What if I never received my TCGplayer order?

TCGplayer Customer Service will offer you a full refund for the missing parcel with the understanding that if the package is successfully delivered to you at a future date you will mark the order as "return to sender" and place it back into your mailbox.

What if I didn't receive my order on TCGplayer?

If your buyer doesn't receive their package by the end of the Estimated Delivery Date quoted on TCGplayer—12-15 business days for Standard Domestic Shipping or four business days for Expedited Domestic Shipping—you should submit a case with USPS either via their online form or by calling 1-800-ASK-USPS (1-800-275-8777) ...

Does TCGplayer refund money?

1) If you are not satisfied with the condition of any single cards you have received, simply contact the seller within 48 hours of receipt. The seller will either issue you a partial refund or ask that you return the item for a replacement or full refund.

Does TCGplayer really take 12 days?

Domestic Standard (12-15 Business Days)

Domestic standard shipping is available on all orders. Packages sent via domestic standard shipping are expected to be shipped by the seller within two business days and received by the buyer within 12-15 business days of the initial purchase.

Can you trust sellers on TCGplayer?

Whether you're a Seller or a Buyer on TCGplayer, you are 100% protected.

Stop Using TCGPlayer NOW!!!

How long does a seller have to ship on TCGplayer?

SHIPPING EXPECTATIONS

All orders should be shipped to customers within 48hrs. All orders must reach the Buyer within the quoted time frame of 12-15 business days (standard shipping) and 3-4 business days (expedited shipping).

What happens if you get scammed on TCGplayer?

As a Buyer, if the order you receive is different from what you purchased, our team will help you get a refund or replacement. Simply follow our Buyer Safeguard.

Does TCGplayer scan fake cards?

TCGplayer Buyer Safeguard

Our expert team will review the card to determine if it is indeed counterfeit through a series of tests. If it is a counterfeit, we'll work directly with the seller to resolve this issue. Our expert team checks every card we ship through TCGplayer Direct.

Can you get banned from TCGplayer?

Violation of our Terms of Services may result in a termination by TCGplayer.

How do I get a refund from item not received?

File a dispute online or by phone with your credit card company. To protect any rights you may have, also send a letter to the address listed for billing disputes or errors.

How do I escalate an issue with TCGplayer?

See the “Escalate This Thread” button within the message you have open with your buyer and fill in any relevant details. Once you've done that, a member of our Customer Service team will review the feedback and then message you with steps on how to resolve the issue.

Can you track orders on TCGplayer?

Simply go to the Orders tab in your Seller Portal to get started.

Does TCGplayer direct use USPS?

TCGplayer makes it easy for Marketplace Sellers to export shipping information and use it with most popular shipping platforms, including USPS, Stamps.com, FedEx and Endicia.

What delivery service does TCGplayer use?

The form is simple enough to fill out; just plug the information that TCGplayer provides into the fields, and click through to get to the shipping information. The carrier will be USPS, the service type will be First-Class Mail (2-5 days), and the package type will be Package/Thick Envelope.

Does TCGplayer take a cut of sales?

All online purchases that are processed and protected by TCGplayer.com through either the TCGplayer Marketplace or your custom website include a 2.5% Pro fee. When customers purchase items through your website, you're only charged that 2.5% fee and a transaction processing fee.

Is it illegal to sell fake trading cards?

It is absolutely illegal to knowingly sell any counterfeit item, even selling it as as counterfeit and stating that it's fake as you wouldn't own the copyright for the product and are still making money off of it.

Does TCGplayer report to IRS?

Does TCGplayer report to IRS? This means that everyone who sells at least $600 worth of goods on any online marketplace — including TCGplayer — will have their sales reported to the IRS.

What is the rarest Pokémon card?

Even outside of a Gem Mint score, Illustrator Pikachu is the rarest card in existence, with only 39 being distributed following a series of contests in the last 1990s.

Can I get money back after being scammed?

Contact your bank immediately to let them know what's happened and ask if you can get a refund. Most banks should reimburse you if you've transferred money to someone because of a scam. This type of scam is known as an 'authorised push payment'.

What to do if you accidentally got scammed?

What happens after I get scammed?

Start by securing any accounts that the scammer may have access to. Then, freeze your credit and contact your bank or financial institution and any impacted companies to alert them of the crime. Finally, you may need to file a report with your local police department and the Federal Trade Commission (FTC).

Is it safe to buy off of TCGplayer?

Your Order Is Secure with TCGplayer

We care about your security on our site, so TCGplayer is proud to be 100% PCI compliant. We use internet standard 128-bit secure encryption technology for all checkout pages (HTTPS).

Do you have to be 18 to sell on TCGplayer?

You must be at least 18 years old to buy or sell on TCGplayer.com and affiliated websites.

Is buying cards off TCGplayer legit?

“Everything has been A-OK so far”

TCGplayer is a nice place to shop for and find information on various trading card games (TCG). There are a lot of different third party vendors, similar to the Amazon Marketplace. You can look up their ratings and reviews to decide who you trust to make purchases from.