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What are common problems with PS4?

United States
  • Console Overheating. Not Enough Air Circulation. Dirty Fan. ...
  • Console Can't Read Disks. Incompatible Disk. Damaged or Scratched Disk. ...
  • No System Audio. Sound Problems Caused by the TV. Loose Connections. ...
  • TV Image Flickering. Loose Connections. ...
  • Console Not Connecting to TV. HDMI in the Wrong Port.
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How do I know if my PS4 is going bad?

When booting your PS4, the LED light on the side of your console should momentarily pulse blue before changing to white. But if your console has a problem, the blue light will pulse continuously without turning white. This is usually followed by your PS4 inexplicably turning off.
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What is the average lifespan of a PS4?

On average, a PS4 can last 5 years at least. However, things could be different in certain cases. To make sure your PS4 can last longer, you need to take care of it in your daily life. In the following content, you can get some tips that can help extend the PS4 lifespan.
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What causes PS4 to stop working?

The problem is probably faulty firmware, a network issue, or overheating. You can solve this problem by giving your PS4 a rest so it can cool down. Also, avoid hard resetting your console because this can make it crash.
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What can a dirty PS4 cause?

The problem isn't just with dust itself — it's also with the way that dust gets into your console. Dust will clog up the ventilation system inside your console. This will cause overheating and reduce airflow through the system, which makes things even worse by increasing internal temperatures even more.
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Top 5 PS4 Problems With Solutions

Will cleaning a PS4 make it run better?

Physically Clean Your PlayStation 4

If you've had your PS4 for some time, chances are that dust and other grime have built up inside. This can deteriorate performance if left unchecked—with more heat trapped in the system from the debris, the system fans have to work harder, decreasing overall efficiency.
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What happens if you never clean your PS4?

It's essential to clean the outside of the console and its internal components to prevent long-term damage to the hardware. Those who fail to take action will notice their PS4 isn't performing well, and the console will frequently become hot or even break down.
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Is PS4 having issues right now?

All services are up and running.
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Will GameStop fix my PS4?

Need your console or controller repaired? We can fix it! Just bring your eligible products into any GameStop store and we'll take care of the rest.
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Can a PS4 be repaired?

If you do manage to isolate an issue with the PS4 hardware, contact PlayStation customer support, or take your console directly to an official Sony retail store, as they can sometimes provide on-site repairs or replacements. If there isn't a store available in your area, you'll likely need to ship your console to Sony.
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Is PS4 still good in 2023?

We wouldn't recommend paying more than $200 for a PS4 in 2023. With a PS4, you can still enjoy cross-play with PS5 players in many games. Plus, you can take most of your games with you when you upgrade to a PS5 (either through backward compatibility or free upgrade offers).
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How much longer will PS4 be around?

Support for the PS4 is still going in 2023. Sony has yet to put all its eggs in the PS5 basket and fully commit to supporting the next-gen system.
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How do I know if I need a new fan in my PS4?

The first test would just be to spin the fan and see if it spins freely. Most faulty fans have a bearing that goes bad. If you spin it and it doesn't spin completely free then it may have a problem.
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Why is my PS4 very slow and freezing?

Here are the possible reasons for PS4 running slow and lagging and even freezing at times. Poor or slow internet connection. Lack of enough space in the hard drive or fault hard drive. Dust accumulation and poor ventilation on the console.
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What is the blue light of death on PS4?

The blue light of death could mean that your power or HDMI cables are damaged or faulty. Here's how to find out if that's the problem. Press and hold the Power button until your PS4 beeps twice and turns off. Disconnect all your PS4 cables.
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What can I do to fix my PS4?

How to fix a PS4 that won't start or turn on
  1. Unplug the power cable. To manually restart your console, follow these steps:
  2. Check your device for damage. ...
  3. Try a different power outlet or cable. ...
  4. Clean your console. ...
  5. Restart your device in Safe Mode. ...
  6. Factory reset your device.
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Can you trade in a used PS4 at GameStop?

GameStop offers the opportunity to trade in your used games, accessories, and consoles for in-store credit.
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Can you return a broken PS4 to GameStop?

All new, non-defective electronics that are not returned in their original unopened packaging will not be eligible for a refund or exchange. Defective merchandise (other than PCs) can be returned or exchanged within their applicable return period. Used defective items can be exchanged within 30 days.
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Whats happening with the PS4?

Sony has informed its manufacturing partners that production of the PS4 console will continue throughout 2022. As Bloomberg reports(Opens in a new window), Sony never officially stated when PS4 production would end, but "people familiar with the matter" said the end of 2021 was Sony's previous cutoff date.
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How to reset PS4?

2 Ways Factory Reset PS4
  1. Go to "Settings" > "System" on your PS4 main menu.
  2. Scroll down to the bottom and select "Initialize PS4".
  3. Choose "Full" factory reset and then hit "Next".
  4. Confirm your factory reset by selecting "Yes".
  5. Wait for the factory reset process to be completed, which may take up to several hours.
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What is error code WS 37469 9 on PS4?

Failed to connect to the server. Check the PlayStation™Network status page. Turn off your router, wait at least 5 minutes, then restart it.
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