What causes a gift card not to work?
Why do some gift cards not work?The most common reasons are insufficient funds, an inactive card, the cashier using the card the wrong way, or simply you using your Visa gift card at an invalid place.
What to do if your gift card won't activate?Call customer service if you run into trouble.
If you can't figure out if you need to activate the card or not, or if you have any difficulty inputting your information over the phone, call the customer service number located on the back of the card.
Can I return a gift card if it doesn't work?Absolutely – your best chance of being able to return gift cards is when you have a receipt. While not all retailers will allow the return or exchange of a gift card, a return is usually only possible with a receipt.
What does it mean when a gift card is not active?If you see a message that says that your card has not been properly activated, it might not have been activated by the retailer who sold the card. The best option is to go back to the retailer and try to resolve it with them.
What to do when a new gift card doesn't work
How do I know if my gift card is still working?You can usually check the back of your gift card to see when it will expire. This will display the date when your gift card can no longer be used. If you cannot see this, you can call up the customer service number on the back of your gift card and ask.
What if a gift card wasn't activated by a cashier?If a store did not activate your gift card, you can contact customer service directly and ask them to activate it. You might also be able to contact the store directly, either by phone or email, and ask them to activate it.
How do you fix a broken gift card?What do I do if my gift card is damaged? On some occasions, shops may refuse to accept any damaged gift cards – this includes damage to any “scratch-off” sections or stickers! In these cases, it's best to contact the retailer and ask them to replace the damaged card or voucher. They'll normally be willing to do this.
How long does it take for a Visa gift card to activate?Most of the time, a card will be ready for purchases immediately after activation. In some cases, it may take up to 24 hours. If you purchased the gift card, hold on to the receipt in case the card gets lost, stolen, or you have trouble activating it.
What are the rules for Visa gift cards?Because a Visa gift card functions like a credit card, it can be used anywhere that Visa cards are accepted, including online purchases—though it will likely need to be registered online or by phone prior to use.
How long can a gift card be inactive?Federal Law Offers Protections
Under the law, a gift card cannot expire until at least five years from the date it was activated. The law also places general limitations on fees.
Do I need to activate my gift card before using it?Most Gift Cards come ready to use. If activating your Gift Card is required for use, then it will come with instructions for how to do this. We also recommend that you sign your name on the back of the Gift Card, and that you record the following information in case it's ever lost or stolen: Gift Card number.
Why is Walmart not accepting my gift card?If your Card is declined, you should check your balance either at www.walmartgift.com or by calling us at 1-866-633-9096. If you have sufficient funds remaining on your Card, please consider that the merchant may be adding a tip or some other amount to the transaction total.
What demagnetizes a gift card?Coming into contact with refrigerator magnets, clasps on wallets, and magnets on the back of tape measures and flashlights can demagnetize a credit or debit card. When you place your card in your wallet, but sure not to rub it up against the metal clasp and place it as far away from it as possible.
Why is my one for all gift card not working online?There could be several reasons why this happened. Please check: - That you know your balance, and it is more than or equal to the amount you're trying to spend. - The One4all Gift Card hasn't expired (check the Valid Thru date on the front of the card).
How do I activate my prepaid Visa gift card?
- Note the Web address for activation on the prepaid card's packaging, or on the sticker pasted on the front of the card.
- Open a Web browser and enter the activation URL into the address bar. ...
- Click the “Activate Card” option. ...
- Type the prepaid Visa card number into the corresponding input boxes.