What does PS5 controller warranty cover?

All game controllers from PlayStation come with a 1-year warranty that covers manufacturing defects, including issues like stick drift.

How does PS5 controller warranty work?

Sony Interactive Entertainment LLC ("SIE LLC") warrants to the original purchaser that this product shall be free from defects in material and workmanship for a period of one (1) year from the date of purchase. This warranty does not apply to any consumables (such as batteries).

How do I claim warranty on my PS5 controller?

You must visit playstation.com/service or call 1-800-345-7669 to receive a return authorization and shipping instructions. A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE.

Will PlayStation replace my PS5 controller?

The PlayStation 5 DualSense controller is under warranty for one year after the purchase of it or the PS5 it came with - as long as it's under warranty, you can contact Sony and request your controller to be serviced.

What is the warranty on the PS5 edge controller?

Sony offers only a one-year warranty for the Edge. At more than double the cost of a new DualSense controller, the Edge is a tough sell, and for most people, it probably doesn't make a lot of sense.

This Will Void Your PS5 Warranty

How long does it take for Sony to replace PS5 controller?

How long does a repair or replacement take? We want to get you playing again as soon as we can, so we aim to return your repaired or replaced item within 15 days of receiving it.

Do I need to register PS5 controller for warranty?

It doesn't require product registration again. Warranty period of one year extended warranty service shall be started when original one year warranty period ends.

How do I return a broken PS5 controller?

Will Sony replace my PS5 controller drift?

Sony releases firmware for the PS5 DualSense Controller to add features, fix bugs, or deal with issues. If the PS5 Controller Drift is due to a hardware issue, then Sony can fix it in the firmware.

How do you fix a broken PS5 controller?

Locate the small reset button on the back of the controller. Use a small tool to push the button inside the hole. Hold the button down for roughly 3–5 seconds. Connect the controller to your PlayStation®5 console using the USB cable that came with your console, and press the PS button.

Does taking apart a PS5 controller void warranty?

Now that we've told you some possible ways to fix the problem, you also need to know what not to do. First, don't take your PS5 controller apart. If you do, you will void the warranty, meaning that you can't return the DualSense to Sony for a replacement.

Will Sony fix stick drift?

Sony will fix your PS5 controller's stick drift (if you're still under warranty) If the parts are worn out, the repair becomes quite a bit more complicated. If you have experience with soldering, you might be able to work on it yourself.

How do I fix my PS5 controller stick drift?

How long do you have to return a PS5 controller?

For an order of a refund-eligible item, you have 30 days from the date your item ships to initiate a return. For instructions on how to initiate a return, please visit Cancellation, Returns & Refunds FAQ page.

How often should I replace my PS5 controller?

The PlayStation 5 DualSense controller isn't made to last.

The investigation reveals that the sticks included in the DualSense will roughly expire after 2,000,000 cycles. Clicking in the sticks are only expected to last 500,000 cycles.

Do PS5 controllers suffer from drift?

New generation, same old controller drift problems. The PS5 DualSense controller is full of impressive features and next-gen bells and whistles, but even these can't save the controller from the age-old problem of drifting.

Can I return a PS5 controller to target without a receipt?

Some items sold by a Target Plus Partner have a modified return policy on Target.com. Items that are opened or damaged may be denied a refund. In-store returns without an eligible receipt will be denied. Some items, such as electronics, may have a shorter return window.

Does GameStop do controller repairs?

Need your console or controller repaired? We can fix it! Just bring your eligible products into any GameStop store and we'll take care of the rest.

What does Sony warranty cover?

(for U.S. purchases) warrants this product ("Product") against defects in material or workmanship for two (2) years from original retail purchase when purchased directly from Sony or a Sony Retailer.

Are PlayStation controllers under warranty?

Do PlayStation Controllers Have a Warranty? Playstation controllers and consoles come with a manufacturer warranty that covers defects in material and workmanship for one year from the date of purchase.

Can you buy PS5 warranty after purchase?

When can I purchase a plan? PROTECT plans for most eligible models must be purchased within 365 days of purchase of your product. PROTECT PLUS plans for most eligible models must be purchased within 90 days of purchase of your product.

What happens if your PS5 controller stops working?

If the problem persists, try soft resetting your DualSense controller. To do that, press and hold the PS button for 10 seconds until the light bar turns off. Wait another 10 seconds and press the PS button again to turn the controller back on. If that fails, you must hard reset the PS5 controller.

Does Gamestop fix controller drift?

A: Yes , drifting is a highly common isssue with all Nintendo switch joy-con but nintendo has a policy in place to repair if your request through their customer service for a fix free of charge.

How long do PS5 controllers last before stick drift?

According to iFixit's YouTube channel, the PS5's DualSense controller is rated to last a little over 400 hours before the analog stick's sensors wear out and stick drift affects gameplay.