What is the average refund on Steam?

The average indie game on Steam usually has a refund rate of around 10-12%. For your first indie game on Steam, it's expected you'll have a refund rate of around 15-18%.

What is the average refund rate on Steam?

By comparison, Steam allows refunds on games within 14 days of purchase that have been played for less than two hours. It does not report refund rates, but Simon Carless of GameDiscoverCo's reported that the average refund rate for one publisher on Steam was between 5% and 8% in 2020.

Does Steam give $100 refund?

The Steam Direct Fee is not refundable, but will be recoupable in the payment made after your product has at least $1,000.00 Adjusted Gross Revenue for Steam Store or in-app purchases.

Is Steam generous with refunds?

While Steam's refund policy is relatively generous and easy to use, you still need to know a few things before submitting a request.

Will Steam refund a game over 2 hours?

Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours. Even if you fall outside of the refund rules we've described, you can submit a request and we'll take a look at it.

How To Get a Refund On Steam

Can Steam deny a refund?

However, there are limits to how long you can have a game before returning it. To return a game, you can't have owned it for more than two weeks, and you can't play it for more than two hours total. If you try to return a game outside of these limits, there's a good chance your request will be rejected.

Will Steam refund a game I played for 5 hours?

An overview of prerequisites for a Steam refund

Games and software applications: Games and software applications can be returned within 14 days from the date of purchase, provided they haven't been played for more than two hours.

What counts as refund abuse?

What is refund abuse? Refund abuse (aka. returns abuse) occurs when a customer uses the returns policy of a merchant so much that it becomes unprofitable. Returns are a financial strain for many retailers, costing them on average nearly 60% of the item's original sales price.

What is the highest refund rate Steam?

The refund rate, which, according to Carless, averages 8-9%, can be as high as 20%. If yours is above average, you might want to dig into the refund comments that Steam requires users to leave, no matter how depressing those might be.

Which Steam refund is faster?

After the refund has been accepted its still the same as always. If you refunded to your Steam Wallet the money is available in about 24 hours, refunds to outside payment sources like PayPal or bank account may take up to 14 days.

Does Steam care if you refund a lot?

Yes. If you issue multiple refund requests within a short period of time, Valve will send you a warning along with your refund ticket stating that the refund system is not to be used as a way of demoing games.

Is Steam refund unlimited?

Is there a limit to how many games you can refund? No. You can request as many refunds as you want through Steam, but if Valve believes you're abusing the system, it can revoke your right to request future refunds.

How does Steam 2 hour refund work?

Valve will, upon request via help.steampowered.com, issue a refund for any reason, if the request is made within the required return period, and, in the case of games, if the title has been played for less than two hours.

Is denying a refund illegal?

Customer Returns and Refunds Under Federal Law

While many retailers have decided this makes for the best business practice, they aren't legally required to accept returns. Rather, retailers are required to accept returns only if the sold good is defective or if they otherwise break the sales contract.

Is it illegal to do refunds?

Most retail stores allow you to return things you buy within a reasonable time for a full refund, credit, or an exchange. When a store clearly displays a limited or no-refund policy, however, refunds and exchanges are not required by law. So don't assume a store will allow you to return an item if you change your mind.

Can refunds be traced?

If a customer wants to know when the refund will be made, it is easy to track the payment flow using the ARN number. Both the issuing bank (the customer's bank) and the acquiring bank (the merchant's bank) can access the number to trace a transaction. Either party can share the information with the customer.

How do I sell my Steam games back?

Gameflip is the best way to sell Steam games for cash

Sell it Gameflip and use the proceeds for other games. Simply list your Steam games using our website or our free mobile app. Choose the auto-delivery for fastest and smoothest transaction.

How do I return a Steam deck?

The easiest way to do this is by using the online button provided at help.steampowered.com. Simply log in there with your Steam user account, select the order you wish to cancel and the problem you are having, then press the button labeled "I'd like to request a refund".

How many refunds is too many Steam?

Is there a limit to how many purchases I can request a refund for? You can submit any number of refund requests for eligible purchases.

Can you refund more than 4 hours on Steam?

What is the Steam refund policy? Steam's refund policy allows users to refund a purchase within 14 days of purchase, provided the game has not been played for more than 2 hours.

How long does Steam wallet pending take?

Q #4) How long does a pending transaction take Steam? Answer: The transaction period depends on the bank's policies, but according to Steam support, it takes up to 10 days.

What is Steam Wallet?

The Steam Wallet is a digital currency method created by Valve in use with Steam. It was released in December of 2012 along with the Community Market, and are used to purchase items on the Market, as well as being able to purchase software and other content from the Steam Store.

How can I speed up my pending refund?

Request an expedited refund by calling the IRS at 800-829-1040 (TTY/TDD 800-829-4059). Request a manual refund expedited to you.