What if I buy a game on Steam and I don't want it?

You can request a refund for nearly any purchase on Steam—for any reason. Maybe your PC doesn't meet the hardware requirements; maybe you bought a game by mistake; maybe you played the title for an hour and just didn't like it. It doesn't matter.

What if I buy a game on Steam and I don't want it?

Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours. Even if you fall outside of the refund rules we've described, you can submit a request and we'll take a look at it.

Can I refund a Steam game and buy it again?

Can I get a refund and repurchase it at the sale price? Yes; if you have not already requested a refund make sure the purchase is eligible and submit a request here. Please note that approved refunds may take up to 7 days to process.

How do I cancel a game I bought on Steam?

How to refund games on Steam?

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Why won't Steam give me a refund?

You can't get a refund if you received a game through a third-party site or other means. You need to submit the refund request within 14 days of purchase. Any purchased game can only have two hours of playtime on it. You can request refunds on in-game purchases or subscriptions, typically within 48 hours of purchase.

How do I ask for a refund?

Can I cancel a game purchase?

If it's been less than 48 hours since you bought an app or made an in-app purchase: You can request a refund through Google Play. If you bought movies, books, or other content: You may be able to request a refund more than 48 hours after your purchase (check policy below).

How many refunds does Steam allow?

Is there a limit to how many games you can refund? No. You can request as many refunds as you want through Steam, but if Valve believes you're abusing the system, it can revoke your right to request future refunds.

How do I reverse a Steam refund?

You also have the option to cancel your Steam refund request. To do so, go to the help page mentioned above again and simply cancel your request. The game will remain in your account and won't be refunded. However, this is only possible if the refund hasn't yet been processed by Steam.

When you buy a game on Steam is it permanent?

Any game you buy in steam stays with your account till eternity. Once you buy a game on steam, you can download it right away, years later, you can delete and reinstall it as much time as you want to.

Can you refund a game after 2 hours?

Steam's policy is that you can get a refund on any game you purchase if you get it within 14 days of purchase and if you have played it for less than 2 hours.

Can you refund a pre purchased game?

PlayStation Store refunds can be issued for pre-ordered content, as long as the request is made before the release date, or within 14 days of purchase, and the content has not started to download or stream.

Does deleting a game cancel subscription?

Manage your subscriptions on Google Play. Important: When you uninstall the app, your subscription won't cancel. On your Android device, go to your subscriptions in Google Play. Select the subscription you want to cancel.

How long after buying a game can you refund it?

Where Refunds Apply. The Steam refund offer, within two weeks of purchase and with less than two hours of playtime, applies to games and software applications on the Steam store.

How do I apologize for a refund?

Hi [Name], We're so sorry to hear you're not happy with your product, but we also fully respect your decision. We've processed your refund request, and you should expect to see the amount appear in your bank account in the next couple of business days. Once more, we apologize for the inconvenience this has caused you.

Is it OK to ask for a refund?

Remember that it is reasonable to ask for a refund and that there is nothing intrinsically rude in doing so. You can be polite.

How do you say no refunds nicely?

Start by acknowledging the refund request and your steps in determining if it was valid. Then explain your decision to deny the refund. Use active language like, "I looked into your situation and our refund policy does not allow one in this case." Consider indicating that you spoke to a manager to add to the authority.

Will Steam ever deny a refund?

It is worth noting that although Valve is pretty relaxed about Steam refunds you can still be denied a game refund request if the company suspects that you are abusing the system. So don't go requesting refunds constantly or trying to use the system to speedrun games and then ask for a refund.

How long does it take to get refund money Steam?

After the refund has been accepted its still the same as always. If you refunded to your Steam Wallet the money is available in about 24 hours, refunds to outside payment sources like PayPal or bank account may take up to 14 days.

Can I sell my game on Steam?

Steam items, in-game items and extra copies of games (referred to as Steam Gifts) are tradable. To be sure if an item is tradable, please go to your Inventory and select the item and read the item details. The "Tags" section will indicate if it is tradable or not.

Can you refund 5 hours played on Steam?

If you haven't played a game for more than two hours and the purchase was made no more than 14 days ago, you can request a refund from Steam.

What happens if a Steam game goes on sale just after you bought it?

I recently purchased a game that is now on sale. Can I refund the difference? We are unable to refund the difference in price; however, you may request a refund for the initial purchase and repurchase the game at the current sale price.

How much does it cost to keep a game on Steam?

As long as your game complies with the Steam Terms of Service, you will only need to create an account and pay a one-time fee of US$100 to publish your game on Steam.

Can you buy a game on Steam and keep it private?

Click on the Game Details status—this will display a drop-down menu with various options. In the Game details menu, set your game privacy to Private. Your friends will no longer be able to see the games in your Steam account or elsewhere.