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What happens if your Nintendo Switch controller stops working?

Try pressing the SYNC Button on each of your controllers several times and check if this resolves the issue. * Pressing the SYNC Button will interrupt the controller's wireless communication with the console. Reconnect the controller by pressing one of the directional or A/B/X/Y Buttons.
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Why did my Switch controller stop working?

Check your controller's batteries

Make sure you've given your controllers time to charge (allow 6 hours or until the orange light at the top of the controller turns off). If they're still not connecting, you may need to replace the battery in your console or controller.
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How do I fix my Switch controller?

Recalibrate Your Control Sticks

This is easy to fix by recalibrating your control sticks in the Switch settings. Go to the Home page and select System Settings > Controllers and Sensors then scroll down to Calibrate Control Sticks. Follow the onscreen instructions to recalibrate your control stick.
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How do you know if your Switch controllers are dying?

To view the battery life for each paired controller:

From the HOME Menu select Controllers. The approximate battery life will be displayed for each controller that is paired to a Nintendo Switch system.
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Is Nintendo fixing Joy-Cons for free?

Although Nintendo has offered free repairs for out-of-warranty Joy-Cons in North America, Latin America, and France, it never extended the policy to the UK, Switzerland, and all of the EEA until now.
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How To FIX JoyCon NOT Detected by Nintendo Switch in Handheld Mode!

How much is replacement Joy-Con?

Nintendo is dropping the price of buying a single Joy-Con controller down to $39.99. That's $10 less than the $49.99 the company originally charged for single controller replacements.
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How long is Joy-Con repair?

How long does a Joy-Con repair take? The general consensus indicates that Joy-Con repairs by Nintendo can take anywhere from 3 days to a month. If it turns out your Joy-Con issues aren't covered by Nintendo or you need it faster, we can help.
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Can you replace Joy-Cons on Switch?

Nintendo now even has a dedicated area of its support website for Joy-Con repair requests: just fill out the form and Nintendo will coordinate your return, confirm that the controllers have the issue, and either repair or replace the controllers.
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How many years should a Switch last?

The idea of the Switch, however, has remained the same. Its models mainly use the same type of CPU and GPU, too. As I discussed with former Nintendo president Reggie Fils-Aimé, the Switch seems due for some sort of upgrade... but according to Nintendo, the Switch's life cycle could be as long as 10 years.
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How long do controllers last?

In general a controller should last as long as the console. It should be resistant to dust and scratches and not feel cheap. If you are playing a button mashing game like Street Fighter expect it to last a couple of years.
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Do Switch controllers lose their charge?

Nintendo Switch Pro Controller

If not charged for an extended period of time, the battery may lose its ability to retain charge. * If the usage time after a full charge reduces dramatically, or if your battery can no longer retain charge at all, it means the battery is reaching the end of its life.
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How do I get my Switch controller back to normal?

On the left side of the screen select a controller, then select Change. Select Control Stick Settings. Select Change Orientation. Select Back, then select Done to confirm.
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How do you fix a Nintendo Switch controller that won't connect?

What to do
  1. Reset the Pro Controller by pressing the SYNC Button once, then press any other button, such as the A Button on the controller to power it on again.
  2. Use a different USB port on the dock.
  3. Use a different USB charging cable.
  4. If possible, use a different dock. ...
  5. Pair the Pro Controller wirelessly.
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Why won't my Nintendo Pro controller turn on?

If the recharge LED remains lit while the AC adapter is plugged in, but the player LEDs do not turn on, allow the Pro Controller to charge for at least 15 to 30 minutes. Then pair it to the console. If the recharge LED does not turn on at all, test the AC adapter by connecting it directly to the console.
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What causes stick drift?

The main natural cause for controller drift is dust and other debris. Things like food particles, pet fur, and dead skin can accumulate inside your controller and cause it to drift. The other reason your controller might start developing drift is natural wear and tear.
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What is a controller drift?

For the uninitiated, controller drift is the terminology for joysticks that take on a life of their own, wrestling control away from the user. Sounds familiar? Related: The Best Controllers For Fighting Games. Ironically, frustratingly, it's a modern issue, as it rarely occurred in older consoles.
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Will Nintendo fix drift?

So, if you do have problems with Joy-Con drift (or other issues) contact support.nintendo.com. One thing to bear in mind, though, is that although the repair might be free, you may be required to pay the postage to send your controller to Nintendo's repair service, which has irritated some.
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Why is my Joy-Con not working horizontal?

On the left side of the screen select a controller, then select Change. Select Control Stick Settings. Select Change Orientation. Select Back, then select Done to confirm.
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How long does it take to get Joy-Cons repaired?

How long does a Joy-Con repair take? The general consensus indicates that Joy-Con repairs by Nintendo can take anywhere from 3 days to a month. If it turns out your Joy-Con issues aren't covered by Nintendo or you need it faster, we can help.
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Does buying new Joy-Cons fix drift?

Send it to Nintendo For Repair/Refund

Since the issue is widespread, Nintendo actually offers to fix Joy-Con drift for free (and has allegedly fixed the issue on newer Joy-Cons).
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How long is Switch warranty?

Nintendo systems carry a standard 12-month warranty, which is one of the longest standard warranties in the video game industry. Games and accessories sold individually carry a three-month warranty. Please see the Complete Warranty Text for full warranty details.
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Do all Nintendo controllers drift?

Drifting is a problem that is undeniably common in the Switch's Joy-Con, but it can also affect Pro Controllers as well. That's not to say Nintendo's products are cheap or shoddy universally; drift is an issue that can affect any controller on the market – even the mighty Xbox One Elite Controller isn't safe.
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