Is stick drift covered by warranty PS5?

All game controllers from PlayStation come with a 1-year warranty that covers manufacturing defects, including issues like stick drift. However, there are a few things that can bar you from redeeming your warranty, as well.

Does PS5 warranty cover drift?

The good news is DualSense controllers that suffer from drift are covered under your PS5 warranty.

Is controller stick drift covered by warranty?

The following elements are covered by the lifetime warranty:

Controller buttons and analogue bases (Controller's Stick drift is covered up to 90 days from the delivery day) Smart triggers and smart bumpers. AIM paddles.

What does PS5 warranty cover?

Sony Interactive Entertainment LLC ("SIE") warrants to the original purchaser ("you") that the PS5 hardware, which includes components contained in the retail box with this hardware ("Product"), will be free from material defects in material and workmanship for a period of one year from the original date of purchase ( ...

Will Sony fix PS5 controller drift for free?

Last but not least, if your PlayStation Console is still under warranty, then we highly recommend you contact the support team. If there is any defect in your Controller that is causing the drift, then chances are, you might get a replacement (essentially free of cost).

PS5 Players Are Reporting DualSense Drift, But It’s Covered Under Warranty

How do I permanently fix stick drift on PS5?

Does GameStop fix PS5 controller drift?

Need your console or controller repaired? We can fix it! Just bring your eligible products into any GameStop store and we'll take care of the rest.

Will Sony fix my PS5 out of warranty?

The Out of Warranty (OOW) service is an exchange service that consists of SIEE providing you with a fully refurbished PlayStation® console in exchange for your faulty PlayStation® console upon payment of the OOW fee. The OOW fee that is payable is inclusive of VAT and includes inbound/outbound shipping.

Does my PS5 warranty cover the controller?

The controller warranty coverage spans the time of one year. If you have some problems within this timeframe, you should be able to get your wired or wireless controllers fixed. However, this will depend on the type of damage that has been done.

How long does warranty repair take PS5?

How long does a repair or replacement take? We want to get you playing again as soon as we can, so we aim to return your repaired or replaced item within 15 days of receiving it.

Does Sony warranty cover stick drift?

The PlayStation 5 DualSense controller is under warranty for one year after the purchase of it or the PS5 it came with - as long as it's under warranty, you can contact Sony and request your controller to be serviced.

Can I get a refund if my controller has stick drift?

Replies (6)  If you've just gotten it, you should be able to return it to get a replacement/refund. If you'd prefer to do it a different way, you can more than likely send a request for a replacement here since it would be under warranty.

Is there a way to permanently fix stick drift?

You can possibly solve your stick drift by resetting your controller. Go through a couple of steps, so your controller gets a hard reset. This means that the controller is put back to factory settings. These steps are both for the DualShock and DualSense controller.

What causes stick drift PS5?

Like all joysticks, PS5 DualSense controllers work less efficiently over time. The most common PS5 controller drifting issues are caused by physical damage, simple wear and tear due to regular use, debris build up, and out-of-date software.

Can you send PS5 controller to Sony for repair?

If your issue is still covered under your warranty, you can receive controller repair from Sony free of charge. However, you may still have to pay the shipping cost to get your controller to their facility, which can range in price, depending on where you live.

How do I return my PS5 controller for repair?

Find the order in question and select Return. Select the items you want to return, the type of return (refund versus replacement), and the reason for the return. Select Confirm Return. Follow the on-screen instructions to print the return label.

Can I return my PS5 to Sony?

Returns Window:

For an order of a refund-eligible item, you have 30 days from the date your item ships to initiate a return. For instructions on how to initiate a return, please visit Cancellation, Returns & Refunds FAQ page.

Will Sony fix PS5 without proof of purchase?

A proof of purchase is required to complete a repair under warranty. If you purchased the unit directly from Sony, this information is already on file in the system. If purchased from a dealer, please include a copy of your dated sales invoice.

How do I claim my Sony warranty?

Please contact Sony's Customer Service Call Center or go to www.sony.com/support for a list of Sony Retailers. In the U.S. and Puerto Rico, call (800) 942-SONY (7669). Pursuant to this Limited Warranty, SONY will replace the product with a new or refurbished product.

Is stick drift common in PS5 controller?

Nintendo isn't the only company out there with joystick drift issues. JoyCons might be the highest profile controller to suffer from drift, but Sony's PS5 controllers can experience a similar plight. If your PS5 characters are moving on their own, there are some steps you can take to fix the drift.

Does GameStop fix stick drift for free?

A: Yes , drifting is a highly common isssue with all Nintendo switch joy-con but nintendo has a policy in place to repair if your request through their customer service for a fix free of charge. Was this answer helpful?

How long do PS5 controllers last before drift?

According to iFixit's YouTube channel, the PS5's DualSense controller is rated to last a little over 400 hours before the analog stick's sensors wear out and stick drift affects gameplay. 400 hours is not exactly a lot. Just consider that the average American plays games for 15 hours a week.

Why does my stick drift keep coming back?

There are multiple causes of stick drift. Sometimes it can be caused by damage—like dropping it—for example. Other times it can be caused by normal wear and tear. Fortunately, a lot of the time, it is simply caused by a buildup of debris in the sensor.

Does stick drift get worse over time?

Yes, wear and tear are expected to occur with time, even on the sturdiest controllers, but the longevity of the joystick can heavily depend on the games being played.

Is stick drift inevitable?

Nintendo also conceded that stick drift is inevitable, due to how analog sticks are designed.