What is the 2 hour refund rule on Steam?

Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours (this includes online, offline and shared library playtime).

What is the longest Steam refund time?

What is the Steam refund policy? Steam's refund policy allows users to refund a purchase within 14 days of purchase, provided the game has not been played for more than 2 hours.

What is the average refund rate on Steam?

Just to set a baseline here, we did an article on refund rates last year, and said that for a portfolio we had access to, “average monthly refund rate by unit across the portfolio ranged between 5% and 8%. Actual dollar refund rate varied between 6.5% and 11%.

How long does Steam wallet pending take?

Q #4) How long does a pending transaction take Steam? Answer: The transaction period depends on the bank's policies, but according to Steam support, it takes up to 10 days.

How do I refund a gifted game on Steam?

Steam's Two Hour Refund Policy Ruined This Developer

Can Steam support refund a gift?

A refund may be issued for any gift that was purchased within fourteen days and has been played less than two hours by the gift recipient. If the gift recipient has already redeemed the gift, you'll see the following message when you try to refund the gift: This product was gifted to user (Account name).

How long do Steam refunds take to approve?

Some users inadvertantly submit a ticket via their Support account which isn't the correct method. Refund requests should be processed within 24 hours.

Is Steam refund available within 3 hours?

What can I request a refund for? Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours (this includes online, offline and shared library playtime).

Is Steam refund available within 12 hours?

Refunds back to wallet usually happen within 24 hours after the request has been granted. If it says the funds will be available in the next upcoming 12 hours, they will be. They will be available within the next 12 hours.

Are Steam refunds instant?

Most refunds are processed within seven days of approval, but refunds for purchases made using international payment methods can take longer.

Does Steam give $100 refund?

The Steam Direct Fee is not refundable, but will be recoupable in the payment made after your product has at least $1,000.00 Adjusted Gross Revenue for Steam Store or in-app purchases.

Is Steam generous with refunds?

While Steam's refund policy is relatively generous and easy to use, you still need to know a few things before submitting a request.

What is the shortest Steam refund?

Games on Steam can be refunded within the first 2 weeks after your purchase and if you have less than 2 hours of in-game time.

How do I check my Steam wallet?

How do I view my Steam Wallet balance? Log in to your Steam account. The current available balance will be listed in the upper right hand corner, next to your profile name.

How do I talk to Steam support?

How do I contact Steam Support? Visit https://help.steampowered.com for help with your issue. Select the most relevant option on the page and the Help site will guide you to self-solve the issue or send a help request to the Steam Support team.

Can I refund a game with 2.5 hours on Steam?

The Steam refund offer, within two weeks of purchase and with less than two hours of playtime, applies to games and software applications on the Steam store.

Why is my Steam refund pending within 12 hours?

Refunds back to wallet usually happen within 24 hours after the request has been granted. If it says the funds will be available in the next upcoming 12 hours, they will be. They will be available within the next 12 hours.

Can you refund a game after 2 hours?

Technically yes, but it's of limited value to do so. You have 2 hours of play time for refunds, but it tracks your play time through any number of times you own the game. If you play for an hour, refund the game, buy the game again, you only have 1 more hour left before you can't refund it again.

Can Steam deny a refund?

However, there are limits to how long you can have a game before returning it. To return a game, you can't have owned it for more than two weeks, and you can't play it for more than two hours total. If you try to return a game outside of these limits, there's a good chance your request will be rejected.

How do I see refund requests on Steam?

Within the Steam Sales & Activations Reports website, you can find stats on the refunds of your game, including the notes that players provide when they request a refund.

How do I refund a Steam game to PayPal?

Can I gift a game I own on Steam?

A Steam gift purchase is a one-time transfer—after the recipient has redeemed and installed the gift, it is now a part of his or her Steam games collection. Also note that you may only gift new purchases—you may not transfer games you already own.

Can I gift my Steam game to a friend?

No, you cannot. A game purchased for yourself cannot be gifted to another Steam user in any way. The closest thing you can do to gifting is to share access to your Steam library with your friends.