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What is Sony number for refund?

In the U.S. and Puerto Rico, call (800) 942-SONY (7669). If Sony finds the Product contains any such defect, Sony will either replace the Product at no charge or, at Sony's discretion, refund the purchase price shown on your receipt.
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What is Sony phone number for refund?

If you have received a damaged, defective or incorrectly shipped Product, within 14 days, please call or text us at 1-800-249-SONY (7669) or via chat from the Website. See the Terms and Conditions for complete details regarding our Return Policy.
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How do I claim my Sony refund?

Tap on Settings (gear icon), scroll down to PlayStation Network, and tap Support. Next, you'll navigate to the PlayStation Support page, tap on PS Store & Refunds > Refunds > Requesting a PS Store refund. Choose the appropriate option for your purchase type. Tap on Request refund.
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Will Sony give me a refund?

A subscription includes any purchase of a service with recurring fees from PlayStation Store, such as PlayStation®Plus. After purchasing a subscription through PlayStation Store, you have 14 days to request a refund*. However, we may reduce your refund amount based on how much you have used the service.
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How do Sony refunds work?

After purchasing this type of content through PlayStation Store, you have 14 days from purchase to request a refund. If you have started to download or stream the purchased content you will not be eligible for a refund unless the content is faulty.
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How to get a FULL REFUND on PS4 GAMES/DLC (EASY METHOD)

How do I contact Sony support?

For additional information, please contact Technical Information Services at 408-352-4500, or email [email protected]. To subscribe, please download and complete the Technical bulletin subscription order form.
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How do refunding services work?

To engage in a refunding service, a customer typically fills out an intake form with order numbers and transaction details. Then, masquerading as the customer, the refunder uses the information to call, chat, or email the company to obtain a refund — usually without returning items.
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How long does it take to get a refund from Sony?

Please allow at least 7 business days after your refund status changes from “Return Initiated” to “Return Accepted” for your refund to be credited to your original payment method. (Note: depending on your payment method or financial institution, it could take longer for the refund to show up on your account.)
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How do I file a claim with Sony?

In the U.S. and Puerto Rico, call (800) 942-SONY (7669). If Sony finds the product contains any such defect, Sony will either replace the product at no charge or refund the purchase price shown on your receipt from Sony or a Sony Retailer.
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What is the 1 800 customer service number for PlayStation?

Visit playstation.com/help or call 1-800-345-7669 to receive a return authorization and shipping instructions.
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How do I get a refund from a customer?

How to handle refund requests from customers to maintain customer trust
  1. Make sure you have a clear refund policy. ...
  2. Respond to refund requests quickly. ...
  3. Keep your cool and stay professional. ...
  4. Explain your decision. ...
  5. Offer an alternative solution. ...
  6. Ask for some feedback. ...
  7. Basic refund request response. ...
  8. Accepting a refund request.
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How can I request a refund on ps5?

Go to the refund requests webpage on the company's support website. Once there, scroll down and select the "Games & add-ons option". Remember that you will only be eligible for a refund if you request the refund before 14 days from the purchase and you didn't download or stream the content.
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How do I talk to a Sony agent?

Sony Customer Service Contacts
  1. Sony Email Support. N/A.
  2. Sony Live Chat Support. N/A.
  3. Sony Call Center Support. 1-239-245-6356.
  4. Sony Knowledge Base. https://www.sony.com/electronics/support?
  5. Sony Forum. https://us.community.sony.com/
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Can you get refund from Sony PlayStation Store?

Full games, downloadable content, in-game consumables and season passes fall under this category. After purchasing this type of content through PlayStation Store, you have 14 days from purchase to request a refund.
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Can I claim money from PlayStation?

If you are a Sony PlayStation console owner and since 19 August 2016 have purchased digital PlayStation games or made in-game purchases via the PlayStation Store, you could be part of this claim (please see our FAQs for more information) and may be eligible for compensation at a later date.
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Can Sony repair my PS5?

A PS5 purchased from Sony or any other legitimate retailer under warranty can be repaired if one follows the necessary steps. One can visit playstation.com/service or call 1-800-345-7669 to receive a return authorization and shipping instructions.
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Does Sony do free repairs?

Warranty

The repair shall be guaranteed against any identical breakdown on the Product within 90 days following the repair. In such an event, Sony shall repair the Product free of charge and such repair will be guaranteed for the remaining time of the initial warranty.
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How long does refunded money take?

Refunds to debit cards tend to take between two and five business days, but it can take up to 30 days depending on the company issuing the refund.
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How long does a customer have to claim a refund?

The customer must be refunded within 14 days of the returned goods being received by you. The customer is not required to provide a reason for the return.
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How long does a refund purchase take?

Credit card refunds are issued back to your credit card account—you typically can't receive your refund in other forms of payment such as cash. Refunds on credit card purchases usually take 7 days. Credit card refund times vary by merchant and bank, with some taking a few days and others taking a few months.
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What are the three steps to a refund?

If you need other return information, view your Online Account. Where's My Refund? includes a tracker that displays progress through 3 stages: (1) Return Received, (2) Refund Approved, and (3) Refund Sent.
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What is refund paid?

When you are given a refund, the money you have paid for something is returned to you. We will gladly collect the item back for free and give you a refund. The customer may return any item in its original condition for a full refund. When you are given a refund, the money you have paid for something is returned to you.
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What is a Return refund policy?

A return and refund policy is an agreement between customers and your business regarding returns and refunds. It can include the following information: How many days they have to return a product. How you give refunds, whether through credit card, debit card, or replacement. Who pays the shipping charges for returns.
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How do I escalate a Sony complaint?

1800-103-7799 or write to us at [email protected] for assistance.
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How do I report someone to Sony?

Open PlayStation App on your device navigate to the content or profile you would like to Report. For messages, press and hold the content you'd like to report and select Report. For profiles, tap More and select Report.
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