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Is Ubisoft Connect hacked?

Gaming Company Ubisoft Confirms It was Hacked, Resets Staff Passwords. French video game company Ubisoft on Friday confirmed it was a victim of a "cyber security incident," causing temporary disruptions to its games, systems, and services.
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Why can't i log into Ubisoft Connect?

Make sure that Ubisoft Connect PC is not set to offline mode Using Ubisoft Connect PC in Offline mode may prevent you from being able to log in. Check whether Ubisoft Connect PC is running into connectivity issues Connectivity issues affecting your device can make you unable to log into the Desktop Application.
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Why is my Ubisoft account suspended?

To maintain the security of player accounts, we temporarily lock Ubisoft accounts as soon as fraudulent activity is detected. A permanent sanction may be placed on your account if repeated fraudulent purchase attempts are detected on your account.
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How long does Ubisoft lock your account?

To keep your account information secure, the system will automatically lock your account for approximately 20 minutes after 7 consecutive attempts to log in using the incorrect username and password combination.
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Is Ubisoft account same as Nintendo account?

Digital versions of a game, and any additional content, can be shared between any Nintendo Switch, as long as your Nintendo account is linked to your Ubisoft account . You will then be able to share any Ubisoft games or additional content attached to your Nintendo account.
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What to do when your Ubisoft Account gets Compromised

Do I really need a Ubisoft account?

To benefit from everything Ubisoft Connect has to offer, you need a Ubisoft account. However, you can also link any first party account (PSN, Xbox, Switch…) to your Ubisoft account in order to share progression on both and enjoy Ubisoft Connect content on any platform.
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How to bypass Ubisoft Connect?

To disable the Ubisoft Connect in-game overlay:
  1. Open the three-line menu in the top left corner of your screen.
  2. Select Settings.
  3. Under the General tab, uncheck Enable in-game overlay for supported games.
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How do I secure my Ubisoft account?

Go to the Ubisoft Account website, log in with your account details and navigate to Security Settings. Click on Activate 2-Step Verification. This will be send an email to the email currently associated with your Ubisoft account.
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Can you get banned on Ubisoft Connect?

We also strongly recommend that you activate 2-Step Verification to protect your account.In the event of a Terms of Use and/or Code of Conduct violation, disciplinary action may be taken. This could be in the form of a temporary lock, or permanent ban on your Ubisoft account.
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Can Ubisoft ban you?

You can request an appeal by contacting our Customer Support. Our agents will carefully review your case and notify you of their decision. Depending on the result of this analysis, the sanction will be either lifted or maintained.
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Can Ubisoft delete my account?

If you would like to permanently close your Ubisoft account: Head to the Account Information page. Scroll down to the Close your Ubisoft account section. Choose Close.
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Are Ubisoft servers down?

Service Status

There are currently no issues or updates to report.
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Why is Ubisoft shutting down servers?

"Closing the online services for some older games allows us to focus our resources on delivering great experiences for players who are playing newer or more popular titles," Ubisoft explained via an update on the company's blog.
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Why is my Ubisoft password not working?

Your Ubisoft account may have been compromised.To keep it safe, we ask you to reset your password in order to log back in. Please confirm your email address below, and we'll send you a link to set a new password.
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How do I update Ubisoft Connect?

Navigate to Downloads. Enabled by default. Disabling this option will stop automatic updates to your games. To manually update your game, select its tile in your library and then Update.
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How do I verify my Ubisoft Connect?

Head to the Account Management login page. Log in with your Ubisoft account information. You will be prompted to verify your account. Select Verify Now.
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Is Ubisoft Connect real?

Ubisoft Connect is the ecosystem of players services for Ubisoft games across all platforms. It aims at giving the best environment for all players to enjoy their games and connect with each other whatever the device. Ubisoft Connect is a free service available on all devices.
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Will Ubisoft remove games from Steam?

Update, July 12, 2022: Ubisoft has clarified that players who have purchased the affected titles will not lose access to those games. In a statment shared with IGN, the publisher said: "As stated in our support article, only DLCs and online features will be affected by the upcoming decommissioning.
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Why does Ubisoft Connect exist?

We want to provide a more consistent experience across multiple platforms, so we've created this new ecosystem to bring our players together across multiple screens and devices.
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How can you tell if Ubisoft email is legit?

Common ways to identify a suspicious email are requestion personal details, typos or very unusual grammar or phrases. If you receive an email like this, or any other suspicious email claiming to be from Ubisoft, please reach out to us.
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Why does Ubisoft Connect keep sending me security codes?

2-Step verification is an optional* security feature for your Ubisoft account. Once set up, every logins to your account or Ubisoft Connect PC on untrusted devices will have to be confirmed with a unique code. This code is randomly generated and sent to you via e-mail, SMS**, or is displayed on a mobile app**.
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What email does Ubisoft use?

[email protected] is our account support mailing email.
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Can you play Ubisoft games without connect?

All the games of Ubisoft have to open trough Ubisoft Connect, even when it was purchased trough Steam. Since it knows you activated the licence of a game, it will list it even if you log in on the mobile version of Ubisoft Connect. It is attached to your account on Ubisoft Connect.
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Can I play Far Cry 6 without Ubisoft account?

Yes, Far Cry 6 does require a Ubisoft Account to play, as it will need to be linked to your Ps4 account.
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What happens if you unlink your Ubisoft account?

You can unlink your accounts at any time. However, you will only be able to re-link the same account you had originally connected to your Ubisoft account. When you unlink an account, its name will remain visible in the Linked Accounts section of the Account information page.
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