What does Xbox controller warranty cover?

For covered controllers and consoles, you get up to two replacements of a standard controller or one replacement of an Elite Series 2

Elite Series 2

The Xbox Elite Wireless Controller Series 2 is a performance-class controller designed to meet the needs of competitive gamers. Get to know your controller and how to customize it to your gaming style. The Xbox Elite Wireless Controller Series 2 is compatible with all Xbox One and Xbox Series X|S consoles.

https://support.xbox.com › help › get-to-know-elite-series-2

Get to know your Xbox Elite Wireless Controller Series 2

controller, and one replacement of the console – no deductible required.

How does Xbox One controller warranty work?

If you notice a defect with your Xbox One controller that occurs within 90 days after your purchase date, you can contact the manufacturer with your warranty information to get a replacement controller.

Does Xbox do free controller repairs?

If it's within warranty, repairs are free. If your device is out of warranty, you'll be charged a repair fee.

What is the standard warranty on a Xbox One controller?

Xbox consoles and official controllers ship with a limited manufacturer's warranty period of one year. This warranty covers issues pertaining to an original manufacturing issue at the plant but does not cover normal wear, cosmetic damages, and other issues.

How do you know if your Xbox controller has warranty?

Sign in to account.microsoft.com/devices with your account. Select the device that you want to check the warranty on. In Device coverage, you'll see what kind of warranty coverage your device has and how much time is left.

Unedit: a rant on Microsoft’s horrible (US) warranty policy with Xbox controllers

Where can I take my Xbox controller to get fixed?

Visit your local uBreakiFix by Asurion or Asurion Tech Repair & Solutions store, and let our experts help repair your Xbox controller quickly.

How long does Xbox controller replacement take?

After the service center receives your non-working accessory, a replacement will be shipped to you within 14 to 21 business days. Return shipping is free of charge. That is also for accessories under warranty.

Can you replace Xbox One controller?

If your controller isn't working and needs replacing, enter the controller's serial number at the bottom of this page. You can find the serial number inside the battery compartment, below the barcode.

Does GameStop do controller repairs?

Need your console or controller repaired? We can fix it! Just bring your eligible products into any GameStop store and we'll take care of the rest.

How do I fix my Xbox controller from drifting?

What do you do when your Xbox One controller is not working?

What are common faults in Xbox controller?

The most common problems related to the Xbox controller are connection issues. Sometimes, you may find your controller not connecting or not maintaining connection. Your Xbox One console says that your controller isn't connected or isn't responding to controller commands.

What is the average lifespan of a Xbox One controller?

They have a built-in obsolescence of about 4–5 years. Any longer than that and you've done well.

Do you need proof of purchase for Xbox warranty?

Before we can update your warranty, you will need the following: Your sales/purchase receipt from an authorized Surface or Xbox retailer.

What voids Xbox warranty?

A broken seal doesn't affect your warranty coverage; however, opening and modifying a console to disable security, gain an unfair in-game advantage, or degrade other users' gaming experiences will void your warranty. If you open and damage your console, your warranty won't cover any damage that you cause.

How to register Xbox One controller warranty?

Can I return a broken controller to GameStop?

Defective merchandise (other than PCs) can be returned or exchanged within their applicable return period. Used defective items can be exchanged within 30 days.

Can I trade in a broken controller to GameStop?

Yes, GameStop does buy broken consoles, controllers, and accessories for either cash or store credit but they charge you a refurbishment fee which is usually around sixty dollars. There are conditions though. The product has to have it's original serial number. It cannot be worn off, faded, torn or scratched off.

Does GameStop fix controller drift for free?

A: Yes , drifting is a highly common isssue with all Nintendo switch joy-con but nintendo has a policy in place to repair if your request through their customer service for a fix free of charge.

Do new Xbox controllers have warranty?

Xbox controllers are highly technical devices all their own that can experience internal malfunctions and wear and tear, just like the console itself. The standard warranty coverage period for Xbox controllers is 90 days.

What's the rarest Xbox One controller?

The Launch Team Edition controller is the rarest Xbox One controller available, as it was not available to the public. The controller was only distributed to select Microsoft employees that worked on the Xbox One.

Why does my Xbox controller keep breaking?

One is something as simple as low batteries. A more common cause is dust or debris inside your controller. Over time, that grime can build up and affect the electrical components. Analog stick drift can also be caused by damage to your controller, either from someone dropping it or excessive wear and tear.

What is the recall on Xbox controller?

Hazard: The battery chargers can overheat and damage the XBOX ONE video game controller, posing a burn hazard to consumers. Consumers should immediately stop using the recalled battery chargers and contact the charger manufacturer Performance Designed Products to return the chargers for a full refund.

How long does Microsoft take to repair controllers?

It's actually 14 to 21 business days for an official repair or replacement from Microsoft, and this does include shipping time.

Will Microsoft fix my controller?

Microsoft does not offer a repair service for controllers. If it is in warranty they replace it.