What if my NEXUS renewal is denied?

Appeal to the Canada Border Services Agency

If the Canada Border Services Agency (CBSA) rejects your application or cancels your membership, you may request a review of our decision. You must submit your request within 90 days of the rejection or cancellation becoming effective.

Why would NEXUS be denied?

In case you have any criminal records or violation of any laws, regulations and policies, you might be denied from the Trusted Traveler Program. The NEXUS traveler program has one of the strictest criteria for selection.

How long does it take to reapply for NEXUS?

Renewal applications and requests for NEXUS card replacements may be processed within 30 days. The estimated processing time only applies to properly completed applications and does not include the time for postal delivery or to schedule an interview.

What disqualifies you from a NEXUS card?

You may not be eligible for participation in the NEXUS program if you: Provide false or incomplete information on the application; Have been convicted of any criminal offense or have pending criminal charges, including outstanding warrants (to include driving under the influence);

How long does it take to get conditional approval for NEXUS renewal?

There are many factors that determine the length of time for an application to be conditionally approved. Each application is processed individually but typically it takes 4-12 weeks.

If You're Trying to Get a NEXUS Card...

Do you need an interview for NEXUS renewal?

You must complete an interview at a NEXUS enrolment centre to finalize your membership. Once the program conditionally approves your application, they will invite you to schedule an interview. Check your Trusted Traveller Programs System account for the invitation.

How long after NEXUS expires Can you renew?

Your membership expires on your birthday; you can renew your NEXUS membership up to 3 mnths before it expires and it will be extended for another 5 years from your next birthday. If you apply after your membership expiry date you will have to reapply as a first time NEXUS applicant and attend a compulsory interview.

Can I go through NEXUS without card?

If there are any members without NEXUS cards, you must NOT use the NEXUS lane. You can still use your NEXUS card as a passport in the regular traffic lanes. Your NEXUS card will be revoked if you carry non-Nexus passengers and let them out to walk across the border.

Is there an interview for NEXUS card?

Applicants must book an appointment online for this step. The U.S. portion of the NEXUS interview will be conducted by CBP officers in the preclearance area of a Canadian airport before the applicant departs for the United States.

How do I reapply for NEXUS?

What is the grace period for NEXUS renewal?

Renew before expiration. There is still a 2 year grace period to NEXUS expiration date once renewal application is submitted. My advice is to apply as soon as you are able to do so, generally on your birthday, a year before expiration.

Can I use my NEXUS after it expires?

after it expires you are no longer able to use your Nexus card. so make sure if you have a Nexus card that you are applying to extend it before it expires so that you can keep using it while it's pending otherwise.

What is conditional approval for NEXUS renewal?

If you are “Conditionally Approved” you must attend a compulsory interview at a NEXUS enrollment center of your choice. Interview dates are subject to Customs and Border Protection (CBP) wait times and vary between enrollment centers.

Why is it so hard to get a NEXUS appointment?

A dispute over legal protections for U.S. border officers operating in Canada caused a delay in the reopening of Nexus offices on this side of the border — resulting in a backlog of 300,000 applications.

Why are there no NEXUS interview appointments?

For almost three years, NEXUS enrollment centres in Canada and the United States haven't been operating as they did prior to the COVID-19 pandemic, which has resulted in a huge backlog of applications.

Why can't i book a NEXUS interview?

Book Your Appointment Using the TTP website

Then, you need to confirm that you are Conditionally Approved. (You will not be able to book an appointment if you are not yet Conditionally Approved.) NOTE: If this is a renewal application, you may not have to attend an interview.

What questions are asked in NEXUS renewal interview?

Frequently asked questions at the NEXUS interview are: “Why do you want the Nexus card?” “How often do you plan to use the NEXUS pass?” “Where do you think you will travel to in Canada /the States?”

Can I renew my Nexus card online?

The supported online renewal process makes this much simpler and saves time and delays that are usually associated with paper and incorrectly formatted online applications to the NEXUS Program.

How can I get my NEXUS interview faster?

Can I get a NEXUS card in 24 hours?

You should normally receive your NEXUS Card within 10 calendar days of the approval of your application, which usually occurs the same day as or the next business day after your interview.

Can I get a NEXUS card at the airport?

NEXUS benefits

self-serve NEXUS kiosks and eGates at 9 major international airports. Transportation Security Administration Pre-Check lines at over 200 participating U.S. airports.

How long is the NEXUS backlog?

According to a written statement to BIV from the Canada Border Services Agency (CBSA), it can take up to 12 to 14 months for new applicants to complete the Nexus registration process. Backlogs have increased because enrolment centres were closed during the pandemic.

Is there a grace period with NEXUS?

Existing NEXUS members who renew their membership before the expiry date printed on their card will retain their membership privileges for a 24 months grace period beyond their scheduled expiration.

Can I use NEXUS if conditionally approved?

NEXUS and FAST-North must complete the enrollment within 5 years of receiving conditional approval.

Can I travel with NEXUS if passport expired?

Your NEXUS membership date is not dependent on the passport expiration date. Membership will remain valid, even if the passport expires.