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What happened with EA Play?

The EA Play Hub has been retired. Instead you can directly download your games and trials directly through the Store on your console by searching for the game that you would like to download and install.
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Why can't i access EA Play?

You can't access online play if your account is suspended or banned. This happens if you broke the rules in the EA User Agreement. Check My Ban History to see if your account is currently suspended or banned. If you think you were suspended or banned by mistake, let us know.
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Why was EA Play cancelled?

First revealed by IGN, EA's decision to cancel EA Play 2022 was apparently because "things aren't lining up to show you everything on one date." This could genuinely be the case as the publisher may shift towards Sony's method of focusing on one game at a time, although a number of publishers have been ducking out of ...
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What is the deal with EA Play?

EA Play* is the ultimate game membership for anyone who loves Electronic Arts games. Don't just get the game. Get more from your game – more rewards, more member-only content, and unlimited access to more top titles for just $4.99 a month.
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What has replaced EA Play?

Electronic Arts have formally launched their new store client doodad after a long open beta, replacing the much-maligned Origin with something they refer to as "the EA app" (its actual name is only "EA"). They say it's faster and better.
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What is EA Play? EA's new game subscription explained

Is EA Play no longer supported?

The EA Play Hub app is no longer supported on PlayStation. This doesn't affect which games you would have access to, but you would instead need to download them through the PSN store rather than the app.
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What is EA Play called now?

EA Access and Origin Access just got a new name and even more great benefits. Start getting more from the games you love. We've got some big news, starting today EA's two game membership services – EA Access and Origin Access – are now EA Play*, and Origin Access Premier is EA Play Pro.
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What happened if you cancel EA Play?

If you cancel, you'll lose all EA Play benefits (access to the Play List, you won't continue to accumulate in-game member rewards, etc.)
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Can you still play games on EA Play?

As long as you're a member you can play any game in the Play List as much as you want!
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Is EA Play free with Game Pass?

Yes! Your Xbox Game Pass subscription gives you a full EA Play membership, which includes 10% off of full games, DLC, and more. Game Pass Ultimate members can use their discount in the Microsoft Store or the EA app Store, while Game Pass for PC members can only use their discount in the EA app Store.
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How do I get my EA Play back after canceling?

If you used to have EA Play but cancelled your membership, you'll see your status as Cancelled. You'll have the option to Renew Membership to join again.
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Why is EA banning accounts?

Why do people get banned or suspended? We'll take action on accounts when we see any content that's inappropriate or when there's evidence of cheating. We'll also take action against any account that is posting vulgar, threatening, or harassing content in any EA game or on any EA website.
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What game did EA lose?

FIFA and video game publisher EA Sports broke up in May, spelling the end of their hit soccer-game collaboration.
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Why won't EA Play work with Game Pass?

If you're an Xbox Game Pass Ultimate or PC Game Pass member, you'll need to link your Xbox and EA accounts and make sure that you have installed the EA app, now in beta, to enjoy EA Play titles on PC. The Xbox app for Windows will walk you through the setup process if you don't already have both.
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Why can't I pay on EA Play?

Make sure you have enough to cover any additional fees. Check if your prepaid card has a single transaction limit. Some may have spend limits per purchase. Try removing your payment method, then adding it back to your EA Account before attempting your purchase again.
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What happened to EA Play on PlayStation?

The EA Play Hub has been retired. Instead you can directly download your games and trials directly through the Store on your console by searching for the game that you would like to download and install.
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Is EA having problems?

No, we are not detecting any problems with EA Servers right now. EA Servers last experienced an outage on Tuesday, April 4, 2023 and it lasted about 1 hour.
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Is EA Play offline?

Re: EA Play in offline mode

If you wish to use EA Play games through Game Pass then you will need to be online. If you have EA Play through the EA App or Origin then you can play it on both.
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Is EA Play still on Xbox?

If you're a member of Xbox Game Pass Ultimate, you have access to EA Play for Xbox and EA Play for PC.
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Is EA Play subscription worth it?

EA Play is overwhelmingly worth the money, even if you only subscribe to one month. Worth mentioning that if you find enough enjoyment from a couple of months of EA Play, then you should strongly consider the annual subscription.
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How do I check my EA Play subscription?

Log in to account.microsoft.com. Click Services & subscriptions. Click Payment & billing under EA Play.
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Is it possible to refund EA Play?

You may return eligible EA full game downloads (PC or Mac) and participating third-party titles purchased on the EA app or Origin for a full refund. You can make a refund request: Within 24 hours after you first launch the game. Within 14 days from the day you bought it, if you have not launched the game.
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Is Origin becoming EA Play?

Simply dubbed the EA app, the "new, enhanced PC platform" will see Origin, which launched in 2011, slowly phased out. Access to games and content, plus progress, achievements, cloud saves and friends lists and other data pertaining to Origin accounts should transfer seamlessly over to the EA app.
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Why is FIFA ending with EA?

The end of the deal with FIFA came after the football body reportedly raised its licensing fee demand from $150 million a year to $250 million — bring the total for the mooted four-year contract to $1 billion.
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Did EA servers shut down?

Every EA Game Being Shut Down in 2023

Just a day later, on January 19, EA is shutting down its online servers for a selection of Xbox 360 and PS3-era titles.
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