins, voice lines and so on) you have unlocked across the connected accounts. You'll also be able to share Overwatch 2 progress between platforms. For instance, if you play on both PC and Xbox, you'll be able to level up your battle pass on each of them.
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