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What is a good excuse to get a refund?

The most common causes of purchase returns are unmet expectations, damaged or defective products, and incorrect fit. Any of these issues can be caused by failures on the merchant's part or by events the merchant had no control over.
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What is the easiest way to get a refund?

Get your tax refund faster with online e-file and direct deposit. According to IRS, you get the fastest possible refund when you use e-file to submit your return and choose direct deposit to receive your refund.
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What can I offer instead of a refund?

Offer incentives on exchanges

The best way to persuade customers to ask for an exchange instead of a refund is to give offers, coupons, and discounts specifically on exchanges. Such incentives will entice customers to opt for an exchange.
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How do I get a refund if it says no refunds?

Company Won't Give You a Refund? Here's How to Get Your Money Back
  1. Try to Work it Out with the Merchant First.
  2. Option 1: Request a Chargeback.
  3. Option 2: Consider Mediation.
  4. Option 3: Sue in Small Claims.
  5. Option 4: Pursue Consumer Arbitration.
  6. FairShake Can Help Make Arbitrating a Breeze.
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Are you entitled to a refund if you change your mind?

You don't have an automatic right to get your money back if you just change your mind about something you've bought and there's nothing wrong with it. It's the same no matter how expensive the item was - it's really down to the seller whether they offer you anything.
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How To Get Refund on Amazon Without Returning Item for Delayed Delivery

How do I argue for a full refund?

Also ask for a full refund.
...
Contact the business.
  1. Be clear with your complaint. State why you are unhappy. ...
  2. Also state you want a refund. The company might try to give you something else, such as store credit, if you aren't clear.
  3. Realize that the first person you speak to might not be able to help you.
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Is denying a refund illegal?

Customer Returns and Refunds Under Federal Law

While many retailers have decided this makes for the best business practice, they aren't legally required to accept returns. Rather, retailers are required to accept returns only if the sold good is defective or if they otherwise break the sales contract.
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What to do if a company won't give you a refund?

Contact your state attorney general or consumer protection office.These government agencies may mediate complaints, conduct investigations, and prosecute those who break consumer protection laws.
Takedown request View complete answer on consumer.ftc.gov

Can you keep an accidental refund?

In a nutshell, no.

Legally, if a sum of money is accidentally paid into your bank or savings account and you know it doesn't belong to you, then you must pay it back.
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What to do if a seller refuses to refund?

If you qualify for a return but the seller won't give you your money back, you have some options:
  1. Write a complaint letter: we have advice to help you do that and a sample letter.
  2. Consider getting help from a consumer organization like Call for Action, Consumer Action , or the Better Business Bureau.
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How do you apologize and offer a refund?

We'd like to offer you a full refund as a token of our apology. Please let us know if you have any further questions or concerns. You should see the total amount reach your account in the next couple of days. We hope to have the chance to serve you again and provide the high standards of quality we are known for.
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What is an example of a refund request?

I am within my rights to request a refund for a faulty product. I would like to return the coffee machine to your store for a full refund of the purchase price. I would appreciate this matter being resolved within the next 10 business days.
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What is a smart thing to do with your refund?

Paying off high-interest debt, beefing up your emergency fund, investing in the stock market, and taking care of some much-needed home renovations or car repairs are some smart ways to spend your tax refund.
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How do I get a bigger refund check?

6 Ways to Get a Bigger Tax Refund
  1. Try itemizing your deductions.
  2. Double check your filing status.
  3. Make a retirement contribution.
  4. Claim tax credits.
  5. Contribute to your health savings account.
  6. Work with a tax professional.
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Why is my refund only $100?

Another common reason why folks refund payment is actually less than the amount they were expecting or provided by their e-filing tax provider is that the federal government (via the IRS) has “offset” or deducted monies from your tax refund to cover debts you owe other federal agencies.
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Can you get in trouble for lying about a refund?

In rare cases, the IRS can press criminal charges.

When the IRS identifies fraud, the IRS can pursue civil or criminal charges. The IRS prosecutes relatively few cases each year – and they usually involve large omissions of income, tax evasion or tax protest schemes, or lying to the IRS in an audit.
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What is refund abuse?

What is refund abuse? Refund abuse (aka. returns abuse) occurs when a customer uses the returns policy of a merchant so much that it becomes unprofitable. Returns are a financial strain for many retailers, costing them on average nearly 60% of the item's original sales price.
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What is a false refund?

What is Refund Fraud? Refunding fraud is about getting refunds without returning goods. For example, a customer buys an item, requests a refund once they get it, then makes a false claim that prevents them from sending the item back to you.
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Is it illegal to keep a double refund?

Can cardholders keep double refunds? No. If a cardholder receives a refund after filing a chargeback, they should notify their bank that the chargeback is no longer necessary. Merchants can get these chargebacks reversed by providing evidence of the refund, but this process costs them time and money.
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Can I get a cash refund if I paid by debit card?

You usually get a refund in the same way you paid for the item. For example, if you paid by cash, you should get either cash back or a gift voucher, and if you paid by direct debit, the money will go back into your account.
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How long should a refund take?

Credit card refunds are issued back to your credit card account—you typically can't receive your refund in other forms of payment such as cash. Refunds on credit card purchases usually take 7 days. Credit card refund times vary by merchant and bank, with some taking a few days and others taking a few months.
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How do I ask for a refund without being rude?

“This doesn't work for me.” State the problem, keep it simple. “I'd like a refund, please.” Be unfailingly polite, don't argue, just repeat your problem and your request.
...
Here are a few points from which you can benefit:
  1. Never give a large sum of money to anyone. ...
  2. Always agree on a return date.
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Is it illegal to wear clothes and return them?

Retail return fraud comes in many different forms, and consumers that engage in any of those forms can be arrested and charged. Though fraud may sound harsh, most retail return fraud fits the general elements: A misrepresentation of a material fact. By a person or entity who knows or believes it to be false.
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How do I write a refund message?

Hi (Recipient's name), I can confirm that a refund of (amount) was returned to you for (product/service/order) on (date). The payment was sent to (usually the original payment method, but provide details.) It can take up to (number) days for refunds to be processed.
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How do you answer a refund question?

What should I include in a refund request response email?
  1. Acknowledge that you've received the refund request.
  2. Let the customer you are resolving their complaint as quickly as possible.
  3. Provide an estimate of how long will it take to handle the request.
  4. Explore other options for solving the issue before opting for a refund.
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